Guest User
March 16, 2023
Where do I BEGIN?????????? I would like to write a nice long message about the new manager Christian staas!!!!! He was and is a horrible manager… that job isn’t his cup of tea, he don’t handle stress well AT ALL and is extremely RUDE to guest, mainly myself!!!!! To start, He viciously and verbally attacked me, from the first day I got there to the day he found out I reported him. Then, cuts me off twice when I needed to speak to him in regards to a situation at a different extended-stay in Mount Laurel. He then lied on me to the police and said that I was being aggressive when asked me to speak but then decided he didn’t want to hear what I had to say. First of all, he contacted the police and said that I was aggressive, and didn’t want me there. This situation has caused great stress and anxiety because Christian Staas, GM, doesn’t know how to speak to people correctly. I don’t have any kids…I work full-time… I have no pets…no significant other staying with me. it’s just myself and I paid my rent on time each week and this is the thanks that I had to encounter with him as a general manager. Disgusting!!!!! Respect is respect! I understand he’s the general manager but he also needs to learn how to speak to people. He’s been speaking to me inappropriately since the day I signed into extended stay America in Cherry Hill. I didn’t tollerate it then and I didn’t tollerate it today, as there was an entire scene in the lobby. I felt as though Christian as a general manager retaliated against me because I reported him to corporate. It’s like when he saw me, he immediately snapped. I came to this location with nowhere to stay for the time being due to a job that will most likely have me relocate to a different state. I never expected at all to be staying here at the extended stay. He then immediately canceled my reservation after contacting the cops and told me that I am no longer welcomed. Actually before he contacted the police…as I walked in to the extended stay around 12 PM, after verbally attacking me.. he told me then before I could even finish telling him what I wanted to tell him …that my stay is until March 8 and after March 8 I am no longer welcome at the facility. I was told by employees who currently work there that he’s been rude to not just myself but they’ve also encountered off situations. He is the only individual I’ve ever had an encounter with. I didn’t have to worry about anybody else being unpolite or disrespectful other than himself. Everyone else treated me with respect except for him! He’s been rude and disrespectful since the beginning of time. I want to make sure that this review is seen by all individuals who views this website looking for an honest response when renting here! It’s not fair that you have to be abused in a manner like this by upper management and then lied on and then placed on a DNR list for no apparent reason. Again, this has caused me stress like none other and therefore my goal is to make sure that not only