Staindrop Lodge Hotel, Trademark Collection by Wyndham

Stayed two nights. Bed was uncomfortable, there were also hairs on the bed that were questionable. Squashed flies on the wall also. The corridor is dirty. Carpets are mucky and other guests chuck their dirty plates and glasses outside their rooms. You can literally hear other guests all night long. We couldn’t sleep due to the noise. We ate in the restaurant on Valentines night, a group of 13. There were two other couples in here. During the 1.5hrs it took to bring the food out, both couples had walked out and returned their food due to it being cold. After 1.5hrs, they brought out 11 meals, so two of us had to wait another 30min. When they finally brought all meals out, the food was fine. The young girl behind the bar was lovely; we felt sorry for her due to the amount of complaints she was getting, ranging from the food being rubbish to the fact it was freezing as the heating was also broke. Wouldn’t stay again.

The food was diabolical,inedible evening meal sent it back and went hungry,breakfast no better it was cold and my fried eggs were raw! Room was nice and clean,staff very unhelpful

Unfortunately, since the last time my friend and I visited, this hotel has gone downhill. We visited pre Covid, before the hotel was housing asylum seekers. We actually received a phone call before arrival to see if we were still staying. (Either a nice touch, or they wanted to book the room out if we were not). Reception staff were very kind and polite. Travelling upstairs to the room was slightly depressing, dirty carpers, loose wires above doors and corridor generally not very presentable. The room was extremely spacious with a newish TV fitted, which was of good quality. Unfortunately, the bathroom seems neglected. Hairs in bath, crack in sink. The most frustrating part was lack of plug in the bath, so I had to settle for a shower. Unfortunately, I will not be staying here again.

I travel with my company on business around the uk. The staff I found very friendly & professional. The breakfasts were great (am on a high protein diet - catered for my needs). The room very large, bed very comfortable. Reasonably priced. The hotel was in a good area. It was excellent. The hotel was clean & modern.

Disappointed Disgusted to receive a parking fine despite my car only being there to drop luggage off when checking in and picking up in the morning and as I did put my registration number in the check in form. The room was ok and had been recently renovated but the furniture was old. Stair and hall areas very much in need of renovation. No choice at all for breakfast, full English or full English, nit great.

Polite staff and really good value.