Guest User
August 17, 2024
We traveled to Domes Zeen as a family of 5. The style of the hotel was to our taste - chic, Byredo products in the room, private pool etc. With the exception of breakfast which is varied and relaxing, we could take or leave the evening meals. Service was slow and quality variable. We preferred going into Chania which was busy and the restaurants recommendations given by the hotel were good. As mentioned by other guests the Spa is very small, literally 3 rooms. My massage was good but there is no ‘spa experience.’ We found the staff to be friendly, but whilst well meant, being hassled to rate the hotel on a scale of 1-10 at 9am before having had a cup of coffee was too much. The pool area was pleasant, sun bed availability ok but I can imagine that would become a struggle later in the season. We found there to be a lack of atmosphere around the pool, and perhaps the hotel in general. As another guest put it, something is ‘amiss’. It was the same at the kids club. Staff were friendly, and our younger daughter enjoyed craft activities, but it felt low every for a kids club. The hotel has a lot going for it but I’m not sure we would rush back.