Four Points by Sheraton Charleston
Select date
-
Select date
1 night
1 room, 2 adults, 0 children
All properties in Charleston

Four Points by Sheraton Charleston

600 Kanawha Blvd E, Charleston, West Virginia, 25301, United States
Show on map
We Price Match
hotel overview picture
Amenities
Indoor swimming pool
Gym
Private parking
Airport pick-upFree
24-hour front desk
Luggage storage
Bar
Restaurant
All amenities
Property Description
Whether you're visiting for business or leisure, Four Points by Sheraton Charleston places you in the heart of downtown overlooking the impressive Kanawha River. Our hotel presents cozy rooms with enlightening views plus delectable on-site dining and a host of event space. You'll be a short distance from notable local attractions including the Charleston Civic Center, University of Charleston and Charleston Town Center Mall. With Yeager Airport less than 5 miles away, we offer a free shuttle to and from the transportation hub between the hours of 5am and 11pm. Settle into your room and watch your favorite TV show on a flat-panel TV. Our four event venues cover 9,043 square feet of space, ideal for business conferences and wedding receptions of any size. Catering options and AV equipment are available to enhance your gathering. Choose Four Points by Sheraton and capitalize on comfort during your stay in West Virginia.
Show more
8.1/10
Very Good
Cleanliness8.1
Amenities8.1
Location8.1
Service8.1
All 97 reviews
Surroundings
Airport: Yeager Airport
(7.8 km)
Landmarks: Live On The Levee
(<100m)
View on map

Overview

Rooms

Guest Reviews

Services & Amenities

Policies

King Room With Tub-Mobility Accessible
3

King Room With Tub-Mobility Accessible

1 King bed
Non-smoking
Air conditioning
TV
Towels
Connecting rooms
Room Details
Check Availability
One-Bedroom King Suite
4

One-Bedroom King Suite

1 King bed
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Room Details
Check Availability
One-Bedroom Suite with Two Double Beds
4

One-Bedroom Suite with Two Double Beds

2 Double bed
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Room Details
Check Availability
One-Bedroom Suite With Tub-Mobility Accessible
4

One-Bedroom Suite With Tub-Mobility Accessible

2 Double bed
Non-smoking
Air conditioning
TV
Towels
Connecting rooms
Room Details
Check Availability
Room, 2 Double Beds (Hearing Accessible)
4

Room, 2 Double Beds (Hearing Accessible)

2 Double bed
Non-smoking
Towels
Bedding: Blanket or quilt
Amenities for guests who are deaf or have hearing loss
Closed captioning for TV
Room Details
Check Availability
One-Bedroom Suite With Mobility Accessible Roll-in Shower
4

One-Bedroom Suite With Mobility Accessible Roll-in Shower

2 Double bed
Non-smoking
Air conditioning
TV
Towels
Connecting rooms
Room Details
Check Availability
Room with Two Double Beds
4

Room with Two Double Beds

2 Double bed
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Room Details
Check Availability
King Guest Room
5

King Guest Room

1 King bed
Has window
Non-smoking
Air conditioning
Towels
Desk
Bedding: Blanket or quilt
Room Details
Check Availability
Hide Room Types

Guest Reviews

8.1/10
Very Good
97 reviews
Verified Reviews
  • Cleanliness8.1
  • Amenities8.1
  • Location8.1
  • Service8.1
Average for similar properties in Charleston
Most Mentioned
AI Summary
The rooms are comfortable, spacious, and clean. Convenient location near restaurants and downtown area. Easy access to essential amenities.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 23, 2022
Beautiful hotel with wonderful service. They provided shuttle service to and from the concert. Staff was very friendly and helpful. I will definitely stay here again!!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 29, 2025
This hotel had housekeeping problems: Tissue holder but no tissue Soap dish but no hand soap Coffee maker but only one coffee cup Pen but no paper Phone was very dusty It also had other problems: Internet didn't work well Didn't answer the phone when we saw the road was closed and called to ask about it
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 15, 2025
Great service here by ALEX and BRENDAN throughout my stay. My room offered a great river view and free access to listen to the Luve on the Levee Friday night concert with Motown and Chicago cover bands. Great double queen beds, big mini frig, large TV. In suite coffee and tea that came with directions. The indoor pool has a lift. The central area by some conference has an art display of a local painter.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 5, 2025
For years, this was my regular place to stay when I was in Charleston. I stopped coming because my conferences were in another hotel. This spring while at the other hotel, my car was broken into so I decided to give Four Points another try and I'm so glad I did! The staff was extremely helpful and the rooms were very clean as was the bathroom and common areas. I felt the parking is also safer here. The location on the river is a nice bonus.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 14, 2025
I’ve been traveling to Charleston for business regularly over the past 8 years, and every single time I’ve chosen to stay at the Four Points by Sheraton Charleston. The hotel has always been a solid option: great location, comfortable rooms, and a friendly team. I’ve genuinely enjoyed staying here, and one added convenience has been the staff's consistent willingness to receive and store packages I order online during my U.S. visits — something I greatly appreciated. However, my most recent experience has unfortunately changed my opinion completely. In December, I ordered a $500 dress for my wife, which didn’t arrive before I left. The hotel manager kindly offered to store it for me until my return in early January. But when my January trip was cancelled due to snowstorms and I followed up with the hotel, the package was nowhere to be found — despite having proof of delivery, including the name of the assistant manager who signed for it. What followed was a deeply frustrating and disappointing chain of events. I tried calling the hotel multiple times from different numbers, but after a while, it became clear that any number I used was being flagged as spam — forcing me to use other means just to reach the front desk. The assistant manager asked me to send all documentation — purchase proof, tracking info, delivery confirmation, receipts — and provided an email that never worked (just like all the other email addresses publicly listed for the hotel). I also emailed the manager multiple times, but he never responded. After years of loyalty — not just from me but from my colleagues as well — I’m sad to say that we’ll no longer be staying at this property. And the most frustrating part? It seems like no one at the hotel cared. To be clear: I understand that receiving packages is not a formal responsibility for a hotel. But had someone simply responded or provided a clear, professional path forward, I would have likely continued staying here, including on my last trip to Charleston, when I had to choose another hotel. I truly hope this feedback is taken seriously — this hotel has so much potential, but it was let down by poor internal communication and complete lack of accountability.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 7, 2025
Great hotel - love your room if you are lucky enough to get a room with a view of the river ❤️. Front desk very nice and helpful. Brendan was one of the best we’ve had for our stay here. Loved the recovery bar/lounge at the back of the hotel. Great food and nice to be so close to. Only reason I didn’t give it 5 stars was we missed having the complimentary breakfast.
D‍a‍v‍i‍d
April 22, 2025
Nice Hotel. Would definitely recommend it.
D‍e‍b‍o‍r‍a‍h
March 30, 2025
When we arrived late at night to check in, the front desk girl was super nice. She knew exactly who we were as my son checked in before us. The room was great, Inusually have a hard time sleeping. The beds were so soft. Slept fantastic. Nice water view too. We will choose this hotel from now when traveling through to Virginia Beach.

Services & Amenities

Indoor swimming pool
Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Indoor swimming pool
Parking
Private (exclusively for guests) is available Off-site parking, and Charge, US$12.00 (approx. PHP 698.10) Daily. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Business Services
Accessibility

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: 12:00–13:00

Front desk hours: 24/7

If you plan to arrive after 01:00 in the morning on the day following your check-in date, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleA la carte
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2014
  • Number of Rooms: 176
Whether you're visiting for business or leisure, Four Points by Sheraton Charleston places you in the heart of downtown overlooking the impressive Kanawha River. Our hotel presents cozy rooms with enlightening views plus delectable on-site dining and a host of event space. You'll be a short distance from notable local attractions including the Charleston Civic Center, University of Charleston and Charleston Town Center Mall. With Yeager Airport less than 5 miles away, we offer a free shuttle to and from the transportation hub between the hours of 5am and 11pm. Settle into your room and watch your favorite TV show on a flat-panel TV. Our four event venues cover 9,043 square feet of space, ideal for business conferences and wedding receptions of any size. Catering options and AV equipment are available to enhance your gathering. Choose Four Points by Sheraton and capitalize on comfort during your stay in West Virginia.

Frequently Asked Questions

What is the cancellation policy for Four Points by Sheraton Charleston?

The cancellation policy for Four Points by Sheraton Charleston varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Four Points by Sheraton Charleston?

Standard check-in time at Four Points by Sheraton Charleston is 15:00 and check-out time is 13:00.

What amenities and services are available at Four Points by Sheraton Charleston ?

Four Points by Sheraton Charleston offer top amenities and services include Shuttle service.

Can I bring my pet inside the Four Points by Sheraton Charleston?

As much as we love pets, unfortunately, we are unable to accommodate them in Four Points by Sheraton Charleston.

How far is the Four Points by Sheraton Charleston from the closest airport?

The closest airport is Yeager Airport, and it is about 11 mins from hotel by car (7.8 km).

Is airport shuttle service offered by Four Points by Sheraton Charleston ?

Yes, at Four Points by Sheraton Charleston, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportYeager Airport
Distance to Airport7.78KM
Distance to Train Station1.02KM
Average Price FromPHP10724
Hotel Star Rating3