João Pedro Mar
July 9, 2023
The room's window, in addition to not opening properly, was completely dirty, we couldn't even see outside, in addition to the lack of empathy from the hotel and its staff, as soon as we checked out they said we couldn't stay in the hotel or in the hotel pool. ! In their own words, “at most you can stay for half an hour” completely ridiculous, we went to Chaves to take advantage of the good weather and heat, we chose a hotel with a swimming pool as ALL allow customers to stay until the end of the day. Your arrogance earned you a 0 rating from me! I ended up leaving without even enjoying the pool! Completely horrible, I don't recommend it.
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