MEISU FUNGEE Hotel (South Martyrs Park- Hunan Museum Metro station, Changsha) Guest Reviews
4.7/5
Outstanding
3290 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
Filter by:
Sort by:
All reviews(3290)
Positive reviews(3226)
Reviews with photos/video(687)
Easy to get around(227)
Convenient location(186)
Close to metro(145)
Classy environment(105)
Friendly front desk staff(61)
Many amenities(60)
Tasty food(29)
Has facilities for children(6)
Negative reviews(64)
Guest User
Deluxe 2-bed Room
Stayed in Nov 2024
Other
2 review
4.7/5
Amazing
Posted on Dec 16, 2024
环境:ok
服务:OK
设施:OK
Response from Property: 您好!感謝您入住長沙美宿歡致酒店,也很抱歉得知您對我們酒店的不滿意。再次抱歉看到此次的入住沒有達到您的期望,也很謝謝您通過這件事情告訴了我們具體的細節問題,更加方便我們立刻改進與整頓。酒店24小時有工作人員為您服務,入住過程中您有任何問題,及時反饋,我們會及時給您處理,更換房間等處理方案。美宿歡致小美還為您提供了百項管家服務不知道您有沒有體驗到呀?在您出行途中不便攜帶的生活用品小美都為您準備妥當了哦~像:捲髮棒,潤膚露,一性內褲,嗜喱水,雨傘,指甲刀,絲瓜水,防曬噴霧,隱形眼鏡液等一百項,都是免費為您提供使用喔!同時,歡迎您下次不管出差或者旅行,都能再次選擇美宿歡致酒店
Lei
Featured Room (2 Beds)
Stayed in Dec 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 7, 2024
Very good
Response from Property: 感謝您的好評,得到您的認可是我們最大的榮幸,同時也給我們巨大的動力,讓我們在今後的服務中不斷提升、不斷創新,期待您的再次光臨,我們將竭誠為您服務
Sharon_yy
Queen Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 2, 2025
The room is tidy, clean, reasonably laid out and fully equipped. It is a very good accommodation choice. It is opposite the subway station, very convenient, not far from all major attractions in Changsha, and there are many restaurants around. The hotel staff is very friendly and enthusiastic. I will choose this hotel again next time I come to Changsha and will recommend it to my friends.
Original TextTranslated by Google
Response from Property: The hotel staff are very happy to see your comments. We are honored that our service has been evaluated by you. We always serve our guests with enthusiasm and sincerity. The hotel is near the Martyrs Park, in a bustling business district, and near Changsha May Day Square. The comfortable, quiet, warm and simple accommodation space is the lifestyle that our hotel staff is committed to creating for you. We look forward to your frequent visits and waiting for you to come home.
conger76
Parent-child Room
Stayed in Dec 2024
Family
12 review
1.5/5
Posted on Jan 27, 2025
It's rare to give a hotel a bad review. But it’s really not good in every aspect. I chose this store because of the free parking, laundry service, and good location. As a result, the parking spaces were full when I arrived at the store in the afternoon. Later, according to the suggestion of the hotel staff, we parked our car in the Yingbin Building next door. At 11 o'clock in the evening, we received a call asking us to move the car. This is still barely bearable. I thought I would stay for a few days and then leave, so I just tolerated it.
But as soon as you enter the room, the door creaks whenever it is opened. Even when the children are asleep at night, the door cannot be opened or closed because the noise is very loud. Also, the room was not equipped with the children's toys written on the hotel introduction page. Instead, a dirty and deflated ball was put in the room. I don't know what that means. If you are really angry, it is better not to let it go.
Then there was a strong smell as soon as I entered the room, and I didn't know where it came from.
The most annoying thing is that we set the time for washing clothes, but the hotel staff kept changing it to 15 minutes, which resulted in the coat not being clean at all after washing, and it was covered with traces of detergent. The child's pants and socks were still dripping with water after washing and were not clean. Why do you always touch the guests’ clothes? It’s obviously not enough to wash it clean in 15 minutes. So I would rather check out and stay in another hotel. I've stayed in so many hotels and there's nothing like this. It's really outrageous. There are so many shortcomings.
Original TextTranslated by Google
Response from Property: Dear customer, hello, thank you for choosing Meisu Huanzhi Hotel to stay. We are very sorry that you had a bad experience during your stay. During the Spring Festival, there were many self-driving tourists, which caused tight parking spaces in the hotel, so we are very sorry for the inconvenience. Regarding the room hygiene and laundry room issues you reported, our supervision is not in place. We will re-inspect and repair the room to ensure that similar problems will not occur again. At the same time, we will strengthen employee training and improve our service quality to better meet the needs of guests. Once again, we express our most sincere apologies to you. We sincerely hope that we will have the opportunity to serve you again in the future and win your trust and satisfaction with practical actions. I wish you a pleasant journey!
Guest User
Deluxe Queen Room
Stayed in Nov 2024
Couples
28 review
5.0/5
Outstanding
Posted on Dec 25, 2024
I have stayed at this hotel in Martyrs Park many times, and it is still very good. Even if the facilities are a bit old, it does not affect it. It is very clean, the room has no smell, and the staff has a very good service attitude. Yesterday, they upgraded the room type for free, which is great👍 The location of the hotel is also very good, very close to the city center. A taxi cost about 10 yuan, not bad, not bad👍HisenHisen
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The stream is slow and the time is soft. Thank you for your support. We will continue the good quality and more perfect services as always. Thank you for your support and love. We look forward to your visit again. I wish you a happy life every day!
Fuweixin
Queen Room
Stayed in Nov 2024
Solo travelers
9 review
4.5/5
Great
Posted on Dec 21, 2024
As a boy traveling alone, I choose the room more casually. For the sake of freshness, I stayed in the projection room this time, but you need to log in to your own account to watch VIP. In comparison, I still recommend the double bed room, but it is not bad, and you can keep healthy every night I ordered porridge.
Original TextTranslated by Google
Response from Property: Hello! Thank you for staying at Changsha Meisu Huanzhi Hotel. We are also sorry to hear that you are not satisfied with our hotel. Once again, I'm sorry that this check-in did not meet your expectations. Thank you very much for telling us the specific details of this matter, so that we can improve and rectify it immediately. The hotel has staff to serve you 24 hours a day. If you have any questions during the check-in process, please give us timely feedback and we will promptly deal with it and provide you with a room change and other solutions. Meisu Huanzhi Xiaomei also provides you with hundreds of butler services. Have you experienced it? Xiaomei has prepared all the daily necessities that are inconvenient to carry during your trip~ such as: curling irons, moisturizers Lotion, one-sex underwear, gel water, umbrellas, nail clippers, loofah water, sunscreen spray, contact lens solution, and a hundred other items are all provided to you for free! At the same time, you are welcome to use them next time whether you are on a business trip or a trip. Choose Meisu Huanzhi Hotel again
Guest User
Featured Room (2 Beds)
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 25, 2024
The room is spacious, well-equipped with facilities and equipment, and there are toys that children like. The transportation is convenient. The subway exit is 100 meters away. The butler service is warm and thoughtful. The breakfast is convenient and abundant. The room price is reasonable. Overall, it is not bad. The disadvantage is that the bathroom lacks ventilation and has a musty smell that needs to be improved.
Original TextTranslated by Google
Response from Property: We are willing to spend all our efforts to create a comfortable and romantic environment for you. Your praise is the greatest recognition for us. Thank you, cute guest~ Time flies in a hurry, and the fast-paced life has made us tired. Presentable. The Meisu Huanzhi in the Changsha store is to carve out a peaceful and warm corner in the world, so that your tired heart from traveling around can have a corner to rest. The room in Xiaosu's house is on Wuyi Road. When you close the door, your world belongs to you. When you open the door, the prosperity of the world is right in front of you. Standing quietly in the busy city, not proud or luxurious, this is your home when you come, and when you leave, this is your thoughts. Welcome to come back next time, cute~
Guest User
Queen Room
Stayed in Oct 2024
Other
1 review
2.1/5
Posted on Dec 31, 2024
The front desk service was not good and the attitude was cold. There was an unpleasant smell when entering the room.
Original TextTranslated by Google
Response from Property: Dear guest: First of all, thank you for taking the time to give such a sincere review of the hotel. We will strengthen the service at the front desk. Cultivating good service ethics is our tradition. The service you experienced this time may be On behalf of the hotel, we deeply apologize for causing you any dissatisfaction. We also hope that all guests who come to us can feel our changes. We have been working hard to improve our service awareness and strengthen self-criticism and reflection. We look forward to your visit again! Have a nice trip and happy new year!
Guest User
Featured Room (2 Beds)
Stayed in Sep 2024
Travel with friends
8 review
1.6/5
Posted on Oct 27, 2024
Not very satisfied. Even though it costs 280 yuan to open a room with no windows, the lights are still very dim. It’s very depressing. The room is quite big. The bathroom has been renovated for a long time. I went downstairs to have breakfast at 8.30 in the morning and there was nothing there.
Original TextTranslated by Google
Response from Property: Hello! Thank you for staying at Changsha Meisu Huanzhi Hotel. We are also sorry to hear that you are not satisfied with our hotel. Once again, I'm sorry that this check-in did not meet your expectations. Thank you very much for telling us the specific details of this matter, so that we can improve and rectify it immediately. The hotel has staff to serve you 24 hours a day. If you have any questions during the check-in process, please give us timely feedback and we will promptly deal with it and provide you with a room change and other solutions. Meisu Huanzhi Xiaomei also provides you with hundreds of butler services. Have you experienced it? Xiaomei has prepared all the daily necessities that are inconvenient to carry during your trip~ such as: curling irons, moisturizers Lotion, one-sex underwear, gel water, umbrellas, nail clippers, loofah water, sunscreen spray, contact lens solution, and a hundred other items are all provided to you for free! At the same time, you are welcome to use them next time whether you are on a business trip or a trip. Choose Meisu Huanzhi Hotel again
Guest User
Parent-child Room
Stayed in Sep 2024
Family
2 review
0.7/5
Posted on Oct 17, 2024
Very different. It's not a popular area, and it cost almost 1,000 to stay for two days. The hotel parking lot is very small. The staff guided me to the parking lot of the hotel next to it. They said that the parking fee could be reimbursed. The parking payment code scanned was the security guard's private code, which was unreasonable. When checking in and checking out, I repeatedly asked the front desk if the parking fee could be reimbursed. The front desk replied yes, the parking fee could be reimbursed. After checking out, he was told that he could only pay half of the fee, and he found various reasons to pretend not to reply to the message. The housekeeper would only reply if he urged me every time: Only if you give a good review can you apply to the leader. I don’t know if this application can reimburse the other half of the parking fee. The hotel's entire environment and facilities are far from meeting the praise standards. I stayed next to the elevator and the elevator made a clanging noise all night long. The sound insulation is very poor and the interior facilities of the room are old. The environment coupled with the attitude of the management is very irritating.
Original TextTranslated by Google
Response from Property: Hello! Thank you for staying at Changsha Meisu Huanzhi Hotel. We are also sorry to hear that you are not satisfied with our hotel. Once again, I'm sorry that this check-in did not meet your expectations. Thank you very much for telling us the specific details of this matter, so that we can improve and rectify it immediately. The hotel has staff to serve you 24 hours a day. If you have any questions during the check-in process, please give us timely feedback and we will promptly deal with it and provide you with a room change and other solutions. Meisu Huanzhi Xiaomei also provides you with hundreds of butler services. Have you experienced it? Xiaomei has prepared all the daily necessities that are inconvenient to carry during your trip~ such as: curling irons, moisturizers Lotion, one-sex underwear, gel water, umbrellas, nail clippers, loofah water, sunscreen spray, contact lens solution, and a hundred other items are all provided to you for free! At the same time, you are welcome to use them next time whether you are on a business trip or a trip. Choose Meisu Huanzhi Hotel again
Guest User
Queen Room
Stayed in Jun 2024
Travel with friends
1 review
2.2/5
Posted on Jul 29, 2024
There were ants on the bed, the TV projector didn't work, the phone didn't work. It is recommended to save money to stay, otherwise stay with caution.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, I am very sorry that I did not get your approval. All the staff of Meisu Huanzhi Hotel express their regret. During your stay, you reported room problems to the front desk and we immediately responded to change you to a new room and reported the problem to you. We have recorded it in order to serve you more conveniently and better. We are sorry that you did not feel our service and enthusiasm. The projection problem was solved at the door because the service provider immediately replaced the network cable problem with you after confirming it. , and have inspected the facilities and equipment of the new room once, and will contact you again after confirming that the room is correct. The room phone has also been checked. The call can be connected normally. The voice in the receiver is relatively quiet. Please listen carefully to hear the kiss. Sincere service is to provide guests with a more comfortable and convenient hotel experience. The hotel will pay special attention to any feedback you give. In addition, our hotel has contacted the network service provider to check the projection network cable equipment. Welcome to stay at Meisu again. Come to Huanzhi Hotel and experience our cinema room. If possible, call our housekeeper again to arrange the room type in advance!
Response from Property: 親愛的客人,感謝您選擇入住慧友美宿歡致酒店,感謝您的五星好評,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸為您提供優質的服務,酒店提供的一百項管家服務,洗面奶卸粧水等都是免費的,退房還有花茶和離店小禮品贈送,希望我們的服務能給您帶來不一樣的感受,我們也希望您可以多提寶貴意見,最近天氣慢慢的升温,也是快到旅遊的絕佳季節,希望您不管是旅途還是歸途都是一帆風順、開開心心的,真誠祝您旅途愉快,工作順利喲!
Response from Property: 親愛的客人,感謝您選擇入住慧友美宿歡致酒店,感謝您的五星好評,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸為您提供優質的服務,酒店提供的一百項管家服務,洗面奶卸粧水等都是免費的,退房還有花茶和離店小禮品贈送,希望我們的服務能給您帶來不一樣的感受,我們也希望您可以多提寶貴意見,最近天氣慢慢的升温,也是快到旅遊的絕佳季節,希望您不管是旅途還是歸途都是一帆風順、開開心心的,真誠祝您旅途愉快,工作順利喲!
Response from Property: 謝謝萌萌噠的您的高度好評喲,您的認可是更多小夥伴們選擇美宿歡致烈士公園店的動力喲~聽一曲歌兒,和心愛的TA一起聊聊天,或者你在玩手機,她在看書,不用説話,那種默契卻在心頭。我亦留此地。無論您何時來,面對您,美宿歡致的小天使們都會勾勒一抹最美的笑容,給您最貼心的服務~