Vienna InternationaI Hotel Chenzhou High-speed Railway West Station

Vienna InternationaI Hotel Chenzhou High-speed Railway West Station Reviews

Vienna InternationaI Hotel Chenzhou High-speed Railway West Station

Building 3 Huaheng Yijing, Xingcheng Road, Beihu District, Chenzhou, Hunan, ChinaView Hotel Details
Vienna InternationaI Hotel Chenzhou High-speed Railway West Station
Vienna InternationaI Hotel Chenzhou High-speed Railway West StationVienna InternationaI Hotel Chenzhou High-speed Railway West StationVienna InternationaI Hotel Chenzhou High-speed Railway West Station
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Vienna InternationaI Hotel Chenzhou High-speed Railway West Station Guest Reviews

4.7/5
Outstanding
843 review
Verified reviews
Location4.6
Amenities4.7
Service4.6
Cleanliness4.7
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All reviews(843)
Positive reviews(831)
Reviews with photos/video(158)
Friendly front desk staff(244)
Easy to get around(116)
Close to train station(90)
Delicious breakfast(78)
Offers pick-up/drop-offs(61)
Well decorated(47)
Highly recommended(12)
Negative reviews(12)
sarayut
Superior Queen Room
Stayed in Sep 2024
Couples
4 review
4.7/5
Amazing
Posted on Oct 24, 2024
good hotel
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Superior 2-bed Room
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 14, 2024
The hotel is far from the city center, but very close to the high-speed rail station. Taking a taxi is also more convenient. The hotel has a robot, and takeaways can be delivered directly. The facilities are also complete. The hotel has a gym and laundry is free. The environment is nice and comfortable, and there are treadmills. , spinning bikes are all equipped. There is a small restaurant opposite the hotel, and there is also a street in the direction of the high-speed rail station. There are fruit shops and places to eat. The hotel is in a good location and the service from Xiao Guo at the front desk is very enthusiastic! The room was clean and tidy, the mattress was very comfortable and I slept well. The interior decoration of the hotel is simple and elegant, and the color matching is very comfortable. I was very satisfied with my stay this time. I met the front desk who was very enthusiastic and helped arrange an extension during the period. The service was very good and very Fast, very timely.
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6/7
Response from Property: We are honored by your positive feedback! Thank you for your support and recognition of all aspects of the hotel. Everything we do is to give every guest a wonderful experience. We are really touched by your affirmation and wish you a happy life and all the best.
Guest User
Superior 2-bed Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 29, 2024
The hotel overall is very good and the environment is very nice. The lobby is spacious and bright, and the automatic curtains in the room are very good at blocking out light. There are many parking lots and it is very convenient. You don’t have to squeeze in with others when parking, and you are afraid that your car will be hung up. There is no charge and parking is free. Go to the front desk to scan the code and get out. , very convenient, equipped with a laundry room and a gym. The air conditioner can be turned on without plugging in. You don't have to worry about the room being hot when you go out and take the card with you. Children also have free breakfast. The service of Xiao Chen at the front desk is also very good. Check-in and check-out are very fast. The hotel lobby is equipped with vending machines and robots. You can scan the code to purchase directly from the room, and the robot will deliver it to you. If you order takeout, you can have the robot deliver it to you. It is very convenient.
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Response from Property: We are honored by your positive feedback! Thank you for your support and recognition of all aspects of the hotel. Everything we do is to give every guest a wonderful experience. We are really touched by your affirmation and wish you a happy life and all the best~
Guest User
Superior 2-bed Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 25, 2024
This hotel has a very good location. Although it is close to the high-speed rail station and bus station, there is no noise from the high-speed rail arriving at the station. The transportation is very convenient and taxis are very fast. Very suitable for travel and business trips. The hotel also provides free pick-up and drop-off from high-speed rail stations and airports, which is very satisfying, but you must make a reservation two hours in advance. The room is spacious and bright, the bed is comfortable, the decoration style is very fashionable and the facilities are new. The Internet speed is very fast and it is equipped with a free charger. Xiao Chen at the front desk was very helpful and enthusiastic, and provided us with a very good check-in experience. If you need anything, call the front desk and they will respond quickly. The hotel facilities and equipment are very complete and luxurious, including parking lots, laundry rooms, gyms, office areas, breakfast rooms, and everything you need. It is your first time to travel to Chenzhou, and you can experience it if you are on a business trip. recommend
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Response from Property: Dear guests: Hello! Thank you for staying and sharing. Through your description, you can feel the comfort this trip has brought to you. This is what our hotel staff has always been pursuing. We will continue to work hard and make progress, and look forward to your next visit!
Yaoyaozailushang
Superior 2-bed Room
Stayed in May 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Jul 1, 2024
It is very convenient to the high-speed rail Chenzhou West Station. If you arrive at night, you can rest here and go to the city the next day. But this is not a sloppy side hotel. The room is clean, the hotel looks grand, and the bed is comfortable to sleep on. The hotel is picked up from the high-speed rail station, but taking a taxi is actually very convenient, and the starting price is very fast. There are not many types of breakfast, including steamed buns, noodles, eggs, fried noodles, etc.
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Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! We are very happy to bring you a wonderful time. Your appreciation is a great encouragement to the hotel and a driving force for us to move forward. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to seeing you again. Wish you all the best with your visit
Guest User
Deluxe Queen Room
Stayed in May 2024
Couples
11 review
5.0/5
Outstanding
Posted on Jun 23, 2024
It’s my first time to stay here. I’m here specifically for traveling. Hahaha, the hotel is pretty good. The service is good. The room is clean. I live in a high-rise area and have a better view. The room is quite large, the scenery is good, the view is great, and the linen is clean. Odor! It was pretty quiet when I slept at night. I wore earplugs everywhere, so I slept well until dawn. The corridor feels a little bit old, but it is clean and tidy: the hotel environment is clean and tidy, and there is Crescent Mountain Park nearby, which is suitable for taking a walk after meals. Daily cleaning service keeps the room tidy and comfortable. The most satisfying thing is that there is a washing machine and dryer on the third floor, which can wash clothes. In summer, there will be no stinky clothes piled up there. I am satisfied. Will book here again next time I come back. The service from Xiao Guo at the front desk was also very good. It was a very happy trip.
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Response from Property: Dear guests: Hello! Thank you for staying and sharing. Through your description, you can feel the comfort this trip has brought to you. This is what our hotel staff has always been pursuing. We will continue to work hard and make progress, and look forward to your next visit!
zzzzzzzzzzzz,
Deluxe Queen Room
Stayed in Dec 2023
Business travelers
94 review
1.0/5
Posted on Jan 24, 2024
The front desk is 348, the platform is 346. There is no breakfast, and the room type is not suitable. I really know how to play.
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Response from Property: Dear guest, we are deeply sorry for bringing you a bad experience. Since the channel prices are related to your own membership level, the discounts are also different. For a better stay next time, you can contact us in advance, thank you.
Guest User
Deluxe Queen Room
Stayed in Sep 2023
Family
7 review
2.0/5
Posted on Oct 5, 2023
Facilities: New hotel, looks good on the surface. Some problems: The air conditioner in the room has a peculiar smell, and the toilet makes people extremely speechless. It is really of rubbish quality, a pseudo-smart toilet that completely eliminates all useful functions! The hot water was poor when we first checked in, but it was adjusted later. However, the water in the shower was blocked again the next day, and the room phone was broken. It kept ringing without unplugging the phone cord. The elevator buttons are crooked! Hygiene: The most disappointing thing is that the cleaning ladies in this hotel are busy from morning to midnight, but my room is basically not cleaned every day! The missing toilet paper and disposable supplies on the third day were thrown directly on the table without even bothering to put them in their place! The towel for the foot rest was not taken away if it was dirty on the first day. Later, I was prompted to take it away, but no new one was ever given! The room had definitely not been cleaned. We borrowed her mop to drag out a pile of dust on the bathroom floor in front of her! Auntie also said to give you two bottles of water, or wrap a tissue for you. I was really speechless! Service: The front desk service is more enthusiastic and the service response is faster! Basically, most of the points are given to the front desk! The breakfast was as expected, and it was within the acceptable range. There were relatively few items but it wasn’t unpalatable! I went there around 9 o'clock on the first day and it was basically empty! It was my first time to stay in Vienna, and I saw that Ctrip’s Four Diamond hotel was newly opened. Hey, you really get what you pay for!
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Response from Property: Dear guest, thank you for your choice to stay and your feedback. We apologize for the unpleasant experience we have caused you. Your suggestions are very important and we have reported them to the housekeeping department and made improvements immediately and have become a case in our training courses. We will strengthen staff training and supervision in the future and believe that our colleagues will be more meticulous in serving guests in the future. Once again, we apologize for your dissatisfaction and look forward to your next stay to experience our better service.
Guest User
Superior 2-bed Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 20, 2024
距高鐵站步行約10分鐘左右,前台小郭送物很快,有需求響應及時,房間面積不算小,去年新開業,新裝修的,整體設施還算ok,外面沒有噪音源,休息不吵,提供一次性紙杯 環境:步行10分鐘左右餐飲有不少選擇 服務:餐廳不大,最好避開就餐高峯,設施:齊全 乾淨整潔 衞生:衞生做的很好,衞生間一根頭髮都沒有 環境:周圍環境不錯,有超市 水果店 飯店 公交車也方便,高鐵站也不是很遠 服務:好好交通還是比較便利。酒店外面有固定停車位,開車去也比較方便。房間也很乾凈,該有的設施都有,晚上睡覺也比較安靜。酒店邊上就有幾家飯店和便利
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6/8
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
Guest User
Superior 2-bed Room
Stayed in Nov 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Dec 17, 2024
酒店環境很好,23年新裝修的,房間寬敞明亮、設施齊全,房間內物品擺放整齊,床鋪柔軟舒適,衞生間乾淨整潔,我感到温馨和放鬆,員工都非常的友好和專業,服務態度以及微笑服務都讓人覺得很舒服,就在高鐵西站出行都很方便,酒店還有免費的接送服務,可以接送高鐵西站和北湖機場,提前兩個小時跟前台預約就可以了,豪華的七座商務車,非常方便,入住環境也非常好,獨棟的酒店,沒有閑雜人員出入,比較安全,價格合理,,性價比很高,來郴州的不二之選,強烈推薦!
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Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
Guest User
Superior Queen Room
Stayed in Nov 2024
Other
5 review
5.0/5
Outstanding
Posted on Dec 7, 2024
旅行入住維也納十分滿意,小何服務熱情周到,房間整潔,昨天晚上入住,前台美女非常親和,快速辦理了入住,安排的是窗靠裏街的,非常感謝。房間的設施、格局、面積都讓我們很滿意,温馨的傢俱坐着感到非常實在,住過很多酒店和民宿,相比較起了我還是喜歡住維也納,這家是喜愛度前幾名的。第二天退房時的前台小姐姐工作態度也非常好,給了兩瓶水路上喝,很貼心,房間:房間比較大進門房間整潔無異味! 設施:設施完善,而且看起來比較新! 服務:前台小姐姐服務非常貼心
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Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
Guest User
Superior 2-bed Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 1, 2024
一直很信任維也納,每次出現都會選擇住在維也納,離機場和高鐵站近,而且衞生方面也值得信任,服務一慣很好,這次還忘記了一瓶洗面奶在房間,前台小郭主動打電話聯繫還幫忙寄到家裡,這個服務必須給大大的贊,房間大,衞生打掃得乾淨,酒店位置便利,離郴州西站近,門口不遠處就有公交車,服務特別貼心,耐心給説旅行攻略和注意事項,有免費停車場,車位很多很方便停車,前台態度友好,入住退房速度快。接送司機盡職盡責,響應速度快,態度友好,儘量提供便利,點贊。早餐可口,清潔。
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Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
Guest User
Superior Queen Room
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 19, 2024
房間設施齊全,巾浴巾又厚又柔軟很舒服,餐廳在一樓雖然不大但種類也不算少!還有免費高鐵接送班車很贊,房間整潔,床墊舒適。房間內有躺椅,靠着看電視很舒服。房間還有桌子,桌上配有枱燈,便於出差的人用個電腦。衞生間乾濕分離,用起來方便。到郴州的時候温度比較低,還下着小雨,走路過去很不方便,提前跟前台小郭預約好了接站,直接送到酒店,很方便,前台小郭服務很好,酒店環境還不錯,大廳很乾凈味道好聞,周邊交通也比較方便,距離高鐵站近,酒店,衞生情況也不錯,房間也比較乾淨。
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Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
Jiangbianshangyouzhixiaozhu
2-bed Room With Cards
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 17, 2024
這次旅行選擇的酒店真的太棒了!從踏入酒店的那一刻起,就感受到了無微不至的服務。前台工作人員小李熱情友好,辦理入住手續迅速又高效,還細心地為我們介紹酒店的各項設施和服務。酒店房間佈置得温馨雅緻,床鋪整潔舒適,一覺醒來感覺渾身輕鬆。衞生間也十分乾淨,沒有任何異味,洗浴用品品質優良。酒店的休閑設施也讓我們驚喜。健身房器材齊全,酒店的位置絕佳,周邊交通便利,購物、吃飯都很方便。總之,這次的酒店體驗超出預期,下次出行還會毫不猶豫地選擇這裏。
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Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Deluxe Queen Room
Stayed in Oct 2024
Couples
3 review
5.0/5
Outstanding
Posted on Nov 10, 2024
酒店位置特別好,靠近高鐵但又不吵也聽不到高鐵的聲音,附近都是小區居民樓,周邊的街道也有挺多餐館的。附近還有個月形山公園這個天氣出門散散步鍛鍊鍛鍊身體也是不錯的。公園旁邊還有公交站台,去哪裡都很方便。酒店外觀高端大氣,進到酒店也是滿滿的設計感。前台歐陽小姐姐服務熱情,聽説還是剛開業不久的,裝修這些也是現在很流行的,房間裏面的設備看起來就是最新最方便的,房間裏還有香薰,洗手枱的高度也是很合理,不會太矮太高。早餐挺豐富的,中西結合。還有他們這邊的特色魚粉吃,還不錯,比同價位的酒店好很多了!
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Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!