Guest User
June 9, 2023
After staying for a week, the worst service at the front desk was Anna, who discriminated against the Chinese. At 8:00 p.m. on June 6, we bought some daily necessities at Target on Green Street. It was raining lightly and we were not familiar with the place when we first arrived, so we asked Anna to ask the hotel to send a car to pick me up. She agreed very well and drove. It's a 5-minute journey, and after waiting for 40 minutes to arrive, I called and said to register again, how annoying😡. At that time, for the convenience of the pick-up car, we saw us and waited outside the door early, and we were soaked in the rain. Can we tell us earlier if we can pick us up, why bother people so much. In addition, we extended our stay three times, both of which were handled by Anna, and our deposit was charged for each extension, and the previous deposits had to be refunded together when we checked out at the end of the stay. The other waiter didn't charge it when it was processed. I don't know what rules this hotel implements, is it exclusively for Chinese? hell 😢😢
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