SpringHill Suites Charlotte City Center
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1 night
1 room, 2 adults, 0 children
All properties in Charlotte
SpringHill Suites Charlotte City Center
311 E 5th St, Charlotte, North Carolina, 28202, United States
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Amenities
Parking
Gym
24-hour front desk
Luggage storageFree
Wake-up call
Wi-Fi in public areasFree
Conference room
Multi-function room
All amenities
Property Description
Located in the heart of Uptown Charlotte, NC, our all suite property is ideal for your next stay in the Queen City. Our convenient location and spacious suites combine to offer both business and leisure travelers all they need for a comfortable stay. All of our suites are equipped with mini-refrigerators, microwaves, coffee makers, and pull out trundle beds. Complimentary breakfast is served daily and complimentary wi-fi internet access is available to all guests. You will be staying in the middle of the action, within walking distance to most of Charlotte's major attractions and the LYNX Blue Line 7th Street stop that can take you north to NoDa and UNCC or south to South End and some of the city's most popular breweries. Sample a selection of North Carolina craft beers or enjoy a cocktail and appetizer at the 3 Eleven Bar in our lobby. No matter the reason for your visit, we look forward to welcoming you.
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9.0/10
Cleanliness9.0
Amenities9.0
Location9.0
Service9.0
All 100 reviews
Surroundings
Airport: Charlotte Douglas International Airport
(15.7 km)
Airport: Concord-Padgett Regional Airport
(27.9 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

7
Two Queen Studio
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

5
Studio Suite, 1 King Bed (Mobility Accessible, Roll-in Shower)
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

4
Studio Suite, 2 Queen Beds (Hearing Accessible)
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

7
King Studio Suite-Hearing Accessible
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

5
Mobility/Hearing Accessible Studio Suite King Roll-in Shower
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

5
King Studio With Roll-in Shower-Mobility Accessible
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

5
Studio With 1 King Bed And Roll-in Shower-Mobility And Hearing Accessible
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

9
King Studio
1 King bed
Has window
Non-smoking
Hot water (24 hours)
Visual alarm device
Check Availability

9
Extended Suite
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
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Guest Reviews
9.0/10
Great
100 reviews

- Cleanliness9.0
- Amenities9.0
- Location9.0
- Service9.0
Average for similar properties in Charlotte

AI Summary
Convenient location near downtown, ballparks, and music venues. Ideal for attendees of events. Guests praise the consistently clean rooms and professional staff.

Guest User
August 1, 2025

David and Josh for valet parking were absolutely excellent. David was on point in every way. He was courteous, kind and provided quick and tmely responses. He didnt make us wait at all. He and Josh were very responsive to our needs and gave some great advise as well. Excellent service in every way

Guest User
July 17, 2025

David the Valet Gentlemen was wonderful. He was courteous, informative, always smiled and a pleasure to talk with. I watched how all hotel guess talked with such a friendly guy.

Guest User
June 30, 2025

As a Titanium member, I’m naturally drawn to Le Meridien, Sheraton, Marriott, and other Premium category hotels. While there are several in the area, many were weighed down by poor reviews. Having experienced my fair share of disappointing stays, I was determined to find something better and that search led me here. I must say, I’m extremely impressed. The hotel is exceptionally clean, the staff is clearly well-trained, and my room was massive. I have absolutely no complaints about the quality of the stay. I was in town for a soccer game, and this location proved to be perfect just a 20-minute walk to the stadium. The arena is literally across the street, making this a top pick for anyone attending an event nearby. Being in the city center also means you're surrounded by endless lunch and dining options. Of course, city center locations come with tradeoffs. The hotel sits right next to the rail, so expect to hear the bells ringing throughout the day. I also caught some yelling from my room. Still, this place is a hidden gem in the area. If you're visiting Charlotte for a sports event, this hotel is a no brainer. City sounds are just part of the atmosphere, and in my experience, the positives far outweigh any minor inconveniences. I’ll definitely be back if my travels bring me to Charlotte again.

Guest User
June 16, 2025

Tadessa is the BEST.. great service and personality. Anything you need just find her. 5 starts. Location is great. Enjoy your stay!

Guest User
June 16, 2025

Tadessa was such a wonderful person and gave us the care we needed. Such a personable and outgoing woman. I will definitely be back to the Marriott!

Guest User
June 16, 2025

Tadessa made my experience much more convenient. She was very helpful and she made sure I was satisfied with my service.

Guest User
June 10, 2025

Everyone was helpful. Even Tadessa took time to show my wife the many amenities. We were in town for a sleep study and the staff was very friendly and helpful. We will definitely consider coming back to stay here again in the future. We have always had a great time staying at Springhill Suites.

Guest User
June 10, 2025

Great bed! Not too soft, not too hard. Clean room. The very nicest staff. Tadessa was so friendly and even at 6 am more than happy to go get our car for us. Everyone we dealt with was courteous and willing to help. We will be back the next time we need to come to Charlotte.
Services & Amenities
Most Popular Amenities
Parking
Additional charge
Gym
24-hour front desk
Luggage storage
Free
Wake-up call
Wi-Fi in public areas
Free
Conference room
Multi-function room
Business center
Fax/copying service
Additional charge

Gym

Conference room

Multi-function room
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Additional charge
Valet parking
Additional charge
Front Desk Services
24-hour front desk
Express check-in and check-out
Safe at front desk
Luggage storage
Free
Wake-up call
Languages Spoken
English
Food & Drink
Alcohol-free rooms (on request)
Lobby bar
Health & Wellness
Gym
Public Areas
No smoking in public areas
Water purifier
Elevator
Vending machines
Cleaning Services
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Business Services
Multi-function room
Conference room
Fax/copying service
Additional charge
Business center
Accessibility
Assistive listening devices
Stair-free main entrance
Safety & Security
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: 15:00–03:00 the next day
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeWestern
StyleBuffet
Age | Fee |
---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$100.00 (approx. PHP 5,817.47) is charged.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the Hotel
Property Description
- Opened: 2017
- Number of Rooms: 195
Located in the heart of Uptown Charlotte, NC, our all suite property is ideal for your next stay in the Queen City. Our convenient location and spacious suites combine to offer both business and leisure travelers all they need for a comfortable stay. All of our suites are equipped with mini-refrigerators, microwaves, coffee makers, and pull out trundle beds. Complimentary breakfast is served daily and complimentary wi-fi internet access is available to all guests. You will be staying in the middle of the action, within walking distance to most of Charlotte's major attractions and the LYNX Blue Line 7th Street stop that can take you north to NoDa and UNCC or south to South End and some of the city's most popular breweries. Sample a selection of North Carolina craft beers or enjoy a cocktail and appetizer at the 3 Eleven Bar in our lobby. No matter the reason for your visit, we look forward to welcoming you.
Frequently Asked Questions
What is the cancellation policy for SpringHill Suites Charlotte City Center?
The cancellation policy for SpringHill Suites Charlotte City Center varies depending on the type of room and booking conditions.What is the cancellation policy for SpringHill Suites Charlotte City Center?
What are the check-in and check-out times at SpringHill Suites Charlotte City Center?
Standard check-in time at SpringHill Suites Charlotte City Center is 15:00-03:00 and check-out time is 11:00.What are the check-in and check-out times at SpringHill Suites Charlotte City Center?
Does SpringHill Suites Charlotte City Center provide breakfast?
Yes, Breakfast is offered at SpringHill Suites Charlotte City Center. Breakfast option(s): Western. Does SpringHill Suites Charlotte City Center provide breakfast?
Can I bring my pet inside the SpringHill Suites Charlotte City Center?
As much as we love pets, unfortunately, we are unable to accommodate them in SpringHill Suites Charlotte City Center.Can I bring my pet inside the SpringHill Suites Charlotte City Center?
How far is the SpringHill Suites Charlotte City Center from the closest airport?
The closest airport is Charlotte Douglas International Airport, and it is about 22 mins from hotel by car (15.7 km).How far is the SpringHill Suites Charlotte City Center from the closest airport?
About This Property
Nearest Airport | Charlotte Douglas International Airport |
---|---|
Distance to Airport | 15.68KM |
Nearest Train Station | CTC Station |
Distance to Train Station | 0.23KM |
Average Price From | PHP13971 |
Hotel Star Rating | 2 |