W Hotels Properties in Chengdu

The hotel boasts modern facilities. Upon entering the lobby, I was warmly greeted by a friendly staff member, and check-in was handled quickly and efficiently. The lobby design, room lighting, and bathroom decor all feel very contemporary and forward-thinking. The pillows and mattress on the bed were also high-quality and very comfortable. Breakfast was satisfactory for the price. Suggestions for improvement: While the lobby service was friendly and enthusiastic, it lacked thoroughness. Staff should proactively inform guests about the hotel's amenities and how to best utilize them. Also, the elevator interiors were too dimly lit, and the button displays were not bright enough.