Hyatt House Charleston/Mount Pleasant

The Hyatt House has always been a consistently great place to stay. I love the location as it's not too far from downtown Charleston and it's also not too far from the beach. There are multiple food options around the area and there are several grocery stores in the vicinity which makes it a great location. The hotel is always very nice as well and the rooms are clean. The hotel staff including front desk and cleaning teams are very friendly and helpful. I always look to stay here as my first choice when visiting the Charleston area.

Excellent hotel and accommodations. Room was well equipped, comfortable and spacious. Only knock I would share is the complimentary breakfast was disappointing.

The hotel is clean and centrally located to many things to do. Check in was a breeze. Checkout was a bit more challenging. I had an extra $70 charge and the clerk (Brandon), didn't care to explain it or attempt to ensure its accuracy.

If you want ac, you're in the wrong place. After two hours of waiting, we changed rooms but to no avail. It was just as bad as the original. It was 75 degrees outside and never below 73 in the rooms.

This hotel was absolutely lovely and super clean. We were extremely pleased with our stay. Our room was very spacious. The only minor issues were inconsistent wifi, non-functional Chromecast, and non-functional mobile key. We would definitely stay here again.

It's an ok hotel; they offer a decent breakfast. Sylvia was at the front desk helping me with the situation of my room because I found it odd, they had a full-size refrigerator in the living room area and when I inquired about it, they offered me another room with the refrigerator in the kitchen (where it belongs) for an additional charge. I showed them the picture from their website showing the suite I reserved and was told all suites had refrigerators in the living room area. The rooms are very different from the pictures shown on their website. There was no Chromecast to stream, only their very BASIC cable, which was very disappointing. Every front desk person I spoke to regarding the streaming issue wasn't aware of it. This was not my first time staying at this hotel, but after this last experience I'm not sure I will be back on my next trip to Charleston.