Hôtel Mont-Blanc Chamonix

Great hotel

I am writing directly from the hotel. We booked 3 nights (2 + 1 night booked separately) in a prestige room (not a standard one) hoping to have a magical stay for my wife's birthday. Our room is in the back of the hotel with views of a super busy street with trucks and buses. Not to mention the noise of the machines (A/C I guess). Impossible to sleep last night which is ruining our nice long weekend for a birthday. While the staff is nice (they agreed to cancel and refund our last night after we realized the room would be even worse), I am really saddened to see that they are not organized and that nothing can be done. They are fully booked but the hotel appears empty and most rooms were off past night. That said, they tried to sell us the suite as a solution, or chocolates and flowers for my wife's birthday. Cheesy and at a price that made me laugh. This hotel is ruining my wife's birthday weekend. At the price we paid for a prestige room, we expected something better than a view of a parking lot, and a super busy road (main street of Chamonix with buses and trucks - heavy traffic!). We live in Paris, so this hotel could have become our long weekend getaway but no thank you. Our apartment in Paris is less noisy when we open our windows, which we do every day. And the fact that there is no solution is an example of poor 5* hotel management. I wish we could check out early but since everything is prepaid and nonrefundable. The only positive is the spa and the outdoor pool. But I am worried I will drown since I barely slept last night. Do not stay here!

Hotel Mont Blanc was an amazing hotel. The property is beautiful and the service is extraordinary. The pool, hot tub, and spa are nice after a day of hiking. There is a beautiful outdoor garden to have drinks and dinner. The restaurant served delightful cuisine.