ALONSO VERDEJA
August 8, 2022
On the day of my reservation, I dialed to confirm that they were going to receive us with a pet and Miss Jennifer confirmed it. later and after a trip of almost 6 hours when we arrived at the establishment they did not allow us access, not only that they did not give us options since they had made the mistake when confirming us, we had to return by car exposing ourselves because we arrived after 1 am to our city of origin, they did not give us options to enter their facilities.
In addition to that, we had already paid 100% of the stay, they did not give us the option of a refund and they blamed the website.
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