Akalki Hotel & Centro Holístico
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1 night
1 room, 2 adults, 0 children
All properties in Chetumal
Akalki Hotel & Centro Holístico
No.2 of 4-Star Select Hotels in Chetumal
CARRETERA FEDERAL 307 KM 12.5, Chetumal, Quintana Roo, 77900, Mexico
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Highlights
Free parking
Delicious breakfast
Lots to doAmenities
Spa
Massage room
Private parkingFree
24-hour front desk
Luggage storageFree
Bar
Restaurant
Conference room
All amenities
Property Description
When you stay at Akalki Hotel y Centro Holistico in Bacalar, you'll be on the waterfront, within a 5-minute drive of Lake Bacalar and Cenote Cocalitos. This beach hotel is 4 mi (6.4 km) from Cenote Negro and 5.4 mi (8.8 km) from Laguna Bacalar Ecological Park.
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9.0/10
Cleanliness9.0
Amenities9.0
Location9.0
Service9.0
All 61 reviews
Surroundings
Airport: Chetumal International Airport
(33.3 km)
Landmarks: Templo Madre Tierra
(550m)
Landmarks: Locación
(1.3 km)
Landmarks: Cenote Esmeralda
(3.7 km)
Landmarks: DayTour Bacalar
(4.0 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
11
Villa Laguna
1 Queen bed or 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Electric fan
Towels
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6
Manglar Doble
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Towels
Garden view
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8
Manglar King
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Towels
Garden view
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Guest Reviews
9.0/10
Great
61 reviews
Verified Reviews- Cleanliness9.0
- Amenities9.0
- Location9.0
- Service9.0
Average for similar properties in Chetumal
Guest User
July 19, 2025
El restaurante nos decepcionó increíblemente, pedimos 2 poke bowls y los combinaron como quisieron con los ingredientes que ellos quiseron. No fue hasta el último que salió el chef a disculparse, sin embargo arruinaron toda una velada familiar, triste para el lugar tan increíble que tienen.
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Guest User
July 10, 2025
Excelente ,es un buen lugar para relajarte , excelente todo muy tranquilo y bonito, sin duda uno de los mejores hoteles.
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Guest User
July 5, 2025
El lugar está increíble, y la comida me sorprendió. Nunca me hubiera imaginado que los chilaquiles estuvieran tan sabrosos. Tuvimos la experiencia de clase de yoga y pasamos la mañana nadando en la hermosa laguna de Xul-Ha.
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Guest User
June 5, 2025
I booked this hotel thru ******* and was looking forward to my stay in March of 2025. Unfortunately I had to cancel and did so within the advised time for a full refund. ******* says they have contacted the hotel and they have promised a refund but there has been no refund. I tried to pursue this directly with the Hotel as they charged the full amount to my credit card and never gave me a refund. I have been trying to get ahold of them for months and to no avail. Phone numbers dont work and online requests have gone unanswered since March. Book this one at your own risk.
Guest User
June 2, 2025
El lugar es hermoso y tiene una vista irreal a la laguna, sus colores se ven super brillantes. El mantenimiento del hotel está 10/10 y sus jardines bellísimos y bien cuidados. Signey en recepción me recibió muy amablemente y Arath en el tour del templo a la Madre Tierra nos platicó todo acerca del lugar, se nota que le gusta lo que hace y que disfruta compartir sus conocimientos!! La comida deliciosa y de muy buena porción, pensé que iban a ser platillos más pequeños pero están muy bien servidos !! Mil gracias al Capitán Jorge & al mesero Sergio, se portaron súper amables !! Estaré regresando pronto porque de verdad tenía años que no me relajaba tanto, su Shala es hermoso, sus hamacas comodísimas y la vista inigualable !!
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Guest User
May 16, 2025
La mejor parte es el lugar junto con la laguna. Excelente calidad de la habitación y el trato de todo el personal. El disfrutar de la laguna en Kayak y nadando es una experiencia única. Lo que mejoraría es el tiempo de preparación de alimentos.
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Julissa F
April 30, 2025
This place is magical it’s beautiful all the staff is super friendly and the food was delicious absolutely worth the stay here. It’s so beautiful definitely recommend it and it’s easy to get in and easy to get out. Overall the experience is amazing and great!
Guest User
May 9, 2025
El mejor y más exclusivo establecimiento en Bacalar—el nivel de atención y de tranquilidad es inigualable! Desde la comida, el comfort, las actividades, las vistas—todo es simplemente perfecto. Lo super recomiendo y estoy impaciente de regresar!
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Guest User
May 7, 2025
We stayed here as a family of 5 with three young kids (under 12) for three nights, and found the place to be absolute perfection. The crystal clear waters, wonderful restaurant, friendly staff and immaculate grounds were just magical. It’s a place to come and unwind, in a peaceful setting. We swam, played cards, read books and connected. We paddle boarded and kayaked daily, explored the temple and admired the views from the top. We swam from dawn to dusk - watching the sun come up was a highlight! The rooms are clean and functional. We all shared one large room. Would recommend this place 100% - never been anywhere like it and we will return.
Services & Amenities
Most Popular Amenities
Spa
Additional charge
Massage room
Private parking
Free
24-hour front desk
Luggage storage
Free
Bar
Restaurant
Conference room
Additional charge
Multi-function room
Wi-Fi in public areas
Free
Spa
Restaurant
La Botika
Style: A la carte
Dining options: Outdoor tables
Business hours: [Mon - Sun] 07:00-22:00
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Front Desk Services
24-hour front desk
Luggage storage
Free
Tour and ticket booking service
Languages Spoken
Spanish
Food & Drink
Snack bar
Bar
Lobby bar
Room service
Health & Wellness
Massage room
Kayaking
Spa
Additional charge
Sailing
Activities
Eco tours
Off-site
Public Areas
Elevator
Picnic area
Garden
Smoking area
Cleaning Services
Ironing service
Business Services
Coworking spaces
Conference room
Additional charge
Fax/copying service
Additional charge
Multi-function room
Safety & Security
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 12:00–12:30
Front desk hours: 24/7
The property will provide check-in details after booking
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleSet menu
| Age | Fee |
|---|---|
Children 17 years old and under | US$15.01 (approx. PHP 873.21) per person |
Adult | Set menu:US$20.01 (approx. PHP 1,164.08) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2022
- Number of Rooms: 15
When you stay at Akalki Hotel y Centro Holistico in Bacalar, you'll be on the waterfront, within a 5-minute drive of Lake Bacalar and Cenote Cocalitos. This beach hotel is 4 mi (6.4 km) from Cenote Negro and 5.4 mi (8.8 km) from Laguna Bacalar Ecological Park.
Pamper yourself with a visit to the spa, which offers massages and body treatments. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Stop by the hotel's restaurant, La Botika, for lunch, dinner, or brunch, or grab snacks at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to noon for a fee.
Featured amenities include express check-out, a 24-hour front desk, and coffee/tea in a common area. Planning an event in Bacalar? This hotel has 269 square feet (25 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 15 guestrooms. Your room comes with a memory foam bed. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages and body treatments. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Stop by the hotel's restaurant, La Botika, for lunch, dinner, or brunch, or grab snacks at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to noon for a fee.
Featured amenities include express check-out, a 24-hour front desk, and coffee/tea in a common area. Planning an event in Bacalar? This hotel has 269 square feet (25 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 15 guestrooms. Your room comes with a memory foam bed. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers.
Frequently Asked Questions
What is the cancellation policy for Akalki Hotel & Centro Holístico?
The cancellation policy for Akalki Hotel & Centro Holístico varies depending on the type of room and booking conditions.What is the cancellation policy for Akalki Hotel & Centro Holístico?
What are the check-in and check-out times at Akalki Hotel & Centro Holístico?
Standard check-in time at Akalki Hotel & Centro Holístico is 15:00-24:00 and check-out time is 12:30.What are the check-in and check-out times at Akalki Hotel & Centro Holístico?
Can I bring my pet inside the Akalki Hotel & Centro Holístico?
As much as we love pets, unfortunately, we are unable to accommodate them in Akalki Hotel & Centro Holístico.Can I bring my pet inside the Akalki Hotel & Centro Holístico?
How far is the Akalki Hotel & Centro Holístico from the closest airport?
The closest airport is Chetumal International Airport, and it is about 35 mins from hotel by car (33.3 km).How far is the Akalki Hotel & Centro Holístico from the closest airport?
About This Property
| Nearest Airport | Chetumal International Airport |
|---|---|
| Distance to Airport | 33.31KM |
| Average Price From | PHP21319 |
| Hotel Star Rating | 4 |