Trellis West Charlotte
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Charlotte

Trellis West Charlotte

2770 Yorkmont Rd, Charlotte, North Carolina, United States
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With a stay at Trellis West Charlotte, you'll be all set to unwind after a day of travel.Show More
We Price Match
hotel overview picture
Amenities
Parking
Front desk (limited hours)
English
All Amenities
Property Description
With a stay at Trellis West Charlotte, you'll be all set to unwind after a day of travel.
Show More
4.1/5
Very Good
Cleanliness4.1
Amenities4.1
Location4.1
Service4.1
All 20 Reviews
Surroundings
Airport: Charlotte Douglas International Airport
(5.1 km)
Airport: Concord-Padgett Regional Airport
(36.1 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Two-Bedroom Suite with One King Bed and Two Double Beds - Non-Smoking
5

Two-Bedroom Suite with One King Bed and Two Double Beds - Non-Smoking

2 Double bed and 1 King bed and 1 Sofa bed
Non-smoking
Room Details
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One-Bedroom King Suite - Non-Smoking
6

One-Bedroom King Suite - Non-Smoking

1 King bed and 1 Sofa bed
Non-smoking
Room Details
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2DOUBLE MOBILITY/HEARING ACCESS TUB STE NSMK
3

2DOUBLE MOBILITY/HEARING ACCESS TUB STE NSMK

2 Double bed
Non-smoking
Room Details
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1KG/2DBL MOBILITY ACCESS TUB 2BDRM SUITE NSMK

1KG/2DBL MOBILITY ACCESS TUB 2BDRM SUITE NSMK

Bedroom 1:1 King bed ● Bedroom 2:2 Double bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Room Details
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Double Room with Two Double Beds - Disability Access Hearing Accessible - Non-Smoking

Double Room with Two Double Beds - Disability Access Hearing Accessible - Non-Smoking

2 Double bed
Non-smoking
Room Details
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Mobility hearing Access King Suite With Roll in Shower
4

Mobility hearing Access King Suite With Roll in Shower

1 King bed
Has window
Non-smoking
Room Details
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One-Bedroom Double Suite - Non-Smoking
4

One-Bedroom Double Suite - Non-Smoking

1 Sofa bed and 2 Double bed
Non-smoking
Room Details
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King Studio Suite with Small Shower
3

King Studio Suite with Small Shower

1 King bed
Has window
Non-smoking
Room Details
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King Suite - Disability Access/Non-Smoking
1

King Suite - Disability Access/Non-Smoking

1 King bed
Non-smoking
Room Details
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1KG/2DBL MOBILITY/HEARING ACCESS TUB STE NSMK

1KG/2DBL MOBILITY/HEARING ACCESS TUB STE NSMK

Bedroom 1:1 King bed ● Bedroom 2:2 Double bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Room Details
Check Availability
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Guest Reviews

4.1/5
Very Good
20 reviews
Verified Reviews
  • Cleanliness4.1
  • Amenities4.1
  • Location4.1
  • Service4.1
Average for similar properties in Charlotte
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 27, 2023
Don’t let the nice pictures on the website fool you. This place is an absolute dump. Unless you don’t mind staying somewhere utterly filthy and so loud that you can get no rest whatsoever, don’t stay here! Someone used a knife and just stuck it back in the drawer without washing it. The towels were stained and had someone else’s hair in them. It looked like the floors hadn’t been cleaned in years. There were suspicious stains on the wall. Loud music was booming until past midnight. We paid for four nights but we left after one to find somewhere that was actually clean and quiet.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
If you need to stay anywhere and I mean ANYWHERE in the Charlotte NC area and need to be close to the airport stay anywhere but this dump!!! If there’s a cardboard shelter available I’d highly recommend that over this place. Worst, I mean WORST customer service ever and if your a HH member that means absolutely nothing at all to them what so ever. I’m making sure myself and my colleagues not only don’t stay here but any Hilton branded hotel ever, seriously they have the worst service ever!!!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
Flying back from out of country was hectic and stressful with a two year old. As soon as we got into Chea’s shuttle of fun all of that washed away. It truly felt like coming home with Chea at the wheel. She has great suggestions and wonderfully relaxing music. YOU ARE AMAZING CHEA! The front desk was so kind as well. The room was great for us to recover in, with fantastic showers and a homey feeling to help our toddler unwind in. Thank you Homewood suites!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
The carpet everywhere we walked in the hotel and the furniture in our suite was filthy. The elevators worked for us but signs were posted about trouble they were experiencing with them. Grounds around the hotel we filled with trash. Not at all what I have come to expect from a Homewood Suites.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
My family and I really enjoyed our stay here at Homewood Suites Charlotte Airport! The hotel was very well maintained! The rooms were beautifully prepared and superbly cleaned! The worlds most friendly staff works here! They were very helpful and attentive to ours needs. Thank you all so much for your hospitality! We will definitely be back!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
Dirty Dirty Dirty, do yourself a favor go elsewhere! From Hilton Member & Owner this is despicable! Would not bring us towels, had to go get, no Soap in Shower, Rugs dirty and Breakfast was sparse. Do yourself a FAVOR go elsewhere and this is from a Hilton Employee so you know it was BAD. We should be refunded.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
Nice pool, Free airport shuttle Breakfast ingredients can be healthier and better quality. Coffee Brand can be better. Housekeeping can use more training to ensure clean rooms are received by guest. All rooms main doors slam shut so hard making loud noise, slowdown mechanism can be used to shock absorb the Big bang. The gym is very smal, one person at a time, no cable pull stand, not all body parts can be exercised. C U Around.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
Excellent stay for our family! Friendly staff. We stayed here the night before our flight. They offer 24 hour shuttle to the airport. They also offer parking while you are gone instead of using airport parking. We will definitely stay here again!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
Handicapped rooms are physically at the furthest point from the elevators, with stairs(!) the closest access. Bathroom floor is a smooth marble death trap when wet. Tried to put towels down to cut down on slickness, but bathroom contains towels for one. So then i had to get more from front desk at other end of building. Only thing ADA accessible is the bathtub. Toilet is too low Thanks for putting a sour note on the end of my vacation, Hilton.

Services & Amenities

More Amenities
Parking
Front Desk Services
Languages Spoken

Property Policies

Check-in and Check-out Times
Check-in: 13:00–20:00
Check-out: Before 12:00

Front desk hours: [Mon-Fri]08:00–20:00, [Sat]09:00–15:00

The property will provide check-in details after booking

If you will arrive outside of check-in hours, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.

Pets
Pets are allowed on requestAdditional charge
Fee: US$150.00 (approx. PHP 8,692.33) per pet per stay

Service Animals
Service animals are allowed on request

Paying at the Hotel

Property Description

  • Number of Rooms: 103
With a stay at Trellis West Charlotte, you'll be all set to unwind after a day of travel.

Smoking is prohibited in all rooms. Enjoy the convenience of having your own kitchen as well as a refrigerator.

The fitness room provides a place for guests to work out.

You'll find a restaurant at the property with a variety of dining options available.

At this hotel, you'll also find facilities including a barbecue and children's playground. For extra convenience, luggage storage and laundry service (on-site) are available at the property as well.

Parking is available at the property.

Frequently Asked Questions

What is the cancellation policy for Trellis West Charlotte?

The cancellation policy for Trellis West Charlotte varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Trellis West Charlotte?

Standard check-in time at Trellis West Charlotte is 13:00-20:00 and check-out time is 12:00.

Can I bring my pet inside the Trellis West Charlotte?

Pets are allowed on request at Trellis West Charlotte. Charges may be applicable.

How far is the Trellis West Charlotte from the closest airport?

The closest airport is Charlotte Douglas International Airport, and it is about 7 mins from hotel by car (5.1 km).

About This Property

Nearest AirportConcord-Padgett Regional Airport
Distance to Airport36.14KM
Nearest Train StationTyvola Station
Distance to Train Station6.9KM
Hotel Star Rating3