To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(50)
Positive reviews(18)
Reviews with photos/video(1)
Negative reviews(1)
Anonymous User
Two-Bedroom Suite
Stayed in May 2024
Family
20 review
5.0/5
Outstanding
Posted on May 15, 2024
This hotel is really very good, the staff is very enthusiastic, the cleaning is very timely, the location is also very good, there are supermarkets and breakfast shops around, and parking is convenient.
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FrankChan868
Junior Suite
Stayed in Sep 2024
Business travelers
18 review
5.0/5
Outstanding
Posted on Sep 19, 2024
Perfect suite with kitchen and washing machine
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Anonymous User
Junior Suite
Stayed in Jun 2023
Family
52 review
5.0/5
Outstanding
Posted on Jul 3, 2023
The room is quite big and very clean. The service staff is very enthusiastic. We are very grateful for the help. There are delicious bakeries around for breakfast, and there are also restaurants with high cost performance.
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Guest User
Junior Suite
Stayed in Oct 2023
Family
3 review
4.5/5
Great
Posted on Nov 28, 2023
The location is a little away from the tourist attractions, but not too far. The hotel facilities are new but not too refined.
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Congchenlu
Standard Double Room
Stayed in Dec 2023
Travel with friends
14 review
5.0/5
Outstanding
Posted on Jan 22, 2024
Very good value for money! The room is clean and hygienic!
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Guest User
Superior One-Bedroom Apartment
Stayed in Aug 2023
Couples
3 review
4.5/5
Great
Posted on Aug 29, 2023
Luxurious apartment, good services
Parking available
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Guest User
Stayed in Nov 2023
Other
5.0/5
Outstanding
Posted on Nov 8, 2023
Although we only spent one evening here we would highly recommend this location. The room was more than adequate, thoroughly clean and extremely quiet. Free parking in the underground garage eliminated the need to cruise the local neighborhood for a parking space, and in Chania that can be a problem. Walking to the waterfront took about 10 minutes and add another 15 minutes to walk to the Venetian harbor area. As for eating opportunities there while several close by the Trianon location.
Guest User
Stayed in Sep 2023
Family
5.0/5
Outstanding
Posted on Sep 14, 2023
Our stay at Trianon was a very pleasant one indeed. The room was very comfortable and cleaned well. We travelled as a family with two young children. The parking was very convenient too. And the location of Trianon is just right, close to all amenities and just 15 minute walk from Chania old part where most of the activity is. There is also Bakery Plakopoulos round the corner for delicious breakfast and lunch treats on the go. We also travelled from Chania to the Eastern beaches, including Elafonisi, Falassarna and Balos Lagoon. Trianon is highly recommended and would definitely visit again.
Guest User
Stayed in Sep 2023
Couples
4.0/5
Very Good
Posted on Sep 4, 2023
Secure car parking under the apartments. Great room - bed and linen very comfy. Efficient aircon, which was v welcome. Had everything you need for a short break. Lovely toiletries and bathrobe, coffee machine & fridge. Shower has great pressure - as does basin which was v fierce and covered the surrounding area!! Location is really good, 10 mins walk to the beach area with lots of bars and restaurants. Then from there another 10mins to old harbour/town (or walk via back roads direct to old town in an easy 15mins). Also, supermarkets and cafes in square v close by in 3-5mins. This is a great base for a few days in Chania. Safe area, residential mostly and not noisy despite being near some quite busy roads.
84800301
Stayed in Aug 2023
Other
3.0/5
Posted on Aug 15, 2023
The aparments are 10 min walk away from main town and 5-6 minutes from the beach. There are lots of lovely cafes nearby for breakfast. Although called an apartment there is no kitchenette to prepare a small meal- just kettle, coffee machine and fridge. Maybe I should have checked what all was included in the kitchenette before booking. We didnt have a great experience the first 2 nights as the AC wasnt cooling in our bedroom and we were prepared to check out instead of ruining our holiday but were offered a different apartment where the AC worked fine. The basement parking is quiet convenient. The cleaning team does a good job as we had flies in our shower (in the second apartment) and they cleaned it well each day. Over all, an ok experience but I wouldnt be rushing to book it again.
Guest User
Stayed in Jan 2023
Other
5.0/5
Outstanding
Posted on Jan 31, 2023
Excellent place to stay with great service. Even prior to our stay, Ioanna and Irene were very helpful over email with queries and organising transport and an excursion. The room itself was very well suited for a family, with lots of space and two rooms. The beds were comfortable and the housekeeping service was great. Really appreciated the complimentary water and coffee, the toiletries were also very good. Location was very convenient, with lots of cafes, grocery shops and restaurants nearby. (Would recommend Cozy Cafe, excellent coffee!). Within walking distance to the town and Old Harbour. I would 100% return and stay at Trianon Luxury Apartments & Suites again and could not recommend enough.
Response from Property: Dear VMM18 We would like to thank you for the exceptional good rating and your glowing review of your stay at Trianon Luxury Apartments and Suites. It is great to know that the standard of our services, together with our facilities have entirely fulfilled your expectations. Thank you once again for this amazing review and we hope that you will not wait too long till you next visit but become one of our guest who enjoy their annual holiday with us! Kind regards, Trianon Luxury Apartments & Suites
Guest User
Stayed in Jan 2023
Family
5.0/5
Outstanding
Posted on Jan 31, 2023
Booked a family room for last night of the trip, before heading home. Note that this is not a hotel, but apartments. No breakfast etc (but i hear good café options are available a few blocks away) Booked a family room for family of four. Got a “suite” with two rooms and bathrooms. Excellent for a family! The building is quite new, and overall in good condition. Convenient large parking hall in the basement.
Response from Property: Dear Pekka997, thank you for sharing your review with us! We are delighted to know that you found the two bedroom suite ideal for your family. The underground parking is indeed a big "plus" of the property and very rear to find in city accommodations. Hopefully, we will get the chance to welcome you back soon! Kind regards, Christina Sowinski-Maraki
Guest User
Stayed in Aug 2023
Couples
4.0/5
Very Good
Posted on Aug 7, 2023
I had a pleasant stay at this accommodation. The staff was friendly and accommodating, and the cleanliness was satisfactory overall. The location is convenient and allowed us to easily walk to the old town every day. The only drawback is perhaps that it is sometimes a little noisy because it is next to a main road, but all in all it was very good.
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Guest User
Stayed in Jul 2023
Couples
1.0/5
Posted on Jul 10, 2023
If I could have had the option to cancel the room, I wouldn't have thought twice. Beyond the price, which would have been justified if it were positioned differently. I don't really understand the many positive reviews, but the room is located in the middle of a local complex, with an ATM in front. No place to hang clothes. Receptionist who doesn't speak English, they didn't even bring us towels.
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Guest User
Stayed in Apr 2023
Other
4.0/5
Very Good
Posted on Apr 24, 2023
Impressive room. We stayed in the junior suite on the 1st floor although we had booked for the ground floor due to a small child, which in the end was not difficult at all because there are elevators that take you everywhere (even to the underground parking lot). It has a kettle, an espresso machine with capsules and sugar, a fridge, a hairdryer, foaming shampoo and soaps, plenty of towels and 2 bathrobes, wardrobes with hidden lighting and 2 TVs from which you connect to the internet via codes. Comfortable for a family with a child. Amazing bathroom and we didn't mind that it had glass doors there. The lack of shutters is made up for by the large thick curtains that ensure privacy. It has an underground guarded parking lot that also serves other businesses in which the spaces are a bit narrow. The only negative we encountered is that when we went to move the sofa underneath it had small spiders and 2 cockroaches. It would be good if the cleaning was done more thoroughly