Hampton Inn Charleston-Downtown (Civic Center)

The only reason I gave it two stars instead of one is that the employees were friendly and professional. The hotel itself was dirty, dark, and dingy. The mattress was heavily stained, and there was no mattress pad just a thin fitted sheet that did not stay in place, the carpet so I had to leave my shoes on, it was sticky and grungy feeling under foot. The bathroom sink sprayed water everywhere. Overall, the entire facility needs a complete refurbishment and they definitely need to clean better.

The Hampton Inn is convenient to the highway, just outside of Charleston. It is clean, quiet, and perfectly adequate for an overnight stay. We had no problems. Staff were efficient and helpful. Breakfast is the standard eggs, waffle maker, etc.

I’ve never before stayed in a Hampton Inn that threatened both my safety and my health. Here are some highlights from when I stayed in this one (6/14/25). Pictures are included: 1. Do you like having a door to your room that closes? The door to my room was misaligned and couldn’t close on its own without great force (!!). Multiple times our door was open to the public because members of my family (my children) weren’t consciously careful to ensure the door was forced close every time. 2. The bath and shower fixtures weren’t attached to the wall. They wobbled with any touch. I couldn’t let my young son use the shower as I was concerned he might dislodge them further. 3. The top blanket on our bed was visibly stained, and the furniture in our room was visibly faded and worn from use (not just “outdated”, but so worn it permanently looks dirty) 4. The hallways were swelteringly hot and humid. Bubbling wallpaper and black buildup on vents had me concerned about the presence of mold in the environment. 5. The mini fridge in our room couldn’t get cold enough to refrigerate, and I had to throw out perishable food. 6. A ceiling tile was left uninstalled in the front entryway (which isn’t an issue to me personally, but if you’re willing to leave the ceiling exposed in the first room a guest walks in to entering the hotel, what does that say about how you approach everything else?) 7. Luggage carts don’t actually roll into the elevator without having to lift them in. I had items falling off my cart due to the misalignment. 8. When I asked the front desk agent if they knew where I could find a restaurant that might have gluten free options, she interrupted me to say, “Honestly, honey, I have no idea.” 9. A sign asking for tips (framing it as “you’re not SPENDING money, you’re INVESTING in good karma”) was in the breakfast area. The tip request I don’t mind, but the wording on the sign is manipulative: aren’t tips supposed to be in exchange for service (not “karma”?) The one time I needed breakfast staff to help, she was in the back on her cellphone. I always give benefit of the doubt, as sometimes things happen. But the issues here were so overwhelming, I wonder what else is going on underneath the surface at this location. I felt taken advantage of that this hotel advertises itself as a Hampton Inn. I’ve stayed in budget motels that didn’t have these kinds of problems. It was truly a fully disappointing experience.

​👍​ to “ 14 eight foot decking boards 7 riser boards 1 8 foot 1 by 8 Screws Box decking Cauk  ”  ​👍​ to “ 14 eight foot decking boards 7 riser boards 1 8 foot 1 by 8 Screws  ​👍​ to “ 14 eight foot decking boards 7 riser boards 1 8 foot 1 by 8 Screws Box decking Cauk  ”  Box decking Cauk  ”

The moment we walked in to this hotel we were greeted by the desk staff, who very very welcoming, and offered many suggestions for a late lunch, with directions. We went to SOHO’S, which was excellent and a town favorite. The manager was later on duty, and, she too, shared their welcoming attitude. In fact, was on duty for our early morning breakfast, which was very good, and served in a spotless atmosphere. We will return. Impressive stay!

The hotel is very run down inside for a Hampton.There was hair on the floor in the bathroom, the dain in the tub is nasty, and the bed was a mess, witch shows the cleanliness of the place. The pool ceiling is coming apart to the piont where i wouldn't feel comfortable swimming in there pool. I would not stay here again unless they did some major updating.