No. 68 Zouma Street (Zouma Jie), Jinjiang District, Chengdu, Sichuan, 610020, ChinaView Hotel Details
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Xuanya Hotel (Chengdu Chunxi Kai Koo Li) Guest Reviews
4.6/5
Very Good
6165 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(6165)
Positive reviews(5913)
Reviews with photos/video(570)
Easy to get around(639)
Classy environment(582)
Great value for money(510)
Friendly front desk staff(472)
Close to metro(190)
Convenient for shopping(180)
Average lighting(28)
Luggage delivery service(23)
Negative reviews(252)
Guest User
Superior Double Room
Stayed in Nov 2024
Family
1 review
4.7/5
Amazing
Posted on Nov 18, 2024
I got a room with window and was staying for two nights. The room is ok. Furniture might seems to be a little but old (the wooden part) but everything works normally.
The staff is really nice. They came to make our room for another day of staying. They changed all towels, slippers, water and etc.
The place is near by pharmacy which open 24/7. The opposite of the hotel is a minimart which sell many kind of products such as dairy profuct, fruits and food.
It is only 7 mins walk from
Chunxi road and also not far from Tianfu square
Response from Property: Thank you for your praise and recognition~Your satisfaction is our greatest motivation! We are committed to providing every customer with a comfortable stay. We are very happy that you have praised us. We will always work hard to provide considerate services to every customer. We look forward to seeing you again next time!
Fahngs
Superior Double Room
Stayed in Nov 2024
Couples
20 review
4.7/5
Amazing
Posted on Nov 19, 2024
The hotel is good the location you can walking to shopping at chunxi road and Tai kooli is easy not far and nearly the subway to another place go to the airport is easy
Response from Property: Thank you for your praise and recognition~ Your satisfaction is our greatest motivation! We are committed to providing a comfortable stay for every customer~ We are very happy that you praise us, and we will continue to work hard to provide every customer with considerate service~ Looking forward to meeting you again next time!
RTricky
Superior Double Room
Stayed in Nov 2024
Solo travelers
21 review
5.0/5
Outstanding
Posted on Nov 14, 2024
Hotel staff were nice and the room was fine, I’d stay here again. Local shops near by for essentials. Popular tourist spots just a cheap did away
Response from Property: 謝謝您的讚美和認可~您的滿意是我們最大的動力!我們致力於為每位顧客提供舒適的入住環境~很開心您對我們的稱讚,我們會一直努力為每位顧客提供貼心的服務~期待下次和您再次相遇!
harri99
Superior Double Room
Stayed in Nov 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Nov 13, 2024
This hotel has a really good price-utility ratio. The cleaning lady is really nice and professional. The room is cleaned every day and towels, toilet paper is exchanged every day.
There is a live bar in the near of my room, so in the evening I could hear some sound for some hours, but this was okay for me. I also didn’t have a window, but the price was fair, because of its location. For me, this was no matter.
Response from Property: 謝謝您的讚美和認可~您的滿意是我們最大的動力!我們致力於為每位顧客提供舒適的入住環境~很開心您對我們的稱讚,我們會一直努力為每位顧客提供貼心的服務~期待下次和您再次相遇!
Smilling21
Superior Double Room
Stayed in Nov 2024
Travel with friends
11 review
4.2/5
Very Good
Posted on Nov 11, 2024
Really good location- around 10 minutes walk from 镋钯街 and other famous tourist places. The room was small but clean, bathroom had everything that was needed (toothbrushes, shower cap etc). The walls are really thin so we were able to hear everything that was going next to us. I would visit the hotel again
Response from Property: Thank you for your praise and recognition~ Your satisfaction is our greatest motivation! We are committed to providing a comfortable stay for every customer~ We are very happy that you praise us, and we will continue to work hard to provide every customer with considerate service~ Looking forward to meeting you again next time!
Anonymous User
Superior Double Room
Stayed in Oct 2024
Solo travelers
24 review
5.0/5
Outstanding
Posted on Nov 8, 2024
Good location close to Chunxi Road and the subway station, and there's a route where you don't need to climb steps for those with big/heavy luggage. Hotel location is also good for Didi pick up. There's a pharmacy and supermarket right beside.
Response from Property: Thank you for your praise and recognition~ Your satisfaction is our greatest motivation! We are committed to providing a comfortable stay for every customer~ We are very happy that you praise us, and we will continue to work hard to provide every customer with considerate service~ Looking forward to meeting you again next time!
Kate Ural
Superior Double Room
Stayed in Nov 2024
Travel with friends
47 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Nice hotel! Very good location and beds. The price is friendly. Close to the subway
Mukanzu
Superior Double Room
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 12, 2024
The receptionist is very accomodating and their services are very good.
Response from Property: Thank you for your praise and recognition~ Your satisfaction is our greatest motivation! We are committed to providing a comfortable stay for every customer~ We are very happy that you praise us, and we will continue to work hard to provide every customer with considerate service~ Looking forward to meeting you again next time!
Guest User
Deluxe Room (Double bed)
Stayed in Jul 2024
Couples
3 review
1.2/5
Posted on Jul 26, 2024
Not a good hotel
Security staff sleeping at the front desk, check in workers can't speak a word of English and as soon as they find someone that can speak Chinese they won't talk to you or even look at you.
Elevator is the dirtiest and slowest I have ever seen. This building has 16 floors but only one elevator was in service. Be prepared for a 5 minute wait if you call it.
As for the room, total trash. 294¥ a night to stay in a closet. The materials in the room are of high quality but they were installed by perhaps the dumbest people on the planet. I'm pretty sure if you gave a monkey a silicone tube they could do a better job.
Room was not clean with hair everywhere also the shower was slimy and hadn't been cleaned.
The Ac didn't work right and would cycle on and off showing E2 on the control panel. This was in 32 degree weather with 100% humidity. Couldn't keep the room below 26C.
Also the meituan and eulema riders were unable to ever locate the room.
The window opened up to some old patio with water pipes that didn't even face the outside. And was dirty and had someone's laundry hanging up next to the window.
Be prepared for the worst repairs you can ever see in a hotel room.
In closing , this hotel was complete crap but the location was good and the water pressure was amazing.
Response from Property: I'm sorry to bring you a bad check-in experience! It was two or three in the morning when you checked in, and our front desk colleagues also had to rest at night, but I believe that our colleagues got up to help you check in as soon as you arrived at the store. During the check-in process, because there were Chinese guests accompanying us, we kept communicating with the Chinese guests. The elevator was a passenger elevator with damaged parts and could not be used in the past two days, so we could only take the freight elevator up and down. Our aunties cleaned the room for each guest. The air conditioner may have some problems temporarily because it is the peak season for use in summer. If there is any situation in the room, you can contact our front desk. If there is a room, we can also help you change the room. I am really sorry for the inconvenience caused to you! I hope it did not affect your mood during the journey!
YASSINE SAMMA
Superior Double Room
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 8, 2024
The hotel was close to everything and quite nice
Response from Property: 謝謝您的讚美和認可~您的滿意是我們最大的動力!我們致力於為每位顧客提供舒適的入住環境~很開心您對我們的稱讚,我們會一直努力為每位顧客提供貼心的服務~期待下次和您再次相遇!
Abdelaziz
Superior Double Room
Stayed in Oct 2024
Solo travelers
23 review
5.0/5
Outstanding
Posted on Oct 14, 2024
Great place nice clean and beautiful
Response from Property: 謝謝您的讚美和認可~您的滿意是我們最大的動力!我們致力於為每位顧客提供舒適的入住環境~很開心您對我們的稱讚,我們會一直努力為每位顧客提供貼心的服務~期待下次和您再次相遇!
Dr KAK
Superior Double Room
Stayed in Sep 2024
Family
13 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Very good hotel, i'll stay again.
Response from Property: Thank you for your praise and recognition~Your satisfaction is our greatest motivation! We are committed to providing every customer with a comfortable stay. We are very happy that you have praised us. We will always work hard to provide considerate services to every customer. We look forward to seeing you again next time!
kanakthacker
Superior Double Room
Stayed in Nov 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Nov 27, 2024
It’s an amazing hotel in the center of the city with most of the malls, pedestrian streets and the best part is the subway is hardly 10 minutes walk
Response from Property: 謝謝您的讚美和認可~您的滿意是我們最大的動力!我們致力於為每位顧客提供舒適的入住環境~很開心您對我們的稱讚,我們會一直努力為每位顧客提供貼心的服務~期待下次和您再次相遇!
Guest User
Deluxe Room (Double bed)
Stayed in May 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on May 28, 2024
Great location with affordable price.
Hotel is abit old but Overall quite satisfy and cleanliness is ok.
Response from Property: Thank you for your praise and recognition~ Your satisfaction is our greatest motivation! We are committed to providing every customer with a comfortable stay environment~ I am very happy that you praise us, and we will continue to work hard to provide every customer with considerate service~ Looking forward to meeting you again next time!
Claudia.B
Superior Double Room
Stayed in Nov 2024
Couples
7 review
5.0/5
Outstanding
Posted on Nov 29, 2024
Clean and very convenient because of the location. Staff were very kind and let us leave our luggage there after check out. Room was like the pictures.
Response from Property: 謝謝您的讚美和認可~您的滿意是我們最大的動力!我們致力於為每位顧客提供舒適的入住環境~很開心您對我們的稱讚,我們會一直努力為每位顧客提供貼心的服務~期待下次和您再次相遇!