Guest User
May 6, 2023
Booking on Ctrip is so confusing. The pictures of this hotel are very different from the actual ones. The pictures are very beautiful, but the actual rooms are very old and the lights are very dim. We have a 3-year-old child in our family, and as soon as we entered the hotel, the child did not dare to stay. We looked at it At first glance, we were not satisfied, and the platform told us that the booked room was non-refundable, and there was no way that children could not stay there. We had no choice but to leave with two big boxes. It was really bad for our senses when we just got off the plane and arrived at the hotel. I will never book a hotel room on Ctrip again. I wonder if Ctrip will block my comments. Such an obvious money grab will make my trip unpleasant.
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