Hotel Indonesia Kempinski Jakarta Reviews

Response from Property: Dear Valued Guest,Thank you for your perfect ratings and wonderful review! We are absolutely delighted to hear that you had an outstanding experience with us, from our grand, well-appointed room with its scenic tub view to the sumptuous breakfast offerings.Your perfect scores for Amenities, Cleanliness, Surroundings, and Service truly mean the world to our team, as we strive to create nothing short of excellence for our guests.It was our pleasure to host you, and we look forward to welcoming you back for another exceptional stay. Please do not hesitate to reach out if there’s anything we can do to make your next visit even more memorable.Warm regards,Harald Fitzek

Response from Property: Dear Ms. Gracetaitai,Thank you for your perfect 10/10 ratings and for choosing Hotel Indonesia Kempinski Jakarta. We are absolutely delighted to hear that you enjoyed our central location, exceptional service, and the comfort of your bed – especially knowing it helped you rest well during your busy work trip.Your kind words mean the world to our team, and we’re honored to be your hotel of choice in Jakarta. It was our pleasure to host you, and we can’t wait to welcome you back for another outstanding stay.Sincerely,Harald FitzekGeneral Manager

Response from Property: Dear Mr. Shahbadni Jaffar,We sincerely appreciate your gracious review and are honored by your perfect rating of your recent stay with us. It is particularly rewarding to know you enjoyed our authentic Indonesian breakfast offerings - our culinary team takes great pride in presenting the finest local flavors.Your exemplary ratings across Amenities, Cleanliness, Surroundings and Service represent the highest standard we strive to maintain. We are truly grateful for your kind words and even more so for your intention to return.It would be our distinct pleasure to welcome you back to Kempinski Jakarta. Should you require any special arrangements for your next visit, our Guest Relations team remains at your disposal.With warm regards,Harald FitzekGeneral Manager

Response from Property: Dear Mr. NarayanAsy,Thank you for your perfect 10/10 rating and for choosing our Grand Deluxe Twin Bundaran HI View during your February stay. We are absolutely delighted to hear you enjoyed our prime location in Jakarta's city center and found your spacious room to be impeccably clean with excellent air conditioning.It brings us great joy to know that our breakfast offerings and excellent service met your expectations. Your description of us as an "awesome hotel in the center of metropolitan city @ Jakarta" is truly the highest compliment we could receive.We are honored by your kind words and look forward to welcoming you back for another outstanding stay at Hotel Indonesia Kempinski Jakarta.Sincerely,Harald FitzekGeneral Manager

Response from Property: Dear Ms. Norita,Thank you for your perfect 10/10 rating and for choosing our Grand Deluxe King Corner during your December stay. We are delighted to be your preferred hotel in Jakarta and to hear that you enjoyed our prime location near premium mall: Grand Indonesia, as well as our proximity to Monas and the Car Free Morning route.Your kind words about our service and overall hotel experience mean the world to us. It was our pleasure to host you once again, and we look forward to welcoming you back for another outstanding stay on your next visit to Jakarta.Sincerely,Harald FitzekGeneral Manager

Response from Property: Dear Mr. Arshat,Thank you for your perfect 10/10 ratings and for choosing Hotel Indonesia Kempinski Jakarta for your wife's special celebration. We are truly honored that our Lady in Red team could make your stay memorable with their thoughtful arrangements and exceptional hospitality.Celebrating such meaningful moments with our guests is what we cherish most. It was our privilege to be part of your wife's birthday, and we look forward to welcoming you back for more unforgettable experiences.Sincerely,Harald FitzekGeneral Manager

Response from Property: Dear Valued Guest,Thank you for your perfect rating and for choosing Hotel Indonesia Kempinski Jakarta. We are delighted to know you enjoyed your stay with us.Your kind words inspire our team to continue delivering exceptional experiences. It was our pleasure to host you, and we look forward to welcoming you back for another memorable stay.Sincerely,Harald FitzekGeneral Manager

Response from Property: Dear Judy Young, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to write feedback for us. We are very pleased to learn that you’ve received excellent services from our staff during your stay at Hotel Indonesia Kempinski Jakarta. Your amazing compliment for our staff had been forwarded to everyone on the team. Your very kind words are undoubtedly becoming a great motivation for all of us to serve our best at all times. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities. Best regards, Harald Fitzek General Manager

Response from Property: Dear Ms. Hamdan,Thank you for your perfect 10/10 rating and for choosing our Deluxe King room during your January stay - your third visit with us! We are truly honored to be recognized as "always the best place to stay" by a valued repeat guest like yourself.We're delighted you continue to enjoy our unparalleled connection to Grand Indonesia, Jakarta's premier shopping destination. Your loyalty over multiple stays is the greatest compliment we could receive, and it motivates our team to maintain these high standards.It was our pleasure to welcome you back, and we look forward to your fourth visit and many more to come. Please don't hesitate to let us know if there's anything special we can prepare for your next stay.Sincerely,Harald FitzekGeneral Manager

Response from Property: Dear Valued Guest,Thank you for choosing Hotel Indonesia Kempinski Jakarta to celebrate your wedding anniversary and for your perfect 10/10 rating. We are truly honored to have been part of this special occasion in your lives.We're delighted that our anniversary decorations, complimentary cake, and especially our team's genuine hospitality made your celebration memorable. Your kind words about our staff's warm smiles and the restaurant manager's personal attention mean the world to us, as we strive to create these meaningful connections with our guests.It was our privilege to help make your anniversary special, and we look forward to welcoming you back for many more celebrations to come.Sincerely,Harald FitzekGeneral Manager

Response from Property: Dear Mr. Zun Yuan,Thank you for your perfect 10/10 rating and for choosing our Grand Deluxe King Corner during your January stay. We are delighted to hear that you enjoyed our friendly front office team, spacious accommodations, and prime location next to Grand Indonesia shopping mall—one of the many advantages we take pride in offering our guests.It was our pleasure to host you, and we look forward to welcoming you back for another outstanding stay at Hotel Indonesia Kempinski Jakarta.Sincerely,Harald FitzekGeneral Manager