Khairulr
March 17, 2025
We stayed at this hotel on New Year’s Eve, and it was a wonderful experience. The hotel itself was very nice, though the location was a bit far from the mall, around a 20-minute drive. The staff were friendly and accommodating.
A special shoutout to the night duty receptionist (unfortunately, we didn’t catch his name) who was incredibly helpful when we faced an emergency and needed medical attention. Without hesitation, he immediately flagged down a taxi and arranged for us to be taken to the nearest hospital, which was only 5-10 minutes away.
His kindness didn’t stop there. Since we had to catch an emergency flight home and missed breakfast, he thoughtfully packed breakfast for us without us even asking. We were truly touched by his exceptional service and hospitality.
Thank you so much for your care and support. This hotel is highly recommended!