Russ Hill Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Charlwood
Russ Hill Hotel
Renovated in 2025
Russ Hill, Nr Gatwick, Charlwood, Surrey, RH6 0EL, United Kingdom
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Amenities
Public parking
24-hour front desk
Luggage storage
Taxi booking service
Wi-Fi in public areasFree
English
No smoking in public areas
Elevator
All amenities
Property Description
Located in Horley, Russ Hill Hotel is in a rural location, within a 15-minute drive of Tilgate Park and Hawth Theatre. This hotel is 6.7 mi (10.7 km) from K2 Crawley Leisure Center and 7.9 mi (12.8 km) from Surrey Hills.
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5.8/10
Cleanliness5.8
Amenities5.8
Location5.8
Service5.8
All 84 reviews
Surroundings
Airport: London Gatwick Airport
(8.8 km)
Airport: Heathrow Airport
(56.6 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Twin Room
2 Single bed
Has window
Non-smoking
Private bathroom
TV
Satellite channels
Towels
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1
City Double Room
1 Double bed
Non-smoking
TV
Wi-Fi in room
Towels
Bedding: Blanket or quilt
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6
Double Room
1 Double bed
Non-smoking
Private bathroom
TV
Satellite channels
Towels
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6
Family Room
1 Double bed and 2 Single bed
Non-smoking
TV
Wi-Fi in room
Towels
Bedding: Blanket or quilt
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3
Single Room
1 Single bed
Has window
Non-smoking
Private bathroom
TV
Satellite channels
Towels
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1
Small Standard Double Room
1 Double bed
Private bathroom
TV
Satellite channels
Private toilet
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Guest Reviews
5.8/10
84 reviews
Verified Reviews- Cleanliness5.8
- Amenities5.8
- Location5.8
- Service5.8
Average for similar properties in Charlwood
Guest User
July 22, 2025
I’ve been here 30 mins for a 7 hour stay before an early flight and I want to leave already. As we were about to check in another guest appeared gobbing off about a tv they still wasn’t working in his room. The poor guy behind reception couldn’t have been more polite. On to dinner. I’ve just eaten a chicken burger and had to stab it 7 times as part of it was still flapping on the plate. The chips look like they’ve been microwaved 3 times over. I’m about to drive to the nearest chemist for some Imodium as I can feel the recently killed chicken working its way through my system already. Can’t wait to sleep in the dungeon of a room we’ve been given. It’s a good job we’re only here for another 5 hours!! Never again.
malachi4
July 2, 2025
The first room we were allocated was damp and smelt mouldy with no opening windows. The size of the room was pitiful for two grown adults. After complaining we were offered a very slightly bigger room but there was no evidence of mould and there was a window. On our return from abroad we agreed to accept a disabled room and this was way bigger and better than the last two. Staff were very unhelpful and watched as my elderly friend struggled with her suitcase. We had to ask for help. The 20 pound shuttle is not correct as both taxis added an extra 50p claiming it was to park outside the airport. The breakfast was so poor we did not bother to go the second day. Everything tasted cheap and of low quality. I was asked a couple of times my room number to ensure I had a right to be there which came across as insulting. The parking is definitely at your own risk and some places are risky to park. I was worried as to whether I would come back and find a dent in my car. Not a great experience. I must say as a plus Hazen a receptionist was very polite and helpful over the phone and the black male receptionist was very professional.
Guest User
July 16, 2025
Stayed 1 night whilst visiting friends. Room was a small double, NO window just a skylight. No aircon, just a fan. The day time temperature was 32⁰. Sleeping was impossible! The barh was narrow and impossible to shower in as the light weight curtain kept sticking to me. Breakfast was passable but cold!
Guest User
July 4, 2025
1st room we were given on ground floor the handle fell off the door as we tried to enter. Then given another room on 2nd floor. No lifts and we had heavy luggage. It was very hot and there was no air con, just fans. Do not bother with the evening carvery! Worse we have ever had. Food was cold, low quality and just awful.
Guest User
June 30, 2025
We stayed at this hotel for 1 night following a visit to Nyman’s. Very good value budget hotel . Clean with friendly staff. From the outside (side view) it needed a but of tlc & inside the reception was traditional dark wood . However the corridors & room was decorated in light colours. Very comfortable Bar & dining room . Our room was pleasant , very clean, with tea & coffee making facilities. Plenty of plug sockets, two of which had USBA sockets. The bed was comfortable for me , but husband thought a little firm. Lovely crisp cotton sheets. Bathroom was clean , nice soft white towels . Soap & shower gel provided. Every member of staff we spoke to was really helpful and friendly.
Guest User
June 13, 2025
Good budget hotel ignore the comments from people who complain. You get what you pay for good clean accommodation what more does one expect for the price. Tea coffee nice bed TV excellent. Easy to park no hassle whatsoever sever and cheap taxi to and from
Guest User
June 10, 2025
Stayed as a family the night before a very early flight. Although the hotel is run down, we were pleasantly surprised by the cleanliness of the room however the double bed bed was hard, and the bunk beds creeked on every small movement and the rooms very warm. On top of this, we were woken twice in the night by the fire alarm going off, and then a large group of loud resident contractors congregated outside our window for what seemed like hours smoking on return from their night out. All in all, not a pleasant stay, but you get what you pay for!
Guest User
June 10, 2025
Myself, my partner and our 7 month old stayed here the night before our flight at the start of this month. For what we needed it for , it was ok. Check in was easy, car parking was fine, close to airport, easy to get a taxi in the morning and way back. The actual hotel itself is pretty run down, the fire alarm went off various times during the night, we asked for a baby’s cot and they did have one available but was completely unsafe to use as the metal bars were all sticking out and it had no base whatsoever. So bring a travel cot with you if you need one!! I would definitely recommend this hotel if your if your on a budget and looking for somewhere to stay before your flight. Just don’t let your baby near the travel cots.
Guest User
June 3, 2025
Check in and out was easy! Slightly gives off shining vibes but no issues! Room was clean, food areas were popular, staff were friendly! Parking was with an attendant and done with ease! No problem! However the bed was not to our taste as it was quite hard which we didn’t find comfy. We paid about £60 to stay here for 1 night and this also included leaving our car there for 2 weeks! It was very popular with this and I would definitely recommend! Only thing I would recommend you do not do is… park under a tree!!
Services & Amenities
Most Popular Amenities
Public parking
Additional charge
24-hour front desk
Luggage storage
Taxi booking service
Wi-Fi in public areas
Free
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available On-site parking. Reservation not possible
Public parking
Additional charge
Transportation
Taxi booking service
Front Desk Services
24-hour front desk
Luggage storage
Languages Spoken
English
Public Areas
No smoking in public areas
Elevator
Garden
Smoking area
Water purifier
Facilities for Children
Children's meals available
Business Services
Postal service
Multimedia display system
Accessibility
Accessible rooms available
Safety & Security
Smoke detector
CCTV in public areas
Fire extinguisher
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 00:00–10:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Renovated: 2025
- Number of Rooms: 190
Located in Horley, Russ Hill Hotel is in a rural location, within a 15-minute drive of Tilgate Park and Hawth Theatre. This hotel is 6.7 mi (10.7 km) from K2 Crawley Leisure Center and 7.9 mi (12.8 km) from Surrey Hills.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a fireplace in the lobby.
Stop by the hotel's restaurant, Ruspers Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 190 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided once per stay.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a fireplace in the lobby.
Stop by the hotel's restaurant, Ruspers Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 190 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided once per stay.
Frequently Asked Questions
What is the cancellation policy for Russ Hill Hotel?
The cancellation policy for Russ Hill Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Russ Hill Hotel?
What are the check-in and check-out times at Russ Hill Hotel?
Standard check-in time at Russ Hill Hotel is 15:00-23:30 and check-out time is 10:00.What are the check-in and check-out times at Russ Hill Hotel?
Does Russ Hill Hotel provide breakfast?
Yes, Breakfast is offered at Russ Hill Hotel. Breakfast option(s): Western. Does Russ Hill Hotel provide breakfast?
Can I bring my pet inside the Russ Hill Hotel?
As much as we love pets, unfortunately, we are unable to accommodate them in Russ Hill Hotel.Can I bring my pet inside the Russ Hill Hotel?
How far is the Russ Hill Hotel from the closest airport?
The closest airport is London Gatwick Airport, and it is about 12 mins from hotel by car (8.8 km).How far is the Russ Hill Hotel from the closest airport?
About This Property
| Nearest Airport | Gatwick Airport |
|---|---|
| Distance to Airport | 12.01KM |
| Nearest Train Station | Gatwick Airport Railway Station |
| Distance to Train Station | 7.75KM |
| Average Price From | PHP6699 |
| Hotel Star Rating | 3 |