Residence Inn By Marriott Hotels in Centar Sarajevo

The room was spacious and bright, to be sure. However, the soundproofing was very poor, and conversations in separate rooms could be heard. The refrigerator's electrical hum was loud, even louder than the air conditioner, and I had to turn it off before I could fall asleep. I stayed two nights in a row, and on the first morning, I was woken by a constant, irregular snapping sound, which continued the next day. After careful observation, I discovered it was caused by the wooden floor expanding and contracting with heat. I stayed in room 106, which faced east. The air conditioner was on at night, and in the morning, sunlight filtered through the floor-to-ceiling windows onto the floor, creating a sudden, jarring sensation of heat and cold, loud enough to wake us up. We requested no cleaning during our stay, only towels and refills of mineral water, but the front desk staff told us to buy them at the supermarket, stating that they only provided one free bottle of mineral water regardless of the number of nights we stayed. They promised to change the towels, but they didn't. The front desk staff were very reserved; I couldn't tell if it was because we were Chinese, or if they were simply suffering from the aftereffects of the war, but they were often silent and distant.