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Latest Reviews for Charlotte Hotels

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Canopy by Hilton Charlotte SouthPark
4.3/5101 Reviews
SouthPark
***Don’t book here for important events!!*** I came to this hotel for a wedding on Saturday June 1st. The wedding hosts had reserved a set amount of rooms with a discount rate when I booked a king room on April 10th. I had called on Friday May 31st to see if I could check in early, and I was instructed not quite and to try again the next day when I arrive from my flight and they might have a room ready when I arrive. I arrived at 11ish, I call and was told they updated my reservation but no room ready yet. I get there at 12 and I check again, no room ready yet. They said most likely a room won’t be available until normal check in time at 4pm. All this I could understand bc I was requesting to check in early. At 4pm, I tried to check in and was told that they oversold rooms and they did not have a room for me and had no idea when they would have a room. The wedding was at 6pm and I needed to leave at 5pm to make it on time. Crazy!! I was offered the transfer room in the lobby to change and get ready for the wedding but it was still extremely uncomfortable and I was even late for the wedding because someone else was using the room before me!! Fast forward to after the wedding, I get back to the hotel by around 11:30pm. Still no room!!! I was told the assistant manager was cleaning the room as all the housing staff had left for the day. There was even another gentleman in front of me who said he was waiting for 2 hrs for his room and also was told the assistant gm was cleaning his room too. He also told me the hotel overbooked by 11 rooms(which I can’t verify but I certainly believe). I proceed to wait another hour(!!) for my room to be cleaner. At this point it’s around 12:30AM, I’m extremely tired and cranky. Michelle the AGM comes down and informs me my room is ready, which the only positive thing about this horribleeeee experience was Michelle as I could tell she was frazzled with the mess that was left for her and from cleaning rooms, but she was still nice and understanding when I talked to her. And I guess the king bedrooms were all out as I was given a room with two queens just for myself. I definitely will not be staying at this hotel in Charlotte again, nor will I want to stay at any other Hilton Canopy since this seems to be an issue with the reservation system more than anything. Stay away if you have an important event planned for your stay!!
DoubleTree Suites by Hilton Hotel Charlotte-Southpark
4.2/5104 Reviews
SouthPark
We traveled to Charlotte for my 17 yr old daughter birthday. The hotel is next door to Southgate Mall. There's plenty of fine dining within walking distance of the hotel & the hotel has a nice restaurant in it as well. Room was spacious & clean. We also enjoyed time at the pool. I would book again for sure.
Hilton Charlotte Executive Park
3.7/5101 Reviews
Executive Park
The room is nice and hotel is spacious - really fits well with the Hilton brand. Though the hotel is nice what really makes this place special is the staff. Charles (GM) woke up to personally assist me and Adarian (AS) stayed late, was so patient and positive !! You can tell they are a team at Doubletree!! I wish more hotels were like this!
Doubletree by Hilton Charlotte Uptown
4/532 Reviews
Downtown Charlotte
There must’ve been some reason I chose this hotel after reading all kinds of reviews, and it must’ve been the price because it needs to be refurbished! The chair and ottoman should be given away for free because of all the rips ! If they took that out, the room would be better. The toilet is partway under the bathroom ledge for the sink. So that is very strange! Our TV remote was not functional at all, and our safe was in operable! I had to take all my jewelry and cash with me every time we left the room! On the upside, The cookie was great and the staff was super kind! There’s not a real easy way to get your luggage from your car to the room unless you park by the main entrance and unload. We had asked the clerk to fix the two issues while we were gone all day. When we got home at 4:30, nothing had been done . This hotel does not measure up to the hotel chain I have stayed at in the past! I really did appreciate the peloton in the gym! Paper napkins instead of towels were provided though. I did have a great night sleep, and I really liked the bedding! Pillows were nice and fluffy and there were four on my double beds just for me! Hubby slept great to in the next bed.
Hilton Charlotte Uptown
4.4/5100 Reviews
Downtown Charlotte
We absolutely LOVE this hotel!! The views are unbeatable, the location couldn’t be better, staff is kind, the list goes on. We checked in really late (honestly 4am Wednesday when we were supposed to be there the night before, but no one seemed annoyed and the staff was WONDERFUL.) I couldn’t recommend this hotel enough. I included a picture from the bed of the sunrise!!
DoubleTree by Hilton Charlotte City Center
4.2/5119 Reviews
Downtown Charlotte
First off, it was completely not listed with IHG as being under construction. The lobby is closed, and there is no common area in the lobby, minus the restaurant, which does not open until 5pm. Front desk and staff are extremely kind. That’s the whole reason for the 2 stars. In terms of room - I’m currently sitting here trying to find us a different hotel to move to. First off, we have Platinum Elite status with IHG. I completely understand upgrades are subject to availability, and the hotel is busy this weekend. However, I would have expected to be put into a room that wouldn’t typically go to a Priceline customer. Our view is all of the mechanical roof. But, I have a hard time complaining too much about it, as the windows are so dirty, you can barely see the air ducts and other roof equipment. Out of the faucet, room temperature is the only option. Cold and hot don’t work. I needed a little warm water, so used the Keurig to heat some up and - 🤢. Just gross and dirty. The floor and beds appear clean, but overall, the room is drab and disappointing. Given how filthy some parts are though, we certainly won’t be going barefoot here. Had stayed here years ago for a wedding and it was fine. If I’d known it was being renovated, I would have certainly picked somewhere else. My suggestion - pick a different hotel for your visit to Charlotte! We’re flying down for 3 more games this season, and will definitely be staying elsewhere!

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Highest PricePHP 184,541
Lowest PricePHP 5,799
Number of Reviews2,250
Number of Hotels94
Average Price (Weekdays)PHP 19,294
Average Price (Weekends)PHP 21,185