Akalki Hotel & Centro Holístico
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1 night
1 room, 2 adults, 0 children
All properties in Chetumal

Akalki Hotel & Centro Holístico

No.2 of 4-Star Select Hotels in Chetumal
CARRETERA FEDERAL 307 KM 12.5, Chetumal, Quintana Roo, 77900, Mexico
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Amenities
Spa
Massage room
Private parkingFree
24-hour front desk
Luggage storageFree
Bar
Restaurant
Conference room
All amenities
Property Description
When you stay at Akalki Hotel y Centro Holistico in Bacalar, you'll be on the waterfront, within a 5-minute drive of Lake Bacalar and Cenote Cocalitos. This beach hotel is 4 mi (6.4 km) from Cenote Negro and 5.4 mi (8.8 km) from Laguna Bacalar Ecological Park.
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9.1/10
Great
Cleanliness9.1
Amenities9.1
Location9.1
Service9.1
All 62 reviews
Surroundings
Airport: Chetumal International Airport
(33.3 km)
Landmarks: Templo Madre Tierra
(550m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Villa Laguna
10

Villa Laguna

1 Queen bed or 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Electric fan
Towels
Room Details
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Manglar Doble
6

Manglar Doble

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Towels
Garden view
Room Details
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Luxury Cabin

Luxury Cabin

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Towels
Private toilet
Room Details
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Manglar King
8

Manglar King

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Towels
Garden view
Room Details
Check Availability

Guest Reviews

9.1/10
Great
62 reviews
Verified Reviews
  • Cleanliness9.1
  • Amenities9.1
  • Location9.1
  • Service9.1
Average for similar properties in Chetumal
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 29, 2025
Tuvimos una experiencia excelente en este hotel. Las chicas de la recepción, el chico de la cocina, el chef y la persona que nos llevó al tour —todos fueron maravillosos. Siempre con muy buen humor y amabilidad, nos hicieron sentir muy bienvenidos. En general, fue una estancia cálida, acogedora y verdaderamente inolvidable. ¡Sin duda lo recomendamos! Maria y Sara
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 27, 2025
Une villa sur la lagune absolument sublime, dans un hôtel hors du temps. Cet endroit est sans aucun doute le plus beau de la lagune : l’expérience holistique y est incroyable, même avec des enfants. Merci mille fois à Jaime pour sa gentillesse et son accueil chaleureux, ainsi qu’à Yann pour son fabuleux tour en bateau qui nous a permis de découvrir la lagune sous son plus beau jour. Petit bémol sur la restauration, qui mériterait d’être améliorée, mais cela n’a en rien terni notre séjour. Tout était extraordinaire. Bravo pour ce lieu d’exception !
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 19, 2025
El restaurante nos decepcionó increíblemente, pedimos 2 poke bowls y los combinaron como quisieron con los ingredientes que ellos quiseron. No fue hasta el último que salió el chef a disculparse, sin embargo arruinaron toda una velada familiar, triste para el lugar tan increíble que tienen.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 10, 2025
Excelente ,es un buen lugar para relajarte , excelente todo muy tranquilo y bonito, sin duda uno de los mejores hoteles.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 5, 2025
El lugar está increíble, y la comida me sorprendió. Nunca me hubiera imaginado que los chilaquiles estuvieran tan sabrosos. Tuvimos la experiencia de clase de yoga y pasamos la mañana nadando en la hermosa laguna de Xul-Ha.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 5, 2025
I booked this hotel thru ******* and was looking forward to my stay in March of 2025. Unfortunately I had to cancel and did so within the advised time for a full refund. ******* says they have contacted the hotel and they have promised a refund but there has been no refund. I tried to pursue this directly with the Hotel as they charged the full amount to my credit card and never gave me a refund. I have been trying to get ahold of them for months and to no avail. Phone numbers dont work and online requests have gone unanswered since March. Book this one at your own risk.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 2, 2025
El lugar es hermoso y tiene una vista irreal a la laguna, sus colores se ven super brillantes. El mantenimiento del hotel está 10/10 y sus jardines bellísimos y bien cuidados. Signey en recepción me recibió muy amablemente y Arath en el tour del templo a la Madre Tierra nos platicó todo acerca del lugar, se nota que le gusta lo que hace y que disfruta compartir sus conocimientos!! La comida deliciosa y de muy buena porción, pensé que iban a ser platillos más pequeños pero están muy bien servidos !! Mil gracias al Capitán Jorge & al mesero Sergio, se portaron súper amables !! Estaré regresando pronto porque de verdad tenía años que no me relajaba tanto, su Shala es hermoso, sus hamacas comodísimas y la vista inigualable !!
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G‍R‍A‍C‍E
May 29, 2025
Beautiful view from our room. Water was warm and clear. Very relaxing.
C‍h‍o‍c‍t‍a‍w
May 26, 2025
Amazing

Services & Amenities

Spa
Restaurant
La Botika
Style: A la carte
Dining options: Outdoor tables
Business hours: [Mon - Sun] 07:00-22:00
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 12:00–12:30

Front desk hours: 24/7

The property will provide check-in details after booking

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleSet menu
AgeFee
Children 17 years old and under
US$15.01 (approx. AU$22.97) per person
Adult
Set menu:US$20.01 (approx. AU$30.62) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2022
  • Number of Rooms: 15
Phone:+52-09983218691
When you stay at Akalki Hotel y Centro Holistico in Bacalar, you'll be on the waterfront, within a 5-minute drive of Lake Bacalar and Cenote Cocalitos. This beach hotel is 4 mi (6.4 km) from Cenote Negro and 5.4 mi (8.8 km) from Laguna Bacalar Ecological Park.

Pamper yourself with a visit to the spa, which offers massages and body treatments. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.

Stop by the hotel's restaurant, La Botika, for lunch, dinner, or brunch, or grab snacks at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to noon for a fee.

Featured amenities include express check-out, a 24-hour front desk, and coffee/tea in a common area. Planning an event in Bacalar? This hotel has 269 square feet (25 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.

Make yourself at home in one of the 15 guestrooms. Your room comes with a memory foam bed. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers.

Frequently Asked Questions

What is the cancellation policy for Akalki Hotel & Centro Holístico?

The cancellation policy for Akalki Hotel & Centro Holístico varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Akalki Hotel & Centro Holístico?

Standard check-in time at Akalki Hotel & Centro Holístico is 15:00-24:00 and check-out time is 12:30.

Can I bring my pet inside the Akalki Hotel & Centro Holístico?

As much as we love pets, unfortunately, we are unable to accommodate them in Akalki Hotel & Centro Holístico.

How far is the Akalki Hotel & Centro Holístico from the closest airport?

The closest airport is Chetumal International Airport, and it is about 35 mins from hotel by car (33.3 km).

About This Property

Nearest AirportChetumal International Airport
Distance to Airport33.31KM
Average Price FromAUD603
Hotel Star Rating4