Crabwall Manor Spa, BW Signature Collection
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1 night
1 room, 2 adults, 0 children
All properties in Chester
Crabwall Manor Spa, BW Signature Collection
Parkgate Rd, Chester, Cheshire, CH1 6NE, United Kingdom
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Amenities
Indoor swimming pool
Sauna
Spa
Massage room
Gym
Public parkingFree
24-hour front desk
Luggage storage
All amenities
Property Description
Crabwall Manor Hotel Spa, BW Signature Collection is a historic 17th Century manor house just a short drive from Chester city centre. The hotel boasts a beautiful selection of elegant rooms as well as a spa and indoor swimming pool.
For diners, Jacobs Brasserie, serving both traditional English and world food, has wonderful views over its own patio and the ground beyond. For those wanting something more casual the bar lounge offers classic options and lighter snacks.
The Crabwall Manor Hotel Spa, BWSC offers an 18-meter heated indoor pool, sauna, steam room, massage showers and a whirlpool. In addition, guests have use of the well-equipped gym, aerobics studio and treatment rooms offering a range of spa treatments including aromatherapy massage, facials and hand and feet treatments.
The Crabwall Manor Hotel Spa, BWSC offers free parking and is just five minutes from the M56 motorway.
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8.8/10
Excellent hotel. Large free car park. Fitness centre has everything you need
All 137 reviews
Surroundings
Airport: Hawarden Airport
(12.2 km)
Airport: Liverpool John Lennon Airport
(40.0 km)
Train: Chester Station
(4.7 km)
Train: Ellesmere Port Railway Station
(10.3 km)
Landmarks: Redrow Children's Playground
(730m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

5
Family Room
Has window
Free Wi-Fi
Non-smoking
Private bathroom
TV
Electric fan
Private toilet
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8
Classic Single Room
1 Single bed
Free Wi-Fi
Non-smoking
Private bathroom
TV
Electric fan
Towels
Check Availability

5
Classic Double or Twin Room, 1 Bedroom
1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Daily housekeeping
Cable channels
Wi-Fi in room
Check Availability

8
Classic Double Room
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
TV
Electric fan
Towels
Check Availability

6
Master Suite
1 King bed
Free Wi-Fi
Non-smoking
Daily housekeeping
Wi-Fi in room
Check Availability

6
Superior Double or Twin Room, 1 Bedroom
1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private entrance
Daily housekeeping
Desk
Check Availability

14
Junior Suite
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
TV
Electric fan
Towels
Check Availability
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Guest Reviews
8.8/10
Very Good
137 reviews

- Cleanliness8.3
- Amenities9.0
- Location9.5
- Service8.6
Average for similar properties in Chester

AI Summary
Conveniently located near Chester and the motorway, the hotel provides spacious rooms with comfortable beds and excellent spa facilities. Guests praise the friendly and professional staff for ensuring guest satisfaction.

Kevin
July 28, 2025
Excellent hotel. Large free car park. Fitness centre has everything you need

Guest User
June 16, 2025
Still a good place to stay but really needs a face lift now and the room was dirty

Guest User
March 28, 2025
Lovely location. Bathroom was a little tired. Mould not cleaned.

Guest User
March 9, 2025
Lovely hotel with nice big clean rooms. A few issues though - you really need a car to get here as it's a bit far out from the city centre. In my room there was a room service menu and a number to dial for room service, but no phone. The food and drink was ok. During my stay there was only 1 person on the bar and service was a little slow. I ordered a soft drink and it was a bit flat, definitely not worth the £4 they charged for it. Because of staff shortages the dining room was filled with tables that needed to be cleaned. Breakfast was also a bit of a disaster. They charge £15 for it but definitely not worth it. There's a self serve hot buffet which was fine, nothing exceptional. There was no coffee available, just tea bags and hot water. Also there were no plates available at the continental station - really missing attention to detail when there were quite a few staff members present.

Guest User
February 18, 2025
Lovely hotel and spa would definitely come back

Guest User
January 6, 2025
A lovely stay. Staff were very helpful and the venue was lovely.

DrVic
January 5, 2025
The location of this hotel is great, very close to Chester and all the attractions around.
In terms of the room, our room was very spacious and the bed was very big. However it was two singles joined together, so a gap between the two.
This is probably where the good bits end. The size of the room and bathroom really was a positive though, especially travelling with a baby.
We had to pay £5 to hire a travel cot and in the end we didn’t use it. The cot mattress appears to have never been replace and was very thin and lumpy, making it redundant. The wooden slates at the bottom of the crib could be felt very dominantly through what was left of the mattress, meaning our baby was waking up uncomfortable and we had to transfer him to the bed.
In terms of things that could do with improvement:
Cleanliness
The room floor was very dirty and could have benefited from an additional vacuum. Initially I put this down to arriving on New Year’s Day and then having a lot of people check out that day, but the whole hotel appeared a little bit grubby on closer inspection.
The spa pool was exceptionally dirty. The floor coming out of the changing room covered in hair and general dirt. The showers looked like they hadn’t had a good scrub in months, with yellow build up all over the floor and walls. Not what you expect from a spa! To top it off after swimming I have contracted the Norovirus.
Service
Our first encounter with the reception staff was great the lady very welcoming and friendly. We met the cleaner as well who was also lovely. The rest of the staff we encountered were not so great. Either rude or disinterested, I get that it might not be your dream job but service with a smile goes a long way.
Facilities
The hot water takes a while to come through at busier times, this is signposted in the room. However, the water does not get very water at all. It does come through at a pleasant temperature, but not great if you like a bath or shower on the warmer side.
There are three times a day when you can go swimming with children. It would be great if these times were restricted to children/families only, as there were quite a few adults sitting around the poolside and in the hot tub.
Breakfast was ok, but a lot of the time left uncovered.
Overall not a great stay and would be unlikely to stay again.

Guest User
January 1, 2025
My husband had a broken bone in his leg we where booked a room on the first floor. When he saw us he arranged for our room swap, offered us tea and coffee whilst we waited for this to be arranged. All staff were very professional and courteous offering to take our bags to the room. We will plan another trip as we were unable to use the facilities.
Services & Amenities
Most Popular Amenities
Indoor swimming pool
Sauna
Spa
Additional charge
Massage room
Gym
Public parking
Free
24-hour front desk
Luggage storage
Bar
Restaurant
Conference room
Additional charge
Multi-function room
Wi-Fi in public areas
Free

Indoor swimming pool

Spa

Gym

Bar

Restaurant

Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Heated pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Front Desk Services
24-hour front desk
Express check-in and check-out
Luggage storage
Languages Spoken
Polish
Food & Drink
Bar
Room service
Health & Wellness
Spa
Additional charge
Massage room
Sauna
Body care
Gym
Public Areas
No smoking in public areas
Garden
Smoking area
Facilities for Children
Children's meals available
Business Services
Multi-function room
Conference room
Additional charge
Fax/copying service
Additional charge
Accessibility
Assistive listening devices
Accessible rooms available
Safety & Security
First aid kit
Smoke detector
Fire extinguisher
CCTV in public areas
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: 10:00–11:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBoxed/packaged food
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Renovated: 2018
- Number of Rooms: 48
Crabwall Manor Hotel Spa, BW Signature Collection is a historic 17th Century manor house just a short drive from Chester city centre. The hotel boasts a beautiful selection of elegant rooms as well as a spa and indoor swimming pool.
For diners, Jacobs Brasserie, serving both traditional English and world food, has wonderful views over its own patio and the ground beyond. For those wanting something more casual the bar lounge offers classic options and lighter snacks.
The Crabwall Manor Hotel Spa, BWSC offers an 18-meter heated indoor pool, sauna, steam room, massage showers and a whirlpool. In addition, guests have use of the well-equipped gym, aerobics studio and treatment rooms offering a range of spa treatments including aromatherapy massage, facials and hand and feet treatments.
The Crabwall Manor Hotel Spa, BWSC offers free parking and is just five minutes from the M56 motorway.
Frequently Asked Questions
What is the cancellation policy for Crabwall Manor Spa, BW Signature Collection?
The cancellation policy for Crabwall Manor Spa, BW Signature Collection varies depending on the type of room and booking conditions.What is the cancellation policy for Crabwall Manor Spa, BW Signature Collection?
What are the check-in and check-out times at Crabwall Manor Spa, BW Signature Collection?
Standard check-in time at Crabwall Manor Spa, BW Signature Collection is 15:00 and check-out time is 11:00.What are the check-in and check-out times at Crabwall Manor Spa, BW Signature Collection?
Can I bring my pet inside the Crabwall Manor Spa, BW Signature Collection?
As much as we love pets, unfortunately, we are unable to accommodate them in Crabwall Manor Spa, BW Signature Collection.Can I bring my pet inside the Crabwall Manor Spa, BW Signature Collection?
How far is the Crabwall Manor Spa, BW Signature Collection from the closest airport?
The closest airport is Hawarden Airport, and it is about 23 mins from hotel by car (12.2 km).How far is the Crabwall Manor Spa, BW Signature Collection from the closest airport?
Is airport shuttle service offered by Crabwall Manor Spa, BW Signature Collection ?
No, the Crabwall Manor Spa, BW Signature Collection doesn't offer airport transfer services.Is airport shuttle service offered by Crabwall Manor Spa, BW Signature Collection ?
About This Property
Nearest Airport | Hawarden Airport |
---|---|
Distance to Airport | 12.19KM |
Nearest Train Station | Ellesmere Port Railway Station |
Distance to Train Station | 10.27KM |
Average Price From | PHP9806 |
Hotel Star Rating | 4 |