Hyatt House Charleston Historic District

Aneisha is soooo friendly, helpful and thoughtful. Her smile makes everything fun. Andrew, our valet was super helpful, recommended annexing places that we loved and had such an amazing attitude

Traveled to Charleston to celebrate an Anniversary in July with my husband. Emailed the hotel a "request" for a higher floor with nice view. Ms. Rashica got back to me with a complimentary upgrade to a city view for our Anniversary and thanked me for being a Discoverist with Hyatt. Weeks later we decided to extend our stay. She made it so easy and referenced our reservations guaranteeing we would not have to change rooms. When we checked in there was a nice bottle of wine waiting for us and a sunny, corner room on the 8th floor. The room was comfy, and large with convenient amenities. A/C worked well and they had nice blackout shades. Bed was comfy too! There is no safe in the room, however the hotel is undergoing renovations soon, and will be getting them from what I was told. Included, hot breakfast in the morning was convenient and plentiful. The staff was great! Ms. Sheena from Kingston was a doll! Darnell was always helpful. Ms. Asheinna (spelling ?) was so sweet and made sure our needs were taken care of at the front desk. The hotel is in a great location in the Upper King St. area. It felt safe to walk around at night and easy to get to everything. There are a ton of great restaurants! It is about a 30 min. walk to the French Quarter which is great. Temps were just too hot while we were there to make the most out of walking however. We took rickshaws to the French Quarter for $10.00 per person / 10 min. rides. They were so relaxing and convenient. There was also a Carta bus(#211) just a block from the hotel that you could take to the historic district for no cost, but we didn't try it. Uber/Lyft were available and convenient for under $15.00 o/w usually. We would definitely return. They Hyatt House felt like a home away from home with the longer stay we had. The extra space and the kitchen were definitely appreciated ..Highly recommend :)

We used the valet service while there for 5 days. Caleb and Ty were great! They took very good care of our car and were so polite! We always had our car in a matter of minutes! What a nice service there!

We really enjoyed our stay at Hyatt House, Charleston. The 1 BR suite gave our family the perfect sleeping arrangements for my husband and myself (in the bedroom) and our adult daughter (in the living room).

Good location and nice amenities. They have a parking garage but cars tend to fill up the entrance to the hotel. Breakfast fairly standard free breakfast food - processed eggs not fresh made. Rooms are nice with the kitchen setup. Unlike Residence Inn, the Hyatt House has ice machines located on odd numbered floors. Beds were reasonably comfortable and HVAC system worked well.

The pet smell and pet fur in the room completely ruined my experience. I stayed at Hyatt House to attend a business meeting in the area and my clothes were ruined by the pet fur on the furniture and pet smell from previous guests in the room. Since I was here for business, I did not have time to submit a complaint as I needed to work. Although, complaining would’ve done little to resolve my issue since my clothes were already ruined. This is a standard, no frills hotel that is conveniently located. However, I would not recommend staying here as the hotel rooms are not cleaned to remove pet smell and pet fur between guests.