Fuxian Lake Dolphin Bay Hotel (Cambrian Town Flagship Store) Guest Reviews
4.7/5
Outstanding
5442 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(5442)
Positive reviews(5262)
Reviews with photos/video(1960)
Perfect for kids(1609)
Friendly front desk staff(414)
Delicious breakfast(356)
Has facilities for children(221)
Secluded lake view(197)
Great swimming pool(158)
Family activities available(32)
Negative reviews(179)
Guest User
Family-friendly Queen Room
Stayed in May 2024
Family
11 review
5.0/5
Outstanding
Posted on Jun 12, 2024
The hotel is huge with a big aquirium in the lobby, there is also a giant fantastic outdoor playground (need to add on but price is reasonable) and a free indoor playground. We stayed during weekday and got Free Upgrade to better room with lake view. Buffet breakfast offered a wide variety of food, taste wise is Ok. Services generally good and they let us extend checkout time to 2pm. Kids love it and had a great time staying there!
Response from Property: Thank you very much for your love and support to Fuxian Lake Dolphin Bay Hotel, your recognition is our greatest encouragement, dolphin-captain Jaden looks forward to seeing you again, let us have the opportunity to launch more benefits in return for your recognition, and explore the mysterious world of the sea bottom together. remember to come back often!-- Hotel management
Igor Vinokurov
Deluxe Double Room
Stayed in Apr 2023
Family
16 review
5.0/5
Outstanding
Posted on Apr 9, 2023
The hotel is amazing! The staff is very friendly and helpful! Rooms are clean and very nice decoration, kids are very happy there! The manager Daniel speaks English perfect and help us with any problems! We will come back again 👍🏼
Response from Property: Thank you very much for your love and support to Fuxian Lake Dolphin Bay Hotel, your and your baby's satisfaction is the best affirmation for us, we feel very honored, thank you again for your trust in our hotel, I hope you can continue to pay attention to us, let us have the opportunity to launch more preferential return your recognition. We sincerely hope that every guest can feel our most sincere enthusiasm and the best quality service. Bring a wonderful journey to the children. Welcome to visit again, I wish you a happy life!
Hayk
Deluxe Room (2 Beds)
Stayed in Aug 2023
Family
1 review
5.0/5
Outstanding
Posted on Aug 17, 2023
The location is great. Stuff is helpful. Charle can speak English. Everything is good.
Response from Property: Thank you very much for your love and support to Fuxian Lake Dolphin Bay Hotel, your recognition is our greatest encouragement, dolphin-captain Jaden looks forward to seeing you again, let us have the opportunity to launch more benefits in return for your recognition, and explore the mysterious world of the sea bottom together. remember to come back often!-- Hotel general manager: Danny Tang
Tiantiankaixino(≧v≦)o
Deluxe Room (2 Beds)
Stayed in Jul 2022
Family
1 review
5.0/5
Outstanding
Posted on Jul 22, 2022
很OKOKOKOK
Response from Property: 非常感謝您對撫仙湖海豚灣酒店的厚愛和支持,您的滿意是對我們最好的肯定,我們的服務能得到您的認可,我們倍感榮幸,於悠悠歲月裏,遇一知音同行,便已勝卻世間繁花萬千。再次感謝您對我們酒店的信任,希望你能繼續關注我們,讓我們有機會推出更多優惠回報您的認可。我們衷心地希望每一位下榻的客人,都能感受到我們最誠摯的熱情與最優質的服務。期待您的再次光臨,祝您生活愉快!
Guest User
Deluxe Lake-view Queen Room
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 5, 2024
Very good family hotel. The children were very happy during the trip to Fuxian Lake. The room design is very pleasing to children. The hotel activities are also good. The big circus and dolphin show are also good. It is suitable for self-driving, but the hotel also has a free shuttle bus to and from the big circus and dolphins. The hotel's big fish tank is also good. The children like it very much. The staff also added WeChat. There are answers to all the details and the response is fast. The service is very good
Original TextTranslated by Google
Response from Property: Thank you very much for your love and support for Fuxian Lake Dolphin Bay Hotel. Your recognition is the greatest encouragement to us. "Captain Dolphin-Jaden" is eagerly looking forward to your visit again, so that we can have the opportunity to launch more discounts to repay your recognition, and explore the wonders of the seabed together. Remember to come back often! —— Hotel Management
Guest User
Family Bubble Family Room [Outdoor Soaking + Mountain View + Joyful Family]
Stayed in May 2024
Family
6 review
5.0/5
Outstanding
Posted on May 3, 2024
It is worth it. I went with my family. The hotel environment is very good. There is food, drink and entertainment. It is very close to the museum. You must go and learn about the origin of life. The big circus is so interesting that the children were stunned. The hotel is not far from Fuxian Lake, and it is also very nice to step on the sand and play in the water.
Original TextTranslated by Google
Response from Property: Thank you very much for your love and support for Fuxian Lake Dolphin Bay Hotel. Your recognition is the greatest encouragement to us. "Captain Dolphin-Jaden" is eagerly looking forward to your visit again, so that we can have the opportunity to launch more discounts to repay your recognition, and explore the wonders of the seabed together. Remember to come back often! —— Hotel Management
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Family
1 review
4.7/5
Amazing
Posted on Apr 25, 2024
The room was very clean and colorful. The kids had a lot of fun. I will stay here again next time. We watched the dolphin show. Super Wings is charged but can be played until 9:30 pm. There is also a free museum. It's a pity that the timing didn't match the big circus.
Original TextTranslated by Google
6/10
Response from Property: Thank you and your baby for your love and support for Fuxian Lake Dolphin Bay Hotel. Your recognition is the greatest encouragement to us. "Captain Dolphin-Jaden" is eagerly looking forward to your visit again, so that we can have the opportunity to launch more discounts to repay your recognition, and explore the wonders of the seabed together. Remember to come back often! ——Undersea Wonderful Team!
Madelajianuo
Deluxe Lake-View Bubble Family Room With Outdoor Hot Tub, Balcony With Sunset View, And Small Tub
Stayed in May 2024
Family
57 review
3.2/5
Posted on May 4, 2024
I took my children from Xishuangbanna to Pu'er and then to Yuxi. This hotel is quite poor. First of all, there was no parking space in the parking lot when I arrived, and the guests staying in the hotel had to find a place by themselves. The breakfast was like going to a big market. The internal environment of the hotel, including the service, was not in place. If you are not prepared for the May Day holiday, don't receive so many guests. The hotel is far from the beach and you have to drive one kilometer away. There is only a so-called night market with a few stalls near the hotel. If you bring children or the elderly, don't come. It's convenient to go to the city, but it's inconvenient here. All projects have to be played at their own expense. There are too many people and the experience is too bad.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Fuxian Lake Dolphin Bay Hotel and spending your precious time to share your stay experience with us. We are very sorry that we did not bring you a good experience this time. The park's museums, IP puppet interactions, mermaid shows, fireworks shows, bonfire parties and other holiday projects are open, and all paid projects are displayed. As an important guest of our hotel, we pay great attention to your suggestions, which can help us continuously improve various facilities and services and bring unforgettable memories to every guest who enters the Dolphin Hotel. "Dolphin-Captain Jaden" sincerely invites you to visit the Dolphin Bay Hotel again to see our improvements! We will do our best to provide you with the best service! ——Hotel Management
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 29, 2024
This hotel is highly recommended for family trips. Children love it very much. From the aquarium in the lobby to the design of the hotel rooms, everything is very thoughtful and suitable for traveling with children. The hotel also provides dolphin shows, a big circus, and a gravity-free park, which are simply too much to do.
Original TextTranslated by Google
Response from Property: Thank you very much for your love and support for Fuxian Lake Dolphin Bay Hotel. Your recognition is the greatest encouragement to us. "Jellyfish Princess-Youni" is eagerly looking forward to your visit again, so that we can have the opportunity to launch more discounts to repay your recognition. Let's travel together in the wonderful underwater world and explore the mysteries of the seabed. Remember to come back often! ——Undersea Wonderful Team!
Yangguangxiadexingxingvv
Superior Lake-view Queen Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 29, 2024
I didn't expect to see sharks in a hotel in Yunnan. My kids loved it. The overall environment and facilities of the hotel are very good. It has its own playground for two kids, which is very convenient for taking kids to play. I stayed there for two days and took my kids to see the circus, dolphin show, and several parks. I will choose this place again next time I come.
Original TextTranslated by Google
Response from Property: Thank you and your baby for your love and support for Fuxian Lake Dolphin Bay Hotel. Your recognition is the greatest encouragement to us. "Captain Dolphin-Jaden" is eagerly looking forward to your visit again, so that we can have the opportunity to launch more discounts to repay your recognition, and explore the wonders of the seabed together. Remember to come back often! ——Undersea Wonderful Team!
Yitiandaren
Family-friendly Queen Room
Stayed in Apr 2024
Family
25 review
5.0/5
Outstanding
Posted on Apr 25, 2024
The hotel is very beautiful, right by the Fuxian Lake, with circus performances and Cambrian Town nearby. The hotel helped upgrade the lake view room. There is a large playground on the eighth floor. There is a sea creature room in the hotel lobby with various marine animals, which the children love. The room is clean and sanitary, and the breakfast is rich and suitable for children.
Original TextTranslated by Google
Response from Property: Thank you and your baby for your love and support for Fuxian Lake Dolphin Bay Hotel. Your recognition is the greatest encouragement to us. "Captain Dolphin-Jaden" is eagerly looking forward to your visit again, so that we can have the opportunity to launch more discounts to repay your recognition, and explore the wonders of the seabed together. Remember to come back often! ——Undersea Wonderful Team!
Lvxingdayao
2-bed Room
Stayed in Apr 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Apr 20, 2024
1. Family-friendly:
• The hotel has many facilities and services suitable for children, such as the deluxe lake view twin room, the Super Wings theme naughty castle, the Peacock Park, etc., which reflect its high attention to parent-child families and good design, making it an ideal choice for parent-child vacation.
2. Environment and features:
• The hotel incorporates romantic marine elements and high-value design, making it a local Internet celebrity check-in point, especially the lobby is like a big castle, and there is a light show at night to increase the dreamy atmosphere.
3. Services and supporting facilities:
• The hotel provides attractive public area facilities such as aquarium walls, reflecting a certain level of service and supporting facilities quality.
Original TextTranslated by Google
Response from Property: Thank you very much for your love and support for Fuxian Lake Dolphin Bay Hotel. Your recognition is the greatest encouragement to us. "Jellyfish Princess-Youni" is eagerly looking forward to your visit again, so that we can have the opportunity to launch more discounts to repay your recognition. Let's travel together in the wonderful underwater world and explore the mysteries of the seabed. Remember to come back often! ——Undersea Wonderful Team!
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Family
2 review
4.0/5
Very Good
Posted on Apr 17, 2024
The room I booked included tickets to the Fantasy Camp. I was given a free upgrade on Monday when I first started working. When I arrived at the Fantasy Camp, I found that the free one was different from the pictures in the promotion. All the pictures on the Internet were of the Super Wings Children's Park, which is charged separately. This was a bit disappointing. I suggest that the hotel change the pictures and indicate the extra charges. When I arrived at the hotel, it was all about the park. The free Fantasy Camp only had some climbing and slides. The breakfast was average, the bread tasted average, but there were many varieties. I was a bit disappointed that the coffee machine could only make American coffee. In fact, this is a parent-child resort hotel, and the price is not cheap. I suggest that it can be improved. The bread can be upgraded, the taste is very average. The rice noodles are delicious. (Two pictures are posted, one is the free Fantasy Camp, and the other is charged) The overall service is also average. I didn't feel enthusiastic, but it was not bad
Original TextTranslated by Google
Response from Property: Thank you very much for your love and support for Fuxian Lake Dolphin Bay Hotel. Your recognition is the greatest encouragement to us. I have read your comments carefully and will make corresponding rectifications and training with the operation department in a timely manner. "Dolphin-Captain Jayden" is eagerly looking forward to your visit again, so that we have the opportunity to launch more discounts to repay your recognition, and travel together in the wonderful world of the sea and explore the mysteries of the seabed. Remember to come back often! —— Hotel Management
Anonymous User
Superior 2-bed Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 15, 2024
The room was very spacious. The front desk lady was very friendly and helped upgrade the room with a large balcony that overlooked Fuxian Lake. It was really great! The time for each item in the package was clearly written on the sheet. The circus, marine science and non-powered park were also remarkable. It was especially nice to watch the dolphin show up close. Overall, I was very satisfied.
Original TextTranslated by Google
Response from Property: Thank you very much for your love and support for Fuxian Lake Dolphin Bay Hotel. Your recognition is the greatest encouragement to us. "Captain Dolphin-Jaden" is eagerly looking forward to your visit again, so that we can have the opportunity to launch more discounts to repay your recognition, and explore the wonders of the seabed together. Remember to come back often! —— Hotel Management
bobggy
Superior 2-bed Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 14, 2024
The room type was upgraded for free, which was an experience beyond expectations. The hotel lobby was luxurious, the room was clean and tidy, there were cartoon elements everywhere in the hotel, and the washbasin was equipped with a baby step stool so that the baby would not be afraid of it not being high enough. It is very suitable for families with babies, and the children had a great time! It was so fun that they didn't want to leave!
Original TextTranslated by Google
Response from Property: Thank you very much for your love and support for Fuxian Lake Dolphin Bay Hotel. Your recognition is the greatest encouragement to us. "Jellyfish Princess-Youni" is eagerly looking forward to your visit again, so that we can have the opportunity to launch more discounts to repay your recognition. Let's travel together in the wonderful underwater world and explore the mysteries of the seabed. Remember to come back often! —— The Undersea Wonderful Team