Flavia Garden Hotel (Singapore) (Chengdu South Railway Station)

Flavia Garden Hotel (Singapore) (Chengdu South Railway Station) Reviews

Flavia Garden Hotel (Singapore) (Chengdu South Railway Station)

No.259 Tianren Road, Wuhou District, Chengdu, Sichuan, ChinaView Hotel Details
Flavia Garden Hotel (Singapore) (Chengdu South Railway Station)
Flavia Garden Hotel (Singapore) (Chengdu South Railway Station)Flavia Garden Hotel (Singapore) (Chengdu South Railway Station)Flavia Garden Hotel (Singapore) (Chengdu South Railway Station)
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Flavia Garden Hotel (Singapore) (Chengdu South Railway Station) Guest Reviews

4.7/5
Outstanding
2151 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(2151)
Positive reviews(2132)
Reviews with photos/video(553)
Easy to get around(419)
Delicious breakfast(359)
Friendly front desk staff(351)
Close to train station(150)
Convenient for shopping(150)
Convenient parking(50)
Nice toiletries(35)
Tasty coffee(19)
Negative reviews(19)
simoncvt
Discount Double Room
Stayed in Sep 2024
Couples
7 review
4.2/5
Very Good
Posted on Oct 10, 2024
The location of the hotel is about 200m from the South Railway Station Metro exit H1. After exiting walk straight ahead alongside the mall on the left till you reach a crossroad junction. The hotel is diagonally across it.The room is very clean and well mantained. The location is very good with the South Railway station serving 3 metro lines (1, 7 and 18) and a Railway line to the other areas. Metro line 18 operates to the Tianfu International Airport Terminal. The hotel staff are helpful and polite. Breakfast is good with a reasonably wide menu which changes daily. It is a good hotel to stay in.
Response from Property: Hello dear guests! Thank you very much for your support of our hotel. We always believe that good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Guest User
Executive Single Room
Stayed in Jun 2024
Solo travelers
4 review
4.2/5
Very Good
Posted on Jul 19, 2024
The Good: 1) The room was nicely renovated. Very different feeling from the lobby and lift and corrido, which are old and dated. Can overlook the public spaces since you're only living inside. 2) Shampoo, conditioner, toothbrush, toothpaste, bedroom slippers, hair dryer, all given. Nice touch of a Chinese tea set for 2 as well. But didn't have body lotion. 3) Sufficient towels and bathrobes which were not torn. 4) Service staff good! Allowed me to check in earlier than stated 2pm and I waited 20 mins for room to be ready. Also kept a lookout for a parcel and informed me when it reached. The Ok: Not too obvious from the main road. Come out Exit H1 of South Railway Station metro station, walk straight ahead about 400m to the road junction. It's diagonally opposite the road to the Capita Mall. Walking from Line 18 to hotel with luggage takes about 10 mins. Road pavement is ok for luggage wheels. The Bad: Nothing too bad. Just wish they gave a full roll of toilet paper instead of half for a 1 day stay.
Response from Property: Dear valued guest, thank you for your recognition of the hotel! Looking forward to your next visit
Guest User
Discount Twin Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Good breakfast and friendly front desk ladies. Especially xiao zhang and xiao zhu who were very helpful.
Response from Property: Dear guests: Thank you for your affirmation. In order to provide you with a more meticulous and thoughtful service experience, you will feel comfortable and convenient at home even when you are pursuing Excellence. Satisfaction has only a starting point and no end. We will look forward to your next visit with sincerity, sincerity, heart and love. I wish you a good mood every day!
Guest User
Deluxe Standard Room
Stayed in Nov 2024
Family
19 review
3.0/5
Posted on Dec 8, 2024
The location though near Chengdu railway south station is at least 30mins taxi to taiko Li. Also the towels have seen better days Breakfast is limited . Very disappointed
Response from Property: Dear valued guest, welcome to the hotel. Sorry for not providing you with a perfect experience. Thank you for your valuable suggestions to the hotel. We attach great importance to them and will gradually improve in the future. Looking forward to your next visit
Guest User
Discount Twin Room
Stayed in Apr 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on May 30, 2024
Awesome stay, convenient location, close to metro & shopping/food. There’s even family mart behind the hotel building. The room is spacious, fragrance, comfy bed, and strong shower with good toiletries. Up to my expectation, though a little worry at first on the condition when booking. Recommended.
Response from Property: 尊敬的賓客:您好!很高興能為您服務。我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,希望用我們不斷的努力贏得您下次5星滿分的好評,祝您旅途愉快,一切順利!
Guest User
Discount Twin Room
Stayed in Oct 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Dec 25, 2024
The hotel is so near the subway station, which means tourists can take the subway from the international airport in Chengdu to reach the hotel. At night the traffic around doesn't disturb sleep. Restaurants are within walking distance. What is more; even the railway station is within walking distance.
Response from Property: Distinguished guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do only brings different holiday experiences to every guest. We are really touched by your satisfaction and affirmation, and we will continue to work hard to prepare you to come back at any time.
Anonymous User
Discount Twin Room
Stayed in Mar 2024
Couples
29 review
4.5/5
Great
Posted on Apr 13, 2024
Walking distance to subway and Capitaland shopping mall. Hotel in good location and easily be found.
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! It is a pleasure to serve you. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We hope to win your 5-star praise next time with our continuous efforts. I wish you a pleasant journey and all the best!
Guest User
Discount Twin Room
Stayed in Feb 2024
Family
9 review
4.0/5
Very Good
Posted on Mar 30, 2024
Good location, 500m from exit H1.Clean and kindness staff. Hotel have washing and Dryer machine service for free on 12th floor.
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! It is a pleasure to serve you. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We hope to win your 5-star praise next time with our continuous efforts. I wish you a pleasant journey and all the best!
TOM H
Guestroom (2 beds)
Stayed in Feb 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Mar 6, 2024
Great food and breakfast… friendly and helpful. Excellent services…
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! It is a pleasure to serve you. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We hope to win your 5-star praise next time with our continuous efforts. I wish you a pleasant journey and all the best!
safkhat
Discount Double Room
Stayed in Jun 2024
Solo travelers
22 review
4.5/5
Great
Posted on Aug 10, 2024
Room was clean. Hotel very close to subway station and there is a mall nearby. Breakfast was good too.
Response from Property: Dear valued guest, thank you for your recognition of the hotel! Looking forward to your next visit
开膛手巴赫
Deluxe Single Room
Stayed in May 2024
Couples
14 review
5.0/5
Outstanding
Posted on Jun 9, 2024
Very convenient location. Clean room. Good breakfast. Just next to subway station which has direct line to airport. The hotel is under a Singapore company so the whole place has a good vibe of home for sinhaporeams
Response from Property: 尊敬的賓客:您好!謝謝您的滿分點評,您的支持與鼓勵,是我們前進的最大動力。您住的滿意,就是我們最大的心願。明日是中國的傳統佳節端午節,小雅在此祝您身體健康、幸福美滿!祝您和您的家人天天開心,一切順利!期待與您下次的美好邂逅!
Guest User
Discount Twin Room
Stayed in Apr 2024
Travel with friends
1 review
3.2/5
Posted on May 25, 2024
We stayed 4 different accommodations this trip, only this hotel provided a small fridge in room. But the receptionists’ attitude was the worst among all. Impatiently answered our questions and fully black face without any smile, nothing received despite her promise to send extra water to our room. And one of the receptionist asked us to show VISA to China, without knowing that certain countries passport holders no longer require VISA within 15 or 30 days (sound unprofessional to me).
Response from Property: 尊敬的賓客:您好!我們對於您在入住期問遇到的問題致以誠摯的歉意,千言萬語匯成一句話:“對不起,給您的入住帶來不好的感受”。酒店已責令相關部門進行調查與整改。同時我們也將努力完善其它工作細節,再次抱歉此次未能給您提供滿意的入住體驗。希望在不久的將來有機會為您奉上更好的服務!祝您生活愉快。
MHK HO
Deluxe Single Room
Stayed in Apr 2024
Solo travelers
27 review
4.0/5
Very Good
Posted on May 5, 2024
Good location, close to South Station, convenient if you are taking fast trains to/from Tifu airport or other cities. Metro lines 1 & 7 can also get you to other areas of Chengdu. Breakfast is good but the carpet in the lifts seem a bit old and dirty. Other facilities are ok and I will be happy to stay again if ever I come to Chengdu again.
Response from Property: 尊敬的賓客:您好!很高興能為您服務,非常感謝您能在百忙之中為小雅點評。感謝您的讚賞和寶貴意見,已將您反饋的意見上報給相關部門進行整改,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,希望用我們不斷的努力贏得您下次5星滿分的好評,祝您旅途愉快,一切順利!
Watcharin
Deluxe Single Room
Stayed in Feb 2024
Business travelers
36 review
4.2/5
Very Good
Posted on Mar 7, 2024
The hptel located not far from metro. There is a park just infront of hotel. The bf is ok. The room is clean.
Response from Property: Dear guest: Thank you very much for your appreciation. We hope to use our continuous efforts to win your next five-star review. Wishing you a pleasant journey!
Goma21
Business Single Room
Stayed in Sep 2024
Couples
6 review
5.0/5
Outstanding
Posted on Oct 4, 2024
Very beautiful hotel :) Excellent location
Response from Property: Hello dear guests! Thank you very much for your support of our hotel. We always believe that good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely looking forward to your visit again