VILLA ALANNA

Very unfriendly to Chinese people Not recommended to stay Super noisy, very noisy, because it is a B&B on the roadside, About 1000, it is recommended to find a quiet place Breakfast is not delicious Most importantly, it is not friendly to Chinese people

As a hotel manager, I should have thought carefully about this review for a while before writing it, because I was afraid of making an objective evaluation due to my personal experience. Due to the unpleasant experience on the day of check-in, ordinary people would definitely give a low score and a bad review when checking out. However, as someone who has been working in the hotel industry for seven years, I cannot be so willful. Looking back on this matter, I have to say that the hotel's environment and facilities are very aesthetic. It is a style I like very much. The room is very beautiful, but you must not book the Kumon Suite (it is in the farthest corner of the hotel, with no bright windows, so the lighting is very bad, and of course the ventilation is not good). You must not do it, even if you spend a little more money to book another room type. The hotel staff can meet the most basic etiquette standards and specifications, and are professional, but lack the ability to deal with emergencies, and cannot really think about problems from the perspective of the guests. The price of this reservation is 1500+. I think this is not in line with the level of hotels in this price range. If it is just the most ordinary smiling service The Q&A service is what all hotels in Chiang Mai with a budget of 300+ can provide. The room is very clean and tidy, that's for sure. However, I left out a brand new bottle of sunscreen when I checked out. When I went back to pick up my luggage in the afternoon, the staff insisted that they couldn't find it. This was really disappointing. I was 100% sure that it was on the bedside table in the hotel and I had evidence because I took a photo at the last second before leaving the room. It was also shown in the photo. When I went back to get it in the afternoon, they said it wasn't there. The male waiter at the front desk did try hard to help find it. It wasn't his problem. The housekeeping didn't ask, and in the end, it wasn't there. Well, that's it. I hope the hotel management can see this review and I hope this hotel will get better and better.

A very exquisite hotel with complete facilities and pleasant environment. I booked a suite, so there was a washing machine in the room, which was very convenient. The villa is facing the street, but it is still quiet to sleep at night.

Very nice place and service 這很少華人，住這方便休閒服務很好 預訂的按摩師技術超群，太太和孩子都很喜歡這的氛圍，地理位址非常方便隔壁就是7-11，去寧曼，古城和機場都很近且對孩童友善

The overall feeling is good. It is close to the main road. It is a bit noisy when sleeping. It is one of the better B&Bs

The hotel is strategically located, separated from the ancient city by a road; the swimming pool is relatively small, and it is right next to the lobby on the way to reserve a room, so there is no sense of privacy; there are four fixed styles of breakfast, and you can choose tomorrow's breakfast every night. The dish is beautiful and tastes good. You can try it for one to two days. The mattress in the room is very comfortable👍🏻