Gredič Heritage Residences

Receiving a code to get into your room ahead of check is great however having no staff on arrival isn’t quite the 4 star luxury you expect. The hotel has been done to a high standard but missing the finishing touches. We had no curtain in our room and then when it was solved after we questioned it the curtain came off the rail. No coffee making facilities in the room, they mention you can help yourselves down stairs but then the machine is not set up. When we arrived we expected a bar area where we could grab a glass of wine , admire the view after a long drive especially given your in the heart of the wine making area. There was one guy rushing around doing everything , to be fair to him he worked his ass off but the whole experience was odd and not inviting. We booked the hotel because we wanted to go wine tasting and they show a great wine tasting room. We never saw this room and we had emailed in advance asking if we could some wine tasting they never responded. They also didn’t tell us about a super event happening over the weekend where 40 Vineyards had an open cellar for tasting. Luckily the bike hire guy told us about it. They don’t change towels or tidy rooms and the air conditioning unit is below the window so if you do get a curtain it blocks the unit so the window is lovely and cool but your left roasting in bed. The bed linen and quality of finish is all excellent. There so much potential here and the location and restaurant is excellent but lots to improve on.

Firstly it needs to be mentioned how beautiful this place is i have never seen a more stunning hotel with Michelin star restaurant underneath. Can i also say i have zero complaints at all it is so stunning. We came here for a family wedding and we booked out the whole hotel. Personally this is the best hotel in the world. I am a coffeeholic and this is the nicest latte i have ever tasted. Moving on , the pool is like bliss on a sunny august day The hotel rooms are amazing and very luxurious with RFID card locks on all the doors there are i think 7 floors Also as the title indicates the view is amazing. In conclusion i would give this 11/10.So this Is the most beautiful Place ever

Beautiful old house with a view of the vineyards decorated in a fairly contemporary way. Restaurant tested for dinner with very qualitative dishes. Suite on the top floor, spacious but extremely expensive (more than 450€ per night) compared to the expected quality. -＞ Very cold welcome and unworthy of the paid price: On arriving (around 4 p.m.) no one was at the reception. We had to wait a long time for the waiters from the restaurant to come and give us our keys : they didn't even come with us to our room and didn’t know anything about the furnitures of the room (they didn’t know the bathtub was out of order). Upon arriving, several problems: no air conditioning, bathtub out of order (we have 2 young children so it was one of our selection criteria). The manager of the hotel arrived at our request by hearing this asked us without apologizing: « what do you want? Then: if you want to leave no problem ». We got a glass of refreshment for each after insisting. No smile, no pleasant words, no attention (everything has to be paid, room service at 30€ for each order, no bottle of welcome water, no coffee machine or tea: just a paying mini bar). -＞ The bathtub was out of order (the tap was broken (no one had told us)). -＞ Very basic cleaning (see attached photos): there was still hair, cobwebs, dead insects in the toilet and dead spider on the sheets of the bed, dust on top of the hi-fi system, behind and under the furniture... -＞ no air conditioning contrary to what is advertised on the hotel website and Booking website (it's just a ventilation in the walls on which we cannot act): portable air conditioning was installed only the day after our arrival in the living room which helped to refresh the air a little but not very effective (we had however reported it as soon as we arrived it was nearly 30 degrees in the room) Fans are provided in addition but this is not enough to sleep well given the heat in the middle of August. -＞ Swimming pool not clean (leaf and earth at the bottom) and out of order outdoor shower. -＞ Breakfast: the products are good, served on the plate but everything comes in drops, the butter had expired for almost a month Long waiting -＞ The staff: in the restaurant our server was smiling and helpful, but on the other hand for the rest it was clearly not up to standard: impression of disturbing, no one comes to see us at the swimming pool to find out if we want something thing. Because of all the things described, we asked for a discount and we had 5% on the room price (40€) : low for the inconvenience. In short, very bad experience, we will never return to this hotel where the manager has work to give a soul and warmth to her business. It’s a shame…

Friendly staff. Great room. We were on bicycles and the location in wine country was stunning. The food and wine experience (we let the chef choose the courses and wine) at dinner was second to none. We also learned about the joy of good cheese and honey with a charcuterie board for lunch. Just a jewel of a hotel.