Four Points by Sheraton Charleston

Nice hotel. Great parking in the parking garage. Brendan was a great help checking in. We were in 718 with a river view. Very nicely sized and very clean. Awesome location on the river and within easy walking distance of lots of downtown restaurants.

An absolute nightmare. The guy at front desk made my mother cry it was my wedding day. It was their mistake! He checked in the wrong reservation shortening our stay.

On Friday, January 3, 2025 we were passing through Charleston but decided to stay for the night. Found FPS to be good price and location. Had trouble connecting to the wifi, had to get help at the front desk. Wanted to have dinner, but couldn't find the bar & grill they said was here at the hotel...back to the front desk again. Found it, but there are no signs directing the way there. For others wanting to stay here and dine, it is way in the back down a long hall with rooms on both sides. At the end of the hall, are glass doors that look like they go outside, but it is the entry to the bar and grill. The room (#618) was okay, with a view of the Kanawha River. Clean room, nice towels, comfy bed, quiet at night except for the freight train that goes by early, but it is on the opposite side of the river so not too loud. Parking here is free in a multi-level ramp that is attached to the hotel with its own elevator. Be aware, breakfast is available, but not free. You have to wait to be seated, and you order off the menu, service is very slow. I had the biscuits and gravy, tasteless, bland. I would recommend going elsewhere for breakfast if staying here.

Nice quiet clean room. The bed could have been more comfortable- but the staff was very helpful and friendly!

Close to bars and restaurants. Parking garage next door that fit my F150. Safe to walk. Friendly staff.

Comfy bed, clean room, in the heart of downtown, really convenient on-site parking. No-fuss, no-frills. Enjoyed my night’s sleep!