Thousand Lakes Lodge

The worst time I was cheated by Ctrip was when I planned to stay in Cradle Mountain. The second hotel I recommended when I opened the booking page was this hotel. The day before leaving, the family discovered that the location was more than 160 kilometers away from the real Cradle Mountain climbing point, and almost all of it was mountainous. So I applied for cancellation to Ctrip more than a day in advance. After explaining the specific reasons and more than a day in advance, the platform responded as usual that it could not cancel. In desperation, I walked 160 kilometers of mountain roads to the hotel with the mentality of giving it a try. I found that the hotel was located in the central wilderness. In the end, I had to walk 15 kilometers of dirt and gravel roads without any vehicles along the way. Finally we arrived at the hotel. The so-called 4-star hotel on Ctrip’s platform was indeed a wooden house built in an uninhabited land dozens of kilometers around. The hotel manager has a bad attitude and treats guests as prisoners; they do not allow guests to eat any food they bring, including bread and fruits; there is no network signal, so even if they apply for wifi and pay money, they say it is not open to the public; the surrounding area is desolate and basically useless. The guests who came here knowing the situation were prisoners exiled in a bitter cold place. This kind of hotel is actually ranked second among hotels near the famous Cradle Mountain (actually 160 kilometers away from the mountain road) by Ctrip.com. Judging from the entire process, either Ctrip deliberately deceives people, or Ctrip's operating staff teamed up with local agents to deceive Chinese tourists. Ctrip is advised to carefully verify the true situation and take its own actions.