Disappointed.
We had requested a quiet room. We arrived to find that we had been given one overlooking the main road, and when saying that I had requested a quiet one the owner was quiet aggressive and said that only people who had rung up could expect that. He arranged a swap with a room overlooking the back, but it was up 2 more flights and was smaller - not a big problem but he would not allow us a kettle, despite the fact that our allocated room had a kettle and we were still paying for that bigger room. He was very brusque,.