Days Inn by Wyndham Charleston WV

This is nothing like the pictures! It was really creepy looking and at first we didn't want to get out of the car. The outside was run down. The room access was outside in a courtyard. The room was a lot smaller than the photos and had an awful smell. We left and got a room at the hotel across the street. I tried to get a refund and the hotel said I had to get it from Trip com. They told me they already paid the hotel and I would have to get my refund from them. I will never book through Trip.com again.

The clerk was unprofessional. Made a rude comment about us interrupting her smoke break. That smells like POT.

As advertised, Clean, decent free breakfast. I can sleep like a rock so I slept great but it is a noisy area near the highway.

Sound on the pike Nice clean non. Smoking room. Me in one room my sister in a room 2 doors down. Clean room nice shower loved the night lite. Sound proofed very well considering we’re right next to the exit. Well done.

Great staff very friendly and helpful. Very easy to book and was accommodating to our service animals. Would definitely stay at this place and chain again. No issues at all, quiet room and very near to restaurants and shopping areas. This was a pleasant stay.

covers and found a plastic cap and a plastic end that had once held a sales tag onto an item. I also found black pet hair and a dried crusty presumably blood stain. Again I was too exhausted to pack up and go so I stripped the bed and went to the office for clean bedding. In the morning when I tried to shower the water was cold, after letting it running for 10 minutes or so I was able to get some warm water although the water pressure was lacking. At checkout I spoke with the desk manager and I gave them the opportunity to make it right and refund my money and avoid this candid review and he chose the review.