Llee012The hotel's location is okay, convenient for returning from Xiatayu Lake. There are plenty of restaurants nearby, and there's a food court just down the street. The lamb skewers are delicious. The hotel is very clean, the rooms are spacious, and the breakfast is quite generous, with a mix of meat and vegetables, offering everything you need. A few negatives: I was exhausted from the day's activities and the long drive, and I dreamed of the sound of a plane taking off. I woke up at 5:30 to find the bathroom hairdryer was going off on its own. We all used our own hairdryers, and the two provided by the hotel didn't work. Seeing the nearby outlet unused, I assumed the hairdryer wasn't plugged in. In the morning, I checked, and it turned out to be plugged in. I don't know why it went off in the middle of the night, but my family and I didn't sleep well. We had to travel the Yizhao Highway during the day, so I was worried about our condition. I even drank double the amount of coffee before leaving. We arrived in Yili without any problems. Upon leaving, I reported the situation to the front desk, and they apologized and gave us a few souvenirs, which seemed like a proactive attitude towards problem-solving. Furthermore, when we arrived at the hotel after 8 PM, the coffee machine in the lobby was out of coffee beans and orange juice, and there was no prompt replenishment. At breakfast, even at almost 9 PM, the soy milk machine was still producing hot water without any beans in it. These details were a bit inconsiderate. However, the lockers for guests in the lobby were a nice touch. Although we didn't use them, it shows that the hotel is innovative. Overall, the service and amenities were generally worthy of Huazhu's reputation, but we hope that the details can continue to improve.
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