Holiday Inn Express & Suites Charleston-Kanawha City

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1 room, 2 adults, 0 children

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Holiday Inn Express & Suites Charleston-Kanawha City

Name: Holiday Inn Express & Suites Charleston-Kanawha City
Address: 107 Alex Ln, Charleston, West Virginia, 25304, United States, 107 Alex Ln, Charleston, 25304, United States
Price range: From PHP 6,510
Rating: 3.7

107 Alex Ln, Charleston, West Virginia, 25304, United States

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Highlights

Free parking

Delicious breakfast

Lots to do

Amenities

Public parkingFree

Gym

24-hour front desk

Wi-Fi in public areasFree

Taxi booking service

Business center

Fax/copying service

Heated pool

All amenities

Property Description

Welcome to our Holiday Inn Express Charleston near the Shawnee Sports Complex and Charleston Civic Center. Our hotel in Charleston, West Virginia is the perfect choice for both leisure and corporate travelers. Families looking for lodging love staying at our hotel, near some of Charleston’s top destinations like the Clay Center for Arts and Sciences, the Charleston Civic Center for concerts and events, Shawnee Sports Complex (CAMC) for medical services and the new Shawnee Sports Complex for sports tournaments. After a day of activities, relax in our indoor heated pool and get your day started right the next morning with our Express Start Breakfast Bar. Business travelers enjoy our spacious accommodations and thoughtful amenities including free high-speed Internet, a modern Fitness Center, and our 24-hour Business Center. Several large companies are near our hotel such as CAMC, TransCanada, American Electric Power, Dow Chemical, and CGI Group. We look forward to welcoming soon at our Holiday Inn Express Charleston.

7.5/10

Cleanliness7.6

Amenities7.6

Location7.6

Service7.4

All 97 reviews

Surroundings

Airport: Yeager Airport

(13.8 km)

Landmarks: Mt. Olivet Baptist Church

(410m)

Landmarks: Quantum Sports Center

(590m)

Landmarks: Anytime Fitness

(620m)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Standard Room

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Microwave

Room Details

Check Availability

King Suite-Communication Accessible With Transfer Shower

1 King bed

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Room Details

2 Queen bed

Non-smoking

Amenities for guests who are deaf or have hearing loss

Room Details

Check Availability

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Guest Reviews

7.5/10

97 reviews

Cleanliness7.6
Amenities7.6
Location7.6
Service7.4

Average for similar properties in Charleston

Most Mentioned

Review summary

Location and Accessibility: The hotel is conveniently located near major highways and attractions, offering easy access for travelers. Multiple reviews highlight proximity to interstates and nearby facilities, though some mention the entrance can be confusing.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

March 20, 2025

出差路過入住了2晚，酒店位置和環境還可以。在攜程上全款預訂的，入住時還是被酒店又扣了一次全款，找攜程溝通很快攜程退了預訂款，給攜程的服務👍

Translate

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

April 28, 2025

Everything clean and just what you would expect. The bed is super high from the floor and we had a few laughs about ladders. Shower pressure is good. One tiny thing I would change is there is no night light in the bathroom, so we used our own. We will stay there again.

W‍i‍l‍l‍i‍a‍m‍ ‍H

April 11, 2025

The stay itself was pleasant . I did however think that the young gentleman who worked the front desk , I believe his name was Trevor , could’ve been more professional & would’ve been less arrogant. Guess it could’ve been worse though, who knows.

J‍o‍e‍l

April 15, 2025

Property was poorly kept. Breakfast was cold and the location appears to be unsafe

u‍w‍s‍p‍t‍k‍e

March 27, 2025

We almost exclusively use IHG properties for our family road trip vacations and summer baseball trips. This location in Charleston, WV was by far the worst experience. The overall cleanliness/upkeep was poor. The showers and bathroom were not clean. The evening front desk attendent was pleasant and polite, but the morning one was pretty rude. At breakfast, it was clear they had diluted the apple juice with 50% water to try to make it last longer (we had just stayed at another location the day before so it was easy to tell the difference). Pancake machine was out of service (looks like it had been for quite some time) and several other of the "usual" breakfast items weren't available. This location falls well short of the reputation we had come to expect from Holiday Inn Express. Shame on us for not reading through more reviews before booking this, as it is clear that many travelers have commented saying this location does not live up to brand standards yet nothing is being done about it.

J‍u‍s‍t‍i‍n‍ ‍M

March 24, 2025

Room and service overall wasn’t the worst I’ve seen. Front desk at people were polite and helpful. The bathroom in the room wasn't clean. Hair around the shower and toilet. Hair in the sink. To the point I checked the bed for bugs. Breakfast was almost nonexistent. I have stayed in worse, but not good. I would never paid 200 bucks a night for this. Absolutely not worth the price.

S‍c‍i‍G‍u‍y‍M‍r‍D

March 12, 2025

Hotel itself is quite basic. Lobby is simple and uninviting. Rooms are average but AC worked well and water pressure was good. When we first entered our room one of the bath towels was hanging on the door. Don’t know if it was just overlooked by housekeeping? In the morning, apparently the “woman who does breakfast” never showed up so there was no yogurt, milk or juice. We asked for water which they couldn’t get for us despite having bottles in the front fridge for sale. You can probably do better.

J‍o‍s‍h

March 9, 2025

Not bad Support was great, lacks employees which resulted in long wait times to get help with issues.

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: After 15:00

Check-out: Before 11:00

Front desk hours: 24/7

Child Policies

Children of all ages are welcome at this property.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds

For all room types, cribs and extra beds cannot be added.

Breakfast

TypeWestern

Age	Fee
Adult	Contact property

Additional breakfast fees are not included in the total and need to be paid at the property.

Pets

Pets are not allowed

Service Animals

Service animals are allowed

Age Requirements

The main guest checking in must be at least 21 years old

Paying at the Hotel

Property Description

Opened: 2001
Renovated: 2022
Number of Rooms: 33

Frequently Asked Questions

What is the cancellation policy for Holiday Inn Express & Suites Charleston-Kanawha City?

The cancellation policy for Holiday Inn Express & Suites Charleston-Kanawha City varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Holiday Inn Express & Suites Charleston-Kanawha City?

Standard check-in time at Holiday Inn Express & Suites Charleston-Kanawha City is 15:00 and check-out time is 11:00.

Does Holiday Inn Express & Suites Charleston-Kanawha City provide breakfast?

Yes, Breakfast is offered at Holiday Inn Express & Suites Charleston-Kanawha City. Breakfast option(s): Western.

Can I bring my pet inside the Holiday Inn Express & Suites Charleston-Kanawha City?

As much as we love pets, unfortunately, we are unable to accommodate them in Holiday Inn Express & Suites Charleston-Kanawha City.

How far is the Holiday Inn Express & Suites Charleston-Kanawha City from the closest airport?

The closest airport is Yeager Airport, and it is about 15 mins from hotel by car (13.8 km).

About This Property

Nearest Airport	Yeager Airport
Distance to Airport	13.75KM
Distance to Train Station	12.62KM
Average Price From	PHP7746
Hotel Star Rating	2

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