Very good hotel with very good hardware facilities! Clean and tidy, comfortable cotton fabrics in the rooms, complete guest supplies, rich breakfast, fresh ingredients, and very polite staff at the front desk/room/dining.
Observations and recommendations:
1/ Carpet cleaning is very important. However, the placement of warning signs reminds guests to pay attention to the hotel and protects the hotel. My family almost fell over, and the warning sign was placed after prompting the room supervisor, but the number was still small (one was placed nearly 20 meters long). Why don't you use a dedicated blower to speed up the drying during the day? Or empty the rooms on the two sides to open the door for ventilation to dry? 18 hours later, there is still a cushion covered on the carpet, which may break the moisture on the floor mat? The bad thing is that when I checked out, Ms. Guo at the front desk took the initiative to mention this and said sorry to surprise me, and also proved that the hotel is very smooth and effective in internal communication channels.
2/ There is obvious dust on the top of the glass door in the shower room and it needs to be cleaned frequently. The problem was discovered because the shower room did not have a higher hook.
3/ The poor cooling effect of the small refrigerator in the room is mainly because it does not dissipate heat in the airtight space, although there are opening holes behind and below, but does not change the condition of the airtight space. It is recommended to change the wooden door in front to a grille or a hundred Yemen, which is both cooling and energy-saving.
4/ The housekeeping department should prepare several quilts (the quilt is covered) and place them in a half-empty plastic bag, but they can be delivered immediately if they need them. At present, the staff is carrying separate quilts and quilt covers to the guest room, and they have to enter the guest room and put the quilt on the guest's bed. It is a bit embarrassing. At the same time, this is very important for the hygiene of close-to-close cotton fabrics. The half-empty plastic bag is to save storage space and moistureproof. (I didn't bother the staff to take the quilt and quilt at the door)
5/ Today, the inflatable arch at the entrance of the wedding banquet is a bit low when pulled with rope. I have to bend over when I go out to the parking lot. This is also an incident that endangers public safety. The person handling the wedding banquet does not understand, the hotel manager can not help noticing that this kind of thing, accidental accident when nothing happens is inevitable, it is a problem sooner or later. This nature is the same as the first point.
In short, Changzhi Yidong International Hotel is worth visiting again! If the manager can pay attention to combining higher software services with existing high-quality hardware, it can be even higher! High-quality products need to pay attention to details!
By the way, the Xinghuatang restaurant on the third floor next door is very good in terms of food and service! It seems to be a group, right?