Family-friendly Hotels in Chatan

Beautiful place! Staff were friendly and accommodating. First experience with a 5 star hotel and it was amazing! Situated right beside American Village and there were many places to just walk or cycle around and explore. Staff even helped with making a taxi booking since we had an early flight. Thank you Hilton for making the last lap of our Japan trip a memorable one! Oh and breakfast buffet was good! Wished that the items changed around but not complaining since the food was of top quality!

Okinawa for the first time in 13 years, beach tower for the first time in 13 years The room is large, the hot springs are very satisfied with the facilities and location such as a heated pool, but ... I was disappointed with the response at check-in. Arrived at the hotel at 16:00 after sightseeing, the lobby was full of people waiting for the reception, and I couldn't be guided at the entrance, so I searched for the staff on this side and told him that I wanted to accept it. Then, I was given a number tag saying, ”We accept it in order, so please wait with this number.” .. When 50 minutes have passed, I look for the staff again and check how long it will take, and he said, ”I can't understand the time. It takes time to confirm because there is a confirmation of the coupon.” Change the question and I ”How long are there waiting?” Staff ”Please wait .. There are 9 more groups in front of you.” I ”How long is it taking for one group?” Staff ”About 15 minutes” Me ”Does it take more than 90 minutes !?” (I don't have a calculation (; ^_^) Staff ”Yes” I'm surprised and can't speak. .. I've already waited for 50 minutes, but more than 90 minutes? ?? ?? I know I can definitely wait for more than 30 minutes If so, there may be a way to guide you in advance, or to leave your luggage first and put it in a hot spring or pool ... I was angry at this response from the first day. Also two months ago Despite his appointment, he said, ”I upgraded to a room above one for free because it will be a very popular room.” I thanked you, but when I went to the room The door is half open? I can hear people's voices from inside. I was surprised to see the cleaner 々. Isn't it an upgrade or a staff reception mistake? I was convinced. The view is not good if it is a family room. I would like to review the system at check-in and review the education of the staff.

This property not linked by Airport Limousine . One needs to take airport limousine to hotel Vessel Campana .With lighter luggae a walk 15 minutes to hotel .Option is to take a taxi 600 yen to the property . Limousine during day time took above 2 hours . Taxi costed Yen 5200.00 and less than an hour . Check in smooth ...most staff helpful except a guy Malay who wan of no help except to help you rent a car ! We were put on floor 2 despite booking sea facing room ours was facing parking lot directly and sea one could eye from corner of the eye ! Next day complaint to the lady brought prompt response and were moved to eight floor with excellent privacy and fantastic views .Thank you . So guys when booking seek higher floor booking .Rooms are excellent with kitchenette and towels can be taken fresh from reception .There is a washing amchine and dryer in the room that makes living pretty easy . There are in morning hours dry brekafast packet given of croissant and Danish with tea or coffee . Toiletries you can refurbish yourself from reception. . American village centre for restaurants bit pricey can be reached by 15-20 minues walk .Nearby are small eateries at sensible prices .Ask rception from right person that is .All in all perfect place to stay at reasonable prices ..There is no beach though it is a waterfront property . Go book it you will not regret it .

The location is very good, the room facilities are complete and clean, there are everything to buy and play around, it is very convenient to live for 6 days, in fact, the hotel has this room, that is, we live by ourselves, all aspects are very satisfied. What I hope to improve is: the first time I booked through Ctrip, I didn’t receive the confirmation email from the hotel. I didn’t know the check-in password, wifi password, parking location and other Guanjian information. After arriving at the hotel that night, I was a little twisted and I also played a few international long-distance calls. The staff arranged for the Chinese waiter to call me back. Although it was fast, if there was a confirmation email, everyone would save a lot of trouble. The second hotel name and address did not match Google Maps. Before booking, all kinds of searches were confirmed. I hope to correct and update it. The parking location and hotel logo are shown in the picture, hoping to help others.