Chaquacabana Resort & Beach Club

It’s was good wish they did more maintenance on the buildings on the outside but the inside was clean and nice

The room was really comfortable. A great relaxing sleep. Staff was friendly and helpful. The restaurant was amazing!

The property grounds around the pool and dining area was dirty. There is bird problems when eatting, uneasy that one may poop on you or your food. The pool was not clean.

Upon checking in one of the front desk clerks of East Indian descent were unprofessional and very hoggish. She was very unwelcoming due to the fact after I announced my reason for being there very politely,her demeanor and tone was still off and unbecoming of a person who “supposedly” is in the CSR field.The rooms especially the living room area with the throw pillows had a high sweaty, musky scent luckily when going to hotels I always walk with my febreeze air refresher and not even that took away the scent, this was very uncomfortable because sitting in the area was super uneasy so we had to resort to the bedroom area more. The bathroom should have a mat or even a towel for after persons comes out of the shower to absorb the water whilst drying off. The internet connection isn’t working far less the television in the living room. The breakfast was alright however recommendation for an in house dining area during the rainy season should be implemented because whilst sitting outside where they served breakfast, the chairs apparently absorbed the water and no amount of wiping it off helped to an extent which left persons clothes a bit damp after sitting having breakfast. Also, those black birds were like a bad rash that didn’t want to go away cause they kept popping up on the tree above you and flying down to pick at your food.

Room not clean and very dirty Stafd very unprofessional Would not recommend

My family took one of their best rooms. Wen we got there we found so many safery issues we left 5 mins after. . There were exposed wires in the room outlets hanging out the wall, and a hole in the ceiling above We also discovered the key card worked for another room as we mistakenly opened the wrong room cause no one came to assist us in showing us where our room was. They keep promising to refund us our money and 5 months now and we have not gotten a refund . I was really looking forward to having a relaxing time with family but it never happened .