City Comfort Inn (Changchun People's Square Xi'an Road Jindu) Reviews
City Comfort Inn (Changchun People's Square Xi'an Road Jindu)
No.1077 Xi'an Road, Chaoyang District, Changchun, Jilin, ChinaView Hotel Details
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City Comfort Inn (Changchun People's Square Xi'an Road Jindu) Guest Reviews
4.4/5
244 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(244)
Positive reviews(232)
Reviews with photos/video(32)
Classy environment(18)
Friendly front desk staff(17)
Delicious breakfast(15)
Quiet & comfortable(11)
Large rooms(5)
Perfect for business trips(4)
Near shopping area(4)
Too many mosquitoes(3)
Negative reviews(12)
Guest User
Standard Double Room
Stayed in Dec 2023
Couples
5 review
5.0/5
Outstanding
Posted on Feb 17, 2024
gan jing wei sh
Response from Property: 尊敬的賓客,感謝您對我們酒店的點評,和對我們酒店的認可,我們會努力提升我們的服務品質,給您最貼心舒適的服務,您的認可是我們最大的動力,也期待您可以與我們一路前行,期待您的再次光臨,祝您天天開心,生活愉快!!
Zhuoyuyu
Business Double Room
Stayed in Apr 2024
Other
2 review
0.5/5
Posted on May 4, 2024
This experience was extremely bad. I can't describe it. My girlfriend and I stayed in a big bed room. The hot water for the shower was not hot. The water in the water outlet was extremely slow. It was like the water was flooded and it overflowed directly into the bathroom. This is not a big deal. I want to talk about the most ridiculous thing, which is how outrageous the bed in their hotel is. We booked a big bed room. When we were about to lie down to sleep at night, we felt mosquitoes flying around us and bit us. We couldn't sleep at all. This is not the point. The point is that I suspect that there are all insects on his bed. You can't see them with your naked eyes, but when you lie down and prepare to sleep, you will feel restless all over and can't sleep at all. My girlfriend is the same. In the end, we had no choice but to use our own clothes to pad the bed to sleep. I can only say that this is a sleepless night. Then when we woke up the next day, our bodies were all red and itchy. You can see how serious it was by looking at the pictures below. Now I'm lying on the bed in the dormitory. I've applied erythromycin ointment all over my body but I still feel itchy. I don't want to say anything more about this hotel. I advise everyone to keep their eyes open and not waste the entire accommodation experience just to save a little money. At this moment, my whole body is itchy. Ahhhhhhhhhhh I can't stand it anymore.
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6/9
Guest User
Standard Double Room
Stayed in Feb 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Mar 18, 2024
The service attitude is very good. I always stay at their place when I am on a business trip. It is also very beautiful and the environment is very convenient. There is a supermarket downstairs, and it is very close to the train station, including taxis.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your comments and recognition of our hotel. We will work hard to improve our service quality and provide you with the most considerate and comfortable service. Your recognition is our greatest motivation. We also look forward to your continued support and your visit again. I wish you happiness every day and a happy life! !
Guest User
Selected Double Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 7, 2024
Very satisfactory accommodation, the room is big, the environment is good, and it is close to Zhuozhan and Chongqing Road. Highly recommended!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your comments and recognition of our hotel. We will work hard to improve our service quality and provide you with the most considerate and comfortable service. Your recognition is our greatest motivation. We also look forward to your continued support and your visit again. I wish you happiness every day and a happy life! !
Guest User
Selected Room (2 beds)
Stayed in Mar 2024
Booked for others
1 review
5.0/5
Outstanding
Posted on Apr 18, 2024
The room is well-equipped, clean and hygienic, and the environment is not noisy. The sleep is so comfortable. I will continue to patronize it next time. The front desk lady is also very patient. Give her a thumbs up
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your comments and recognition of our hotel. We will work hard to improve our service quality and provide you with the most considerate and comfortable service. Your recognition is our greatest motivation. We also look forward to your continued support and your visit again. I wish you happiness every day and a happy life! !
Mandy-Cheng
Discount Double Room
Stayed in Jul 2023
Family
10 review
5.0/5
Outstanding
Posted on Aug 27, 2023
The transportation is very convenient, and there are restaurants all around. Recommended: Hometown BBQ, very delicious. Not far from the subway station, it is also very convenient to rent a small yellow car, very suitable for family living. The hotel price is reasonable, and the windowless big bed cost 10 yuan to upgrade to a business big bed, which is great! Breakfast is 18 per person, free for children, with a full range of varieties and good hygiene conditions.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your comments and recognition of our hotel. We will work hard to improve our service quality and provide you with the most considerate and comfortable service. Your recognition is our greatest motivation. We also look forward to your continued support and your visit again. I wish you happiness every day and a happy life! !
Anonymous User
Family Room
Stayed in Jan 2024
Family
4 review
2.2/5
Posted on Feb 14, 2024
The TV in the room only has 3 channels and there is noise. I booked a family room and was given a twin bed. It was changed and I didn't feel good. It's just that the location is better and the price is cheaper!
Original TextTranslated by Google
Response from Property: Dear guest, we are sorry to bring you a bad experience. The TV channels are currently being improved. We are really sorry for giving you the wrong room type. We will definitely work hard to improve it and look forward to your next stay!
Guest User
Discount Double Room
Stayed in Jun 2023
Other
1 review
5.0/5
Outstanding
Posted on Jul 11, 2023
The hotel is in a good location and relatively quiet. The bed in the room is quite big, the lighting effect is also very good, and it is also quite clean. I will come back next time!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your comments and recognition of our hotel. We will work hard to improve our service quality and provide you with the most considerate and comfortable service. Your recognition is our greatest motivation. We also look forward to your continued support and your visit again. I wish you happiness every day and a happy life! !
ISzhuQS
Discount Double Room
Stayed in Jun 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 10, 2023
The hotel accommodation environment is very quiet, surrounded by residential areas, it is a good choice. The front desk service is very satisfactory and the room type is upgraded for free. The facilities are complete and the air conditioning is also very powerful!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your comments and recognition of our hotel. We will work hard to improve our service quality and provide you with the most considerate and comfortable service. Your recognition is our greatest motivation. We also look forward to your journey with us and your visit again. I wish you happiness every day and a happy life!
Anonymous User
Discount Double Room
Stayed in May 2023
Couples
3 review
5.0/5
Outstanding
Posted on Jul 1, 2023
The front desk was very welcoming. We were checked in immediately after we arrived. The room was very clean and the air conditioner had no odor. I am very satisfied with this hotel. It has a good location and is very clean and classy. Even the toothbrushes are colored. I like this small detail very much. I am also very satisfied with the service!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your comments and recognition of our hotel. We will work hard to improve our service quality and provide you with the most considerate and comfortable service. Your recognition is our greatest motivation. We also look forward to your continued support and your visit again. I wish you happiness every day and a happy life! !
Guest User
Standard Double Room
Stayed in Nov 2023
Solo travelers
15 review
5.0/5
Outstanding
Posted on Mar 16, 2024
This is a fast hotel located in the old city, quiet in the midst of the hustle and bustle. It is affordable, the accommodation is comfortable, and there is milk bread for breakfast, which is enough to fill you up.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your comments and recognition of our hotel. We will work hard to improve our service quality and provide you with the most considerate and comfortable service. Your recognition is our greatest motivation. We also look forward to your continued support and your visit again. I wish you happiness every day and a happy life! !
Guest User
Standard Double Room
Stayed in May 2023
Travel with friends
8 review
5.0/5
Outstanding
Posted on Jun 22, 2023
Facilities: Very complete
Hygiene: Very clean
Environment: The room is large, with tables, chairs and a small sofa
Service: Very thoughtful, arrived at the hotel early, and unexpectedly I could check in and get a free room upgrade. I will choose this hotel for future trips!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Discount Double Room
Stayed in Aug 2023
Couples
1 review
1.0/5
Posted on Sep 25, 2023
Checked out at three o'clock, and the power was cut off at twelve o'clock. The service attitude of everyone at the front desk was very poor. Sometimes there was no hot water in the bath and the water flow was very small. I never came again, as if I owed them money.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Discount Double Room
Stayed in Feb 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 11, 2023
At first, I found this hotel by accident. After reading many people's reviews, I thought it should be good. Although the breakfast is not as luxurious as that of a five-star hotel, it also has Chinese and Western styles, with a reasonable combination of meat and vegetables, and it is also comfortable to eat! The hotel's service staff is also very professional, and you can feel their proactive service. It was a very good accommodation experience, and it must be praised. The front desk patiently helped me find the route, and the attitude was very good. The room was also very good! Spotless, the room was very safe to live in, and the breakfast was also very nice. It is the first choice for staying.
Original TextTranslated by Google
Response from Property: Hello, thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying here. We look forward to your visit again to review our progress and wish you a happy day.
Kuangyecuicuisha
Discount Double Room
Stayed in Jan 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 6, 2023
The location is easy to find and the transportation is very convenient. It takes more than ten minutes to get to the subway station. The service attitude of the front desk lady and the room lady is very good. They greeted me when they saw me, which made me feel very friendly. The front desk took the initiative to upgrade my room. The room is fully equipped and the room is very clean and comfortable. The breakfast is very rich and there are many varieties for everyone. I think the price-performance ratio is quite high!
Original TextTranslated by Google
Response from Property: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope this will be the warmest and most unique one in your memory!