Nigel
September 10, 2024
Just horrendous experience with late access as office not manned for check in, emergency phone number not answered, dusty room with cardboard towels, ridiculously noisy room as on main road and no soundproofing. Can hear other guests like they're in the same room. Heard upstairs person using the toilet, sneezing, speaking, TV sounds etc.
Left after two hours as couldn't get hold of manager on emergency number or office number and couldn't tolerate the noise or the thought of a sleepless night. Ad stated pool, there's no pool.
Blackout curtains don't fit the window so they're pointless and there's glass in the main room door and the bathroom door causing light to disturb you. Also bizarre loud clicking in the bathroom!
Paid for two nights with no option of cancelling even our second night and no refunds forthcoming at all.
Vile attitude from manager/owner.