Claire
August 15, 2022
Not worth it
Cthe web site looks fabulous, but after check in it was a bit down hill form there, although i will say we didnt complain as there was no one but a young lad to complain to and its want his fault.
bedroom was on the ground floor and at first it all seamed ok standard room a little small but ok for one night. then as we looked around several things we picked up on.
1 very sticky dressing table
2 only one tea bag on tea tray
3 very dirty set of second pillow ( i would of thrown them out)
4 light on bath room mirror always on could not find how to turn it off
4 on conditioner in the bath room and a bottle of had wash no shampoo or body wash ( my husband did go and ask about this and they said they would put some in the room , but that never happened )
5 not really there fault but room very noisy with people walking passed up until 12.30 and then at 4.30am the seagulls we constantly making lots of noise
you were asked what you would like for breakfast, but this didn't seam to be passed on the the staff in the morning so what was the point, also a little confusing with the tea and coffee and coffee you help your self to and tea you hope some one will get you .
all in all it was really not worth the money. as it was 100 for the night and i have stayed in cleaner rooms for under 50
so no i will not be retuning even though it is perfectly placed in Chepstow for all events