600 meters southeast of the intersection of Xianhe Avenue and Chaozhou East Avenue, Xiangqiao District, Chaozhou, Guangdong, ChinaView Hotel Details
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Holiday Inn Chaozhou Hefu Manor Guest Reviews
4.6/5
Very Good
534 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(534)
Positive reviews(526)
Reviews with photos/video(206)
Awesome amenities(81)
Friendly front desk staff(68)
Offers pick-up/drop-offs(32)
Garden view(31)
Has play area for children(11)
Excellent afternoon tea(10)
Luxurious(7)
Negative reviews(8)
Guest User
Detached Twin Bed Villa (Garden Panoramic View + Full House Smart Control + Kung Fu Tea Set)
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 27, 2024
Overall, we had a great experience with this hotel. Although the hotel is not in a prime location, it is just 12 minutes drive to the Ancient Town. The hotel had a relaxing atmosphere with beautiful landscape garden and a lovely Japanese koi pool. Our room was clean, comfortable and spacious. The front desk staff team was friendly, helpful and attentive. We also booked a car for an excursion trip with this hotel to Nan'ao Island. Xiao Chung, went above and beyond to make our our trip memorable. We would recommend this hotel to our friends and families.
6/8
Response from Property: Thank you very much for your full comments on the facilities and butler service of our Holiday Inn Hefu Manor, we have been working hard to create a comfortable stay experience for every guest, I hope we can add joy and emotion to your vacation, and look forward to our meeting again~ I wish you a happy life and all the best!
Guest User
Guestroom (Double bed)
Stayed in Oct 2024
Other
2 review
5.0/5
Outstanding
Posted on Oct 13, 2024
The room is very clean and tidy, and the museum!!! It is truly full of wonderful things, great!
Andrid Camilla
Parent-child Suite, Small Villa With Two Bedrooms And One Living Room
Stayed in Sep 2024
Family
12 review
5.0/5
Outstanding
Posted on Sep 29, 2024
The service was great! The staff is very friendly and helpful. If you are looking for peace and quiet, this is the perfect place for you. It was just what I needed! I would recommend this to anyone who needs to get away from the business of life and just take time to relax.
Response from Property: Thank you very much for your affirmation. Welcome to visit Chaozhou again next time!
Guest User
Guestroom (Double bed)
Stayed in Jun 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Jun 30, 2024
Good view, good facilities, good service, worth, keep it on, i will stay again.
Response from Property: Hello dear guests! Thank you very much for choosing to stay with us and giving us a good review! Your satisfaction is the best affirmation and encouragement for us, we are committed to providing you with a cordial and thoughtful stay experience, and sincerely look forward to your visit again!
Guest User
Jirui Twin Room With Full House Smart Control And Tea Set
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 30, 2024
Service: The attentive service of this hotel makes me feel excited every moment. Every detail shows professionalism and care, which makes me feel particularly comfortable and happy during these days.
Facilities: The room is spacious and bright, with first-class facilities, and it is particularly comfortable to live in. The smile and enthusiasm of Xiao Cong at the front desk make people feel very kind.
Cost-effectiveness: There are many attractions and it is very convenient to travel. It is very close to the city. In general, this is a hotel with super cost-effectiveness, which is highly recommended.
Breakfast and environment: The hotel's breakfast is rich and varied, delicious, elegant and comfortable, the room is clean and tidy, and the facilities are complete.
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Response from Property: Although we are thousands of miles apart, your sincere feelings make us feel warm. Your satisfaction is our greatest pursuit and the best affirmation of our work. We look forward to welcoming you again in the near future.
Sajiadaliubing
Guestroom (Double bed)
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 25, 2024
The hotel environment is very good, the layout of the room is very good, the equipment is complete and advanced, it uses a fully intelligent Xiaodu, and the hygiene is even more meticulous. The service attitude of Xiaoding and Xiaorong at the front desk is also super good. I will stay here again next time [happy]
Original TextTranslated by Google
Response from Property: Although we are thousands of miles apart, your sincere feelings make us feel warm. Your satisfaction is our greatest pursuit and the best affirmation of our work. We look forward to welcoming you again in the near future.
Guest User
Yi Xian Double Bed Room (Circular Bathtub+ Medicated Bath+Tea Space )
Stayed in Oct 2024
Couples
8 review
5.0/5
Outstanding
Posted on Oct 20, 2024
Facilities: Complete intelligent hotel environment is elegant and hygienic. There is a small garden at the back, which is very beautiful, with rockery, waterfall, pavilion, winding path, grass and green plants. It is pleasing to the eye. The service attitude of the front desk is very good. Xiao Ding and Xiao Rong are proficient in handling procedures, fast, soft-spoken and friendly. When checking out, Xiao Cong at the front desk smiled and helped to handle the bill of lading. The housekeeper added WeChat for personal service. I booked a room with a bathtub. The handsome boy sent a large bucket of Chinese medicine water and helped to lay the bathtub film. It was the first time I received such service. I like it. There are white porridge side dishes for supper, and the breakfast variety is also rich. I wanted to visit the collection museum, but I didn't visit it because it was open after 9:30. But there is a beautiful lobby with a fake sky, with two huge sunken woods, which is very impressive.
Original TextTranslated by Google
Response from Property: Dear guests, we are motivated to see your recognition of our Chaozhou Hefu Manor. The most important thing is that you enjoy and are satisfied with your stay. Thank you for your support along the way and welcome to come next time!
Guest User
Yi Xian Double Bed Room (Circular Bathtub+ Medicated Bath+Tea Space )
Stayed in Oct 2024
Other
2 review
3.7/5
Posted on Oct 19, 2024
This is my first time coming to Chaozhou. The Hefu Hotel opened on New Year's Day this year. It is a very unique manor resort hotel with complete facilities. The rooms adopt intelligent small-scale control functions. They are clean and tidy. There is a beautiful back garden and swimming pool. There is a children's paradise, a gym, and a museum with the owner's private collection. As soon as we entered the front desk, we were warmly welcomed by Xiao Cong and Xiao Rong. They went to the room to help adjust the TV. If we had any problems during our stay, they immediately helped us solve them. The service attitude was great. .
Original TextTranslated by Google
Response from Property: Dear guests, we are full of motivation after seeing your recognition of our Chaozhou Hefu Manor. The most important thing is that you are happy and satisfied with your stay. Thank you for your support along the way and welcome your next visit!
Chan_KL
Parent-child Suite
Stayed in Oct 2024
Family
9 review
5.0/5
Outstanding
Posted on Oct 13, 2024
As soon as we arrived at the hotel, the front desk staff was already waiting enthusiastically to assist us with the check-in procedures. Xiaoding at the front desk personally took us to the room and the service was very attentive. Since we needed to wash clothes at night, we asked the hotel to provide more hangers, and the waiter Xiao Rong quickly delivered them personally. Overall, the hotel's environment, facilities, hygiene and services are excellent. We stayed two nights and the whole experience was pleasant.
Original TextTranslated by Google
Response from Property: Dear guests, we are motivated to see your recognition of our Chaozhou Hefu Manor. The most important thing is that you enjoy and are satisfied with your stay. Thank you for your support along the way and welcome to come next time!
kimkk123321
Detached Twin Bed Villa (Garden Panoramic View + Full House Smart Control + Kung Fu Tea Set)
Stayed in Oct 2024
Other
2 review
5.0/5
Outstanding
Posted on Oct 4, 2024
The hotel is elegantly decorated, the room facilities are fully equipped, and there are free coffee and probiotic drinks, etc. As soon as I entered the hotel, I met Xiao Dan at the front desk who greeted me warmly and carefully led us to the room and introduced the various facilities of the hotel. I am very grateful for Xiao Dan's reception and I will come again next time!
Original TextTranslated by Google
Response from Property: Dear guests: Your satisfaction is our greatest responsibility and honor. Chaozhou Hefu Manor is committed to providing guests with excellent services. Your arrival and affirmation is the driving force and direction for our continuous progress. Thank you very much for your affirmation and support for Chaozhou Hefu Manor. We sincerely look forward to your visit again!
Guest User
Detached Twin Bed Villa (Garden Panoramic View + Full House Smart Control + Kung Fu Tea Set)
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 2, 2024
A very comfortable experience! Arrived at the store in the afternoon, helped with the luggage unit, the service was patient, enthusiastic and quality! The environment is very good! Clean and tidy. The breakfast is delicious and rich. Highly recommended!
Original TextTranslated by Google
Response from Property: Dear guests: Your satisfaction is our greatest responsibility and honor. Chaozhou Hefu Manor is committed to providing guests with excellent services. Your arrival and affirmation is the driving force and direction for our continuous progress. Thank you very much for your affirmation and support for Chaozhou Hefu Manor. We sincerely look forward to your visit again!
Guest User
Two-bedroom And One-living Room Parent-child Suite
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 2, 2024
Environment: Unbeatable. I booked this hotel because of their back garden. It was windy at night, so I walked down there to relax. The room was also very large and comfortable.
Service: Xiaodan and Xiaodian were very nice. They responded to my WeChat very promptly. They helped me get my luggage to my room after I arrived at the hotel. I learned that my child's birthday was on National Day, so I helped to order a birthday cake for him. This is great.
Food: For meals, we had handmade bamboo shoots dumplings for breakfast, afternoon tea in the afternoon, and supper porridge in the evening. It was very considerate.
Manor-Paifang Street shuttle service: A seven-seater business car took us to Paifang Street, and the driver was very nice. Everything was in place
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6/7
Response from Property: Thank you very much for your high score review on the facilities and butler service of our Holiday Inn Manor. We have been working hard to create a comfortable stay experience for every guest. We hope that we can add joy and touch to your holiday. We look forward to meeting you again. I wish you a happy life and everything goes well!
Guest User
Jirui Twin Room With Full House Smart Control And Tea Set
Stayed in Oct 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Oct 2, 2024
I reviewed it yesterday. I changed the room today. The original cabin was out of room, so I changed to a standard room. The facilities are exactly the same. Clean and sanitary, with free coffee and probiotic drinks, etc. Xiao Dan at the front desk was very considerate and helped us change rooms and move our luggage. I am very satisfied and will come again next time!
Original TextTranslated by Google
Response from Property: Thank you very much for your high score review on the facilities and butler service of our Holiday Inn Manor. We have been working hard to create a comfortable stay experience for every guest. We hope that we can add joy and touch to your holiday. We look forward to meeting you again. I wish you a happy life and everything goes well!
Guest User
Yi Xian Double Bed Room (Circular Bathtub+ Medicated Bath+Tea Space )
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 2, 2024
The hotel has a good environment and intelligent room facilities. Children are quite satisfied with it and it is suitable for family leisure. Xiaodan and Xiaodian at the front desk were patient and meticulous, which added a lot of points to the stay.
Original TextTranslated by Google
Response from Property: Dear guests: Your satisfaction is our greatest responsibility and honor. Chaozhou Hefu Manor is committed to providing guests with excellent services. Your arrival and affirmation is the driving force and direction for our continuous progress. Thank you very much for your affirmation and support for Chaozhou Hefu Manor. We sincerely look forward to your visit again!
Guest User
Guestroom (Double bed)
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 26, 2024
Environment: The environment is excellent. The garden of the whole manor is very neatly trimmed, giving people a comfortable and spacious feeling. There is no sense of oppression from high-rise buildings. It is a holiday resort and the green garden makes people feel comfortable.
Service: The service is very good. There is a butler group. The service is in place. Welcome fruits are sent. There is also a medicinal bath. It will be sent to the room. The Chinese herbs are boiled for an hour. Take a bath and the whole person will feel comfortable.
Facilities: All the necessary facilities are available. There is a table tennis table in the gym, a small playground for children, and the swimming pool was being cleaned when we went there. It is not open for the time being. There are washing and drying equipment. The owner also has a museum for his own collection.
Hygiene: The hygiene is in place, the room is clean, and the bedding is comfortable.
The breakfast variety is slightly less, the rice noodle soup is good, and the pork and liver are very fresh.
There is a large tea table in the room, which is super comfortable to make tea. The TV is given to members. It is excellent. I will come again next time.
Original TextTranslated by Google
6/7
Response from Property: Thank you very much for your high score review on the facilities and butler service of our Holiday Inn Manor. We have been working hard to create a comfortable stay experience for every guest. We hope that we can add joy and touch to your holiday. We look forward to meeting you again. I wish you a happy life and everything goes well!