Yilong Yiyun Hotel (IFS Guojin Center Store, Wuyi Square, Changsha) Reviews

Response from Property: Dear guest, thank you for choosing Yilong Yiyun Hotel. We are very happy that you had a pleasant stay experience in the hotel. Thank you for your support and trust in the hotel. We also thank you for your valuable suggestions for the hotel. We We will continue to work hard to provide you with a more comfortable and warm stay experience, and we look forward to your visit and patronage again.

Response from Property: Yi Xiaolong thanks you very much for staying here. We are really happy to see you praise us so much. If you like it, please come and play often.

Response from Property: Thank you for your five-star praise. The superior geographical location is indeed a good condition of our hotel. Many customers not only look at our hotel environment and service, but also see that our pillars are near the IFC. The night light is to prevent more elderly people, children and other customers from falling when going to the toilet at night. When you come to play Xiaolong again in the future, I will prepare a steam eye mask for you~ I wish you a happy day

Response from Property: Seeing your praise, Xiaolong is embarrassed! You are really good at praising. We have always been adhering to sincere and enthusiastic service. As the saying goes, sincerity is the ultimate skill. Our hotel is only a five-minute walk from IFS. Downstairs is the old Changsha life atmosphere. The superior geographical location is a great choice for travel! Xiaolong is satisfied if you are happy with your stay. You are welcome to come and play often.

Response from Property: Dear guests: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel facilities and services is the motivation for all hotel staff to work. Making every guest feel at home is the ultimate goal of our service. It is our honor to serve you and we look forward to your next visit!

Response from Property: Dear guest, thank you for your recognition of the hotel's decoration design and service. The elevator on the first floor you mentioned was crowded because there were too many families traveling to Changsha on May Day. The toilet was indeed not well hygienic. I also asked your eldest brother to check it on site. It was because there were glue stains on the toilet cover, which stained the fluff on the rag. I am really sorry about this. I explained to you that the lack of manpower led to the loopholes in this inspection. It is not an excuse. We will strengthen hygiene training. It is normal to have threads on the sheets, not dirty things. Regarding your subsequent feedback to us about wanting to reduce the room fee, I have communicated with you the first time I went to the site. We also carefully prepared souvenirs for you, and gave your children an ancient style fan when you checked out. You should have felt our attitude and sincerity. Welcome to Changsha again, and we will provide you with more satisfactory services.

Response from Property: Your satisfaction with the hotel environment and services is the driving force of the work of all hotel staff. Making every guest feel at home is the ultimate goal of our service. I am very happy that you have left a deep impression on me. I also hope that this beautiful city and our enthusiastic hotel staff can leave you with a good memory. I look forward to your next visit and wish you a happy day.

Response from Property: Dear Sir, thank you for your affirmation of our hotel services and facilities! We are honored. We had very high requirements for quality at the beginning of the decoration, and also had a unique retro style of the Republic of China. At the same time, for the elevator problem you mentioned, the hotel is limited by being located in a comprehensive property building, with many commercial businesses and close to popular places such as May Day Square and Huangxing Pedestrian Street, which can be reached on foot, so there is a large flow of people in and out of the elevator. We have other high-quality hotels with independent single-family properties in other business districts in Changsha, and the decoration is no less than the hotel you experienced this time. I hope that you can provide you with a more satisfactory stay experience when you come to Changsha for tourism next time.

Response from Property: Dear distinguished guest, hello! Thank you for taking the time out of your busy schedule to share your stay experience with us and for giving us your praise and support. Your encouragement is our motivation. We will continue to provide the best service to every guest. Satisfying our guests is the common wish of Yi Xiaolong. The superior geographical location is a great choice for travel. Yi Xiaolong is trying to change and increase the variety of afternoon tea. If you like us, come often. Remember to recommend it to your friends. We sincerely look forward to your visit again!

Response from Property: First of all, thank you for your recognition of the hotel. Yunyi is a basic low-priced room in the hotel. Some rooms do have windows, which also depends on the property conditions. Regarding the free upgrade or delayed check-out of Ctrip benefits you mentioned, even if you do not use the benefits or points for redemption, we will upgrade your room type if we have sufficient rooms. You can look at the comments given by other guests. There are definitely free upgrade services. We are a chain brand and will never cheat customers, let alone lie. Not to mention delayed check-out, we provide free delay to 2 pm for all guests in need. As you mentioned, the hotel facilities are not bad. We are a small and exquisite hotel that focuses on decoration quality. The entire hotel has only more than 30 rooms, so please understand if there are any shortcomings. Of course, we welcome you again. We will give priority to arranging better rooms for you.

Response from Property: Dear distinguished guest, hello! Thank you for taking the time out of your busy schedule to share your stay experience with us and for giving us your praise and support. Your encouragement is our motivation. We will continue to provide the best service to every guest. It is the common wish of Yi Xiaolong to satisfy our guests. Our hotel is only a five-minute walk from IFS International Financial Center. The superior geographical location is a great choice for travel. If you like us, come often and remember to recommend it to your friends. We sincerely look forward to your visit again!

Response from Property: Dear customer, warm and thoughtful service is the most basic quality of Xiaolong. We hope to provide more guests like you with warmth during the journey. The voice control equipment in the room is also for the convenience of guests. We look forward to your visit again.

Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Regarding the projector, ours is a commercial version. In order to protect the privacy and safety of guests, it is not equipped with the membership function, so you can only choose to cast the screen or watch live TV. I am very sorry for the inconvenience caused to you. I look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!

Response from Property: Dear guest, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard and look forward to our next trip where we can create more perfect services for you.