Aloft Charlotte City Center

Average hotel. It was clean and comfortable. The location within walking distance to Bank of America stadium was the selling point. The desk staff had the extras I needed at check in. Pleasantly surprised. I don’t think there are any ice machines but the bartender was happy to help.

I would not recommend this hotel to anyone! My first room had a soiled mattress. I noticed this because the sheet was not pulled tight over the mattress. I immediately went down to the front desk. The front desk person and the head of housekeeping came to the room to look. They certainly did not seem mortified...I was! I wanted to change hotels but the PGA Championship was in town as well as a Shakira concert. They changed my room. The second room was barely acceptable. The carpet by the bathroom was pulled up, the ac was musty and loud, the wallpaper was peeling off, the windows were filthy, the elevator to the rooms was very dirty, and last but not least the elevator in the lobby to go to the bottom floor was dented. The staff was nice but I am now wondering if this front is to cover up the deplorable conditions for this Marriott property. I would be embarrassed to work there. After reading all the reviews I am surprised the Marriott brand accepts this property as one of theirs. I wish I had taken pictures!!! AND I sure hope that the mattress was thrown away. You are taking a chance if you stay there.

Great time. Will be back soon. Ty guys

Good

Location of the hotel was great. Water pressure in the shower kept acting funny. Hotel was ok for quick cheap get away. I wasn't a fan of the paying to park. Don't think I would stay again.

This property is in desperate need of a full remodel. The property wasn't dirty, but you could tell that it was very old and needs to be replaced. The bathrooms need to be fully gutted and redone.