Guanyin Yiyuntai Hotel Chengdu

From the moment I booked here, I had a lot of special needs, and the hotel responded to and met them one by one. The duty manager Xiao Wang's service was particularly careful and thoughtful, which was impressive. I will choose here again next time I have the chance.

前天伊芙琳服務好

Very satisfied, especially thanks to Manager Wang and Manager Shi. It happened to be the Food and Drinks Fair, and the rooms were tight. They actively and enthusiastically helped me coordinate the room and discount. At the same time, I also thank all other customer service staff of the hotel for their warm, thoughtful, meticulous and patient service, which made my trip particularly comfortable and complete. The hotel is in a good location. You can reach the hotel by Kuanzhai Alley. The room is spacious, warm and comfortable. The breakfast is exquisite and delicious. The performance "Meeting Tianfu" in the Shaocheng Kuanzhai Theater, which is given as a gift with the package discount, is very professional and worth seeing! In short, all the experiences are perfect, special thanks!

This time I stayed in Chengdu for a few days and chose Chengdu Guanyin Yiyuntai Hotel It's really the best hotel I've ever stayed in! ! The hotel is in an excellent location, quiet in the middle of a busy city! Exquisite and rich breakfast The room is clean and has character! I must especially commend the following staff members: Front desk manager on duty: Wang Chao Special thanks to him for his considerate service and proactive assistance. We are so touched👍. On the first day, I felt that the room was too hot. Before checking in the next day, I contacted us about the check-in time and kept the room cool in advance. This time, my companion caught a cold. We asked about his concern and helped him to cook ginger soup. In addition, the two masters in the concierge department are very polite and greet people with a smile. One of them, Timwang (Wang Bing), was speechless.. Showing concern and helping. Also helping to cook ginger soup.😂 Everyone cares about us. It's commendable👍👍 The rest of the entire service staff was very very impressive! I will definitely recommend my friends to come and experience the hotel! Such an environment. I personally think it is very worthwhile! Once again, thank you to all the service staff of Chengdu Guanyin Yiyuntai Hotel! It gave me unforgettable memories! I love you all so much! Now I have returned to Taiwan. I am reluctant to leave you all. Welcome everyone to come to Taiwan❤️

During this trip to Chengdu, I stayed at three hotels, JW Marriott, Six Senses and Diaoyutai. Among them, Diaoyutai (now renamed Guanyin Yiyuntai Hotel) is the most expensive and the most expensive in Chengdu, about 2,500 per night. It can be seen that the hardware configuration is quite good and of high quality in first-tier cities, and the French designer has excellent aesthetics. But just like the fundamentals of Chengdu, the hotel software and services are far from matching the hardware configuration. The following is my nitpicking based on the premise that this is the most expensive hotel in Chengdu and even more expensive than Six Senses, which is known as one of the luxury hotels (it is even more "localized" and difficult to describe): Since there is no welcome fruit dessert in the beautiful dessert box on the table, it is empty. Why put it there? One hour after checking in, an aunt timidly knocked on the door to come in and put the fruit. Isn't it unprofessional? There are no napkins in the restaurant of this level of hotel. The breakfast is small and the quality is simple, as shown in the picture. The bar area in the room is full of crude snacks, and the tea bags are TA. Living on the third floor, the smell of oil smoke from breakfast on the first floor will spread to the room. It should not be because of the large gap in the door. I have said before that the original hardware foundation of this hotel is very good. I don’t know what the reason is. After leaving the room, the hotel is dark and dirty. There is thick dust on the windowsill under the patio. There should be a landscape under the patio, but now it is paved with perfunctory stones. Just looking at this part of the patio, it is almost in a small local guesthouse in China. After leaving the room, the hotel is dark and dirty. There is thick dust on the windowsill under the patio. There should be a garden landscape under the patio, but now it is paved with perfunctory stones. Just looking at this part of the patio, it is almost in a small local guesthouse in China. The hotel is divided into two courtyards with a walking distance of 50 meters. One of the courtyards has no doorman, and the front desk is looming. Tourists on the street can break in. At night, the front desk was replaced by an old man. He is amiable and there is no standard hotel language. The problem is that this is not a homestay. The overall service staff is probably a hastily graduated from a domestic tourism technical school with no experience in high-end hotel management. They are timid and enthusiastic, relying on the simple nature of the locals, but there is no standardized management process. The service is not on point, and they can't learn or understand the essence of the "French" style in this luxury hotel. It is estimated that they can serve domestic four-star hotels. There are several levels of cognition. Update: On the second day of check-in, I received a notice from the hotel that breakfast was delivered to the room instead, and the restaurant would not prepare breakfast. The reason is self-evident: the main customer of the past few days, the ********* tour group, left, and there were only a few unlucky guests in the entire hotel, including me, so the cost of breakfast was saved as much as possible. This is the way of hospitality of the most expensive hotel in Chengdu.

剛剛進入酒店就被獨有的風格和氛圍所吸引，前台熱情，前台Bert辦理入住主動詢問需求並快速響應，這種專業態度令人印象深刻。 客房寬敞明亮，床上用品觸感柔軟親膚，每當我需要房間用品的的時候都能幾分鐘就送到讓我倍感温暖。 此次入住讓我感受到了“賓至如歸”的真諦，無論是商務出行和休閑度假，觀隱頤雲台酒店都是理想之選，強烈推薦👍