The Dunlin, Auberge Resorts Collection

Wonderful and professional staff! Each person excelled in their work and was attentive to our stay. They made us feel welcomed and appreciated. The property is beautifully decorated and thoughtfully curated. We have already highly recommended The Dunlin to several friends. We made wonderful and unexpected memories during our trip and stay there. Our youngest daughter loved Camp Dunby and the staff. What a clever and perfect mascot (the cutest rattan puppy)! Meals were thoughtfully prepared and carefully presented. We loved the nightly 'smores option, turn down services, food, drinks, views, daily activities, and bike rides. The farms were also unique and a lot of fun and learning. The staff on the farms are experts and take great pride in their work. The playground was so well done! Our daughter thoroughly enjoyed the zip line and playground equipment. It's all in the details and the Dunlin has details down. We also appreciate the complimentary car service on the one night we went to dinner. There is little need to leave the property but it was a great option if you like!

The hotel was beautiful! They needed more staff. When I checked in there was a long wait to get checked in. They had two desk to check guest in. When we called for room service no one answered the phone. I waited 20 mins then tried again still no answer. Finally I got connected to the front desk. The hotel is beautiful. However they definitely need more staffing to accommodate the size of the facility.

Missing the mark Pros: Rooms and grounds are beautiful, new and spacious. You truly feel like you’ve been transported when you arrive. The screened in porches are a very nice touch. Beds are very comfortable. The service by the pool was quick and they were very attentive. Spa staff also very friendly. Cons: For an Auberge and for the type of experience you expect from this caliber of property - they are seriously missing the mark. Linettes: The service was subpar. I’m not sure if it was the waiters experience but both attentiveness and brevity were unacceptable for the money you are paying to dine. The options are extremely limited for a property that is so isolated and the food was not very good. Things we did enjoy were the bread and crab dip. Everything else was not worth the price. Filet was dry and the broccoli was room temperature when it arrived. Service: when checking out we called the front desk several times on both the hotel landline and cell - no one picked up. We wanted help with our bags since our room was the last building and third floor (no elevator). I texted the concierge - they responded after 10 minutes and no one showed up. After 30 minutes we finally got thru to someone to send a bellman. Not being able to get in touch with staff is a HUGE flaw for this type of resort and did not leave a great last impression. I am trying to fair balance my review but the cons are big ones especially when experiencing high end properties around the world.

If you’re looking for the most gorgeous boutique hotel in the Charleston area, this is IT! Situated right on the river and oriented to enjoy the gorgeous natural landscape, this hotel is just beyond lovely. The decor is both cozy and elegant and with such an incredible attention to detail, it feels like you’re staying at the home of your most sophisticated southern friend’s vacation home. The staff is OUTSTANDING- anticipating your needs, offering bottles of water, hustling to get your car, and stopping to suggest a great restaurant and have a chat. The restaurant on property, Linettes, is also superb - the food is inventive and delicious and the wait staff is top notch. The Willett Room has the best lattes and scones and wonderful, creative cocktails- ask for Darrel, who will take fine care of you and suggest the perfect signature cocktail to suit your fancy. We never wanted to leave and will certainly be back as soon as possible!

The property is spectacular! Friendly staff and service is 10 plus. Tje rooms are spacious and beautifully decorated. I would like more dining options and a pet friendly dining area because the bugs outdoors are unbearable. We can't wait to go back.

Linnettes was great. There are some nice boutique details within the guest rooms and the design is nice. I didn’t appreciate that the place seemed pretty empty in dead of winter and yet I was still given a room with a view of a parking lot. There was very little to do since it was cold. No availability at spa for services and hardly saw anyone going in/out of the spa all day. Makes me wonder how many they are staffed to serve. Housekeeping staff came to clean and turndown room near 8:30pm after we got back from dinner and so they don’t seem to have timing down. In summary, there is still a great deal to work on before they will be worth the price to stay.