VILLA ALANNA

The hotel staff was very enthusiastic in helping to take photos and recommended nearby attractions The location is convenient next to the convenience store Unfortunately, all three toilets have foul smells, the shower drains slowly, and the water pressure is unstable

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Located in the northwest of the old city, outside the moat, this secluded hotel is mainly in villa style. Check-in is available at 3pm. The receptionist will give a very detailed introduction and will also ask about breakfast in advance, one serving per person. The menu has beautiful pictures and many choices. It can be delivered to the room at a specified time or enjoyed in the courtyard cafe. The taste is just okay, but it is very suitable for taking pictures and the coffee is delicious. There is no elevator in the hotel. The service staff will help to send the luggage to the room. This time I booked the Moonlight Room with a bathtub on the balcony. It is in the corner, has a private balcony, spacious space, clean room, and a large bathroom. On the first day of check-in, rose petals and bath salts were provided for the bathtub, which was very suitable for taking photos and very romantic. There is also a small kitchen in the room with complete tableware. The air conditioning is very cool but the circulation may not be very good, so some places may be hotter, so it is recommended to turn on the ceiling fan to increase the cooling effect. If you have any questions, the service staff are very eager to help. You can call 111 to the lobby counter. There is also a capsule coffee machine, free tea bags and drinking water in the room, but other drinks in the refrigerator and snacks on the table must be paid for separately. There is a 7-11 and a small noodle stall next to it. If you want to go to other attractions, it is recommended to call a taxi for convenience. Disadvantages: The area is prone to traffic jams during peak hours because it is a one-way street. The hotel entrance is also less obvious. The noise from planes taking off and landing nearby was quite loud, but it didn't affect my sleep too much. Overall, it was a very comfortable and relaxing accommodation experience. Taking a bath under the moonlight on the balcony was very relaxing and unforgettable.

Very unfriendly to Chinese people Not recommended to stay Super noisy, very noisy, because it is a B&B on the roadside, About 1000, it is recommended to find a quiet place Breakfast is not delicious Most importantly, it is not friendly to Chinese people

As a hotel manager, I should have thought carefully about this review for a while before writing it, because I was afraid of making an objective evaluation due to my personal experience. Due to the unpleasant experience on the day of check-in, ordinary people would definitely give a low score and a bad review when checking out. However, as someone who has been working in the hotel industry for seven years, I cannot be so willful. Looking back on this matter, I have to say that the hotel's environment and facilities are very aesthetic. It is a style I like very much. The room is very beautiful, but you must not book the Kumon Suite (it is in the farthest corner of the hotel, with no bright windows, so the lighting is very bad, and of course the ventilation is not good). You must not do it, even if you spend a little more money to book another room type. The hotel staff can meet the most basic etiquette standards and specifications, and are professional, but lack the ability to deal with emergencies, and cannot really think about problems from the perspective of the guests. The price of this reservation is 1500+. I think this is not in line with the level of hotels in this price range. If it is just the most ordinary smiling service The Q&A service is what all hotels in Chiang Mai with a budget of 300+ can provide. The room is very clean and tidy, that's for sure. However, I left out a brand new bottle of sunscreen when I checked out. When I went back to pick up my luggage in the afternoon, the staff insisted that they couldn't find it. This was really disappointing. I was 100% sure that it was on the bedside table in the hotel and I had evidence because I took a photo at the last second before leaving the room. It was also shown in the photo. When I went back to get it in the afternoon, they said it wasn't there. The male waiter at the front desk did try hard to help find it. It wasn't his problem. The housekeeping didn't ask, and in the end, it wasn't there. Well, that's it. I hope the hotel management can see this review and I hope this hotel will get better and better.