Motel 6 Cedar Park, TX

Hotel was quiet. Friendly front desk ladies. :) room was decent and clean. Smelled good. Overall not bad considering the price!

They called me many times to stay here so I tried to stay here one night two nights I came in from work at 4:00 checked in and as soon as I got here the band next door was so loud you could hear the music down the hallway they were practicing for a gig as they call it they are disrespectful I called the service up front desk clerk she told me she'd take care of it 5 minutes later they still been playing it is now going on 8:00 and still playing I'm going to call the police cuz nobody else wants to do anything but I'm not like that but should I be light doesn't work in the bathroom shower in the dark beds are comfortable TV is okay but for the loud music it's not worth it maybe it's just one night we will see but after this I don't think I'll stay and take that chance

I spent a couple of nights at this Motel 6 in October 2023 when I was in town day surgery. I needed some help with storing my luggage the day I checked out (had to go back into Austin to get checked over by the surgeon) and they could not have been nicer or more efficient. And the general tone of politeness by the front desk staff is greatly appreciated. About the rooms, fully up to standard for this class of hotel. Clean, comfortable, convenient, tremendously less expensive than other alternatives for ACL weekend.

So we are staying here for the past week and unfortunately the week after this one. It was great at check in, but has been lacking in service since then, with loud banging people running in the hall, dogs barking all hours of the night and last night with the heavy storm that came through it was leaking BAD through these giant cracks on the window but what makes it worse was the water was brown and warm! We called the office last night only for the guy to blow us off say that it was the ac despite the ac unit not even being near the window and that his manager comes in at 11am today and he could only give us towels which we went through 4 of them. I’ve called down twice and walked there at 12:15pm and 1:30pm both times the “manager is not here” and after asking when the woman said she didn’t know when they were gonna be here. I got whatever leaked from their window on my clothes and backpack and if I could find someplace more affordable than here I’d be out in a hot second. So disrespectful!

At first glance, the room was nice. The floor had been updated with gray wood-look laminate or vinyl and the bathroom sink had a beautiful black granite countertop and new bowl sink, but the faucet looked original to 30 years ago. During my first shower, my heel punched through the very old, thin fiberglass tub. (I am an average-sized woman, NOT overweight.) I dried and taped it with packing tape when I got out and notified the front desk immediately. Employees were good but management was horrid. The owner/manager (?) came about 20 hours later to put a stronger fiberglass tape on it, and complained to me about a similar event in another room where the patron did not notify them. Even though I had tried to minimize the water that leaked under the tub, we discovered that water had seeped under the entire floor of the bedroom and wicked up between the floor boards. Again, we notified the front desk immediately but no action was taken. We simply mopped the floor frequently and wore shoes to avoid soppy socks and slipping. To add insult to injury, we had booked the room spur-of-the-moment due to a medical emergency, and were charged $282.49 per night for an $80 room because the Formula One races were in town. I requested a reasonable rate due to the issues and my honorable response, but the co-owners each told me to talk to the other, deflected, and ignored my request. They seem to be more focused on money than maintenance and integrity, so I am concerned that they will fix (or patch) the tub but leave the floor with a potential mold problem. (We could already smell the mold when we left after day 3.) Beware of room 110.