Our Habitas Bacalar - Adults Only
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1 night
1 room, 2 adults, 0 children
All properties in Chetumal
Our Habitas Bacalar - Adults Only
Renovated in 2025
No.1 of 4-Star Select Hotels in Chetumal
Carretera Federal 307, Chetumal, Quintana Roo, 77965, Mexico
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Amenities
Private beach area
Snorkeling
Spa
Massage room
Private parking
24-hour front desk
Luggage storage
Bar
All amenities
Property Description
Our Habitas Bacalar
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9.3/10
Very good hotel, very clean rooms, very comfortable bed
All 94 reviews
Surroundings
Airport: Chetumal International Airport
(33.3 km)
Landmarks: Balneario Sac-ha bacalar
(1.0 km)
Landmarks: Templo Madre Tierra
(1.6 km)
Landmarks: Balneario Lol-Ha
(1.7 km)
Landmarks: Cenote Esmeralda
(5.2 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

6
Jungle Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

7
Lagoon Breeze Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

8
Lagoon Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Guest Reviews
9.3/10
Great
94 reviews
- Cleanliness9.3
- Amenities9.3
- Location9.3
- Service9.3
Average for similar properties in Chetumal

Review summary
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Natural Setting and Tranquility: The hotel is praised for its serene lakeside location and integration into a lush jungle environment, offering a peaceful retreat. Guests appreciate the proximity to the lagoon and the eco-conscious design of the property.

Huyafei
July 3, 2025
喜歡聽雨聲助眠的,在雨季來這裏簡直是深睡聖地。小木屋並不十分隔音,大雨嘩啦啦落在周圍的樹林裏,屋裡開着空調裹上被子,真的是全屋立體環繞助眠ASMR,我們直接怒睡十二個小時。
最近天氣不是很好,白天不容易出大太陽,所以景色不如晴天,但因為沒有太陽直射,反而可以讓人無負擔地坐在湖邊喝喝小酒。湖水無論天晴還是天陰都泛着青色,很平靜,水深2米左右,可以稍微下水遊一遊。
酒店房間的設施也比較簡陋,如最後一張圖酒店浴室是露天的,得挑不下雨的時候趕緊洗澡。
⚠️注意:怕蟲怕青蛙怕蜥蜴的還是要小心,難免會在路上遇到,吃飯的時候也會很多蟲圍着。
值得一提是這家酒店餐廳給人意外的驚喜,基本上沒有一道踩雷的菜。
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Ana
May 27, 2025
Excelente hospedaje. Disfrutamos la naturaleza
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Stephan SL
April 1, 2025
The hotel has a great vibe and the food is very good. Perhaps some room service would be helpful at night; we ran out of water and couldn't get any.
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Aya
April 19, 2024
Very good hotel, very clean rooms, very comfortable bed
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Guest User
July 24, 2025

Todo increíble, la atención, las habitaciones super cómodas la comida deliciosa, la laguna hermosa todo esta perfecto.
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Guest User
July 22, 2025

El lugar mas increible al que hemos ido, comida riquisima, Victor, Kamala y Omar excelente servicio, super atentos en todo momento. Seguro regresamos el proximo año a festejar nuestro aniversario. Lo unico que nos hubiera gustado saber es que ya no habia kayaks, estaria padre que los regresaran o que pusieran en la publicidad que por el momento no hay. De ahi en fuera todo excelente!!
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Guest User
July 17, 2025

Avoid This Place – Beautiful Setting, But a Complete Rip-Off Yes, the setting is stunning and a few staff members were genuinely kind. But don’t be fooled — this hotel is nothing more than a polished tourist trap that will ruin your trip and leave you feeling exploited. You’re nothing but a walking cash cow for them. I was too scared to breathe as it might be extra! Plus tip plus tax! From the moment you check in, it’s clear: they’re not here to host you — they’re here to milk you. Every single thing is overpriced to the point of being offensive. Cocktails? 270 pesos each (~14 euros) PLUS tip PLUS a sneaky mystery tax they never explain. Want breakfast? Sure — but don’t expect more than the bare minimum. The included breakfast is a joke. It’s like playing a game of “guess what’s included” — spoiler: almost nothing is. Orange juice? That’s extra. It’s always extra, extra, extra. Plus tip. Plus hidden tax. There is a restaurant, but after one look at the prices, we avoided it like the plague. We went into Bacalar town every day instead, where we had amazing meals and drinks for a third of the cost. Same goes for beer — 120 pesos for a bottle that costs 40 pesos in town. And still, they reminded us “service not included” — even when we fetched our own drinks from the bar. A mediocre bottle of wine starts at 1000 pesos. They just rise you for money. In total, we spent over 6,000 pesos on just a few drinks and a visit to the spa. We weren’t pampered — we were rinsed. It felt like every time we turned around, there was a new charge, a new surprise, a new “that’ll be extra.” Extra. Experiences? Extra. Every moment there was a reminder that they see guests as walking wallets — nothing more. What’s worse is how it made us feel. We didn’t even want to be at the resort. When we moved on to another hotel — same lagoon access, free kayaks, equally beautiful setting — but everything was half the price or less. And most importantly: we felt respected. This hotel is not Bacalar. Bacalar is warm, kind, and unforgettable. The people are honest, the food is incredible, the vibe is relaxed. This place is the greedy exception — a fake luxury facade designed to gouge tourists and ruin their holiday. STAY AWAY. Spend your money where it matters — in Bacalar itself, with the local people, at restaurants and hotels that actually deserve it. This place doesn’t. Bacalar its people and its restaurants are unforgettable! This place is just one I’d like to forget.

Guest User
July 14, 2025

Un paraíso para descansar y desconectarse, comida deliciosa y un staff super dedicado que se ve que es feliz aquí. Reconocimiento especial a Omar del equipo del deck, que nos trató como reyes.
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Services & Amenities
Most Popular Amenities
Private beach area
Snorkeling
Spa
Additional charge
Massage room
Private parking
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Conference room
Additional charge
Wi-Fi in public areas
Free

Private beach area

Spa

Bar

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking, and Charge, US$10.00 (approx. PHP 581.75) Daily. Reservation not needed.
Private parking
Additional charge
Transportation
Shuttle service
Additional charge
Front Desk Services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
Tour and ticket booking service
Languages Spoken
French
Spanish
Food & Drink
Bar
Health & Wellness
Spa
Additional charge
Massage room
Kayaking
Sailing
Surfing lessons
Snorkeling
Activities
Private beach area
Public beach
Eco tours
Public Areas
No smoking in public areas
Garden
Smoking area
Business Services
Conference room
Additional charge
Multimedia display system
Safety & Security
First aid kit
Fire extinguisher
CCTV in public areas
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
The property will provide check-in details after booking
Child Policies
Children are not permitted to stay in this room type.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeFull English/Irish
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2021
- Renovated: 2025
- Number of Rooms: 34
Our Habitas Bacalar
Frequently Asked Questions
What is the cancellation policy for Our Habitas Bacalar - Adults Only?
The cancellation policy for Our Habitas Bacalar - Adults Only varies depending on the type of room and booking conditions.What is the cancellation policy for Our Habitas Bacalar - Adults Only?
What are the check-in and check-out times at Our Habitas Bacalar - Adults Only?
Standard check-in time at Our Habitas Bacalar - Adults Only is 15:00-24:00 and check-out time is 12:00.What are the check-in and check-out times at Our Habitas Bacalar - Adults Only?
What amenities and services are available at Our Habitas Bacalar - Adults Only ?
Our Habitas Bacalar - Adults Only offer top amenities and services include Shuttle service.What amenities and services are available at Our Habitas Bacalar - Adults Only ?
Does Our Habitas Bacalar - Adults Only provide breakfast?
Yes, Breakfast is offered at Our Habitas Bacalar - Adults Only. Breakfast option(s): Full English/Irish. Does Our Habitas Bacalar - Adults Only provide breakfast?
Can I bring my pet inside the Our Habitas Bacalar - Adults Only?
As much as we love pets, unfortunately, we are unable to accommodate them in Our Habitas Bacalar - Adults Only.Can I bring my pet inside the Our Habitas Bacalar - Adults Only?
How far is the Our Habitas Bacalar - Adults Only from the closest airport?
The closest airport is Chetumal International Airport, and it is about 31 mins from hotel by car (33.3 km).How far is the Our Habitas Bacalar - Adults Only from the closest airport?
About This Property
Nearest Airport | Chetumal International Airport |
---|---|
Distance to Airport | 33.31KM |
Average Price From | PHP23242 |
Hotel Star Rating | 4 |