Relais et Chateaux la Bonne Étape

Great service and bistro, uncomfortable room Excellent service from front desk and excellent food from the bistro. The property is very cool. Unfortunately our room had some issues. One was what seemed to be a faint lingering smoke smell. They had an air freshener, perhaps to mask it, but it was too strong and we put it outside. Second, the bed was hard and very uncomfortable. Lastly, plumbing issues, the shower head was spraying all over ceiling. The AC was shut off for season, but it was still quite warm in October when we stayed, so that added to the discomfort.

Experience It was a different experience to stay such an hotel. Especially the dinner service was so nice.

We spent a night here whilst on a roadtrip driving the Route Napoléon from Grenoble to Cannes. The hotel is very conveniently located just off the main road (but without any road noise) and oozes charm and character. We had a beautiful room facing the garden. It was spacious and comfortable, and tastefully decorated. The furnishings including the bed were all very comfortable and we slept extremely well. Service was impeccable and attentive, the lady at reception was very friendly and went out of her way to make us feel welcome. Plenty of small details made this a classy experience, like the handwritten card from the owner and the sweets and tea left in the room in the evening. I had a lovely dip in the gorgeous pool and soaked up the autumn sunshine on one of the comfortable loungers. I also got a nice improvised tour of the interesting building by one of the staff. A perfect halt for anyone driving the Route Napoléon in a classic car as it offers safe off-street parking that is locked by code after 22.00. A small suggestion for improvement: the breakfast could be improved to make it better value at 27 euros per person, such as offering fresh orange juice and perhaps poached eggs. This is a detail, overall a delightful stay and thanks again to the wonderful staff and in particular the lady at reception.