Fili Hotel NUSTAR Cebu

Fili Hotel NUSTAR Cebu Reviews

Fili Hotel NUSTAR Cebu

Kawit Island, Cebu City, Cebu, 6000, PhilippinesView Hotel Details
Fili Hotel NUSTAR Cebu
Fili Hotel NUSTAR CebuFili Hotel NUSTAR CebuFili Hotel NUSTAR Cebu
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Fili Hotel NUSTAR Cebu Guest Reviews

4.5/5
Great
142 review
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.7
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All reviews(142)
Positive reviews(135)
Reviews with photos/video(54)
Perfect for business trips(14)
Delicious breakfast(14)
Nice sea view(9)
Delicious buffet(7)
Comfortable bed(5)
Convenient for shopping(5)
Well designed(3)
Has an infinity pool(2)
Negative reviews(7)
Cathy31
Deluxe King Room
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 20, 2025
Exceptional cleanliness,friendly and attentive staff,comfortable rooms,a great location,excellent amenities,and a positive overall experiencešŸ‘ŒšŸ˜Š Will definitely be back and take my kids next time.
Peter John
Deluxe King Room
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Jan 9, 2025
So far, the best hotel in cebu city. And the food is superb. The gym is above average! Would love to visit again this summer.
Anonymous User
Deluxe King Room
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Jan 9, 2025
Booked two rooms for my family.The rooms are well cleaned with complete amenities. Buffet and service were excellent. All the staff were very polite most especially the ones assigned in the reception area and the security staff. The pool looks clean and well-maintained. Superb experience!
Esperanza_
Deluxe Twin Room
Stayed in Jan 2025
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jan 16, 2025
One night stay isnt enough to enjoy the place especially their buffet breakfast šŸ˜‚
TC
Deluxe King Room
Stayed in Nov 2024
Business travelers
3 review
4.0/5
Very Good
Posted on Nov 17, 2024
Loved my stay at Fili Hotel Nustar Cebu! The hotel is grand, and everything feels fresh and new. The building has a modern design, and the lobby greets you with a pleasant scent. Room The room is spacious, featuring a bathtub, a large shower room, and a high-tech toilet with multiple features. The bed is incredibly comfortable, and the room is clean, bright, and well-maintained. However, housekeeping could use some improvement. They forgot to replace my towels for two consecutive days after removing them. I had to call and request hand towels, bath towels, and a floor mat to be sent to the room. Amenities The hotel offers impressive pools: ā€¢ A large pool on Level 5, though accessing it requires passing through guest rooms, which feels a bit awkward. ā€¢ An infinity pool on Level 4, conveniently located next to the restaurant. The connected mall is still under development, so there arenā€™t many shops open yet. Other than the casino, thereā€™s not much to do within the complex. Dining Breakfast was a highlight! The variety was impressive, with many local dishes to try. The dessert counter offered plenty of choices, and I especially enjoyed the hot chocolate, banana turon, and freshly baked bread. Thereā€™s even a dedicated counter for Korean food. Location The hotel is conveniently located just a 5-minute drive (without traffic) from SM Mall. However, getting a Grab from the mall back to the hotel during peak hours can be challenging due to traffic congestion. Overall Experience Despite minor hiccups with housekeeping and the underdeveloped mall, I thoroughly enjoyed my stay. The combination of luxurious rooms, excellent amenities, and delightful dining makes Fili Hotel a fantastic choice in Cebu.
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Ellany
Deluxe King Room
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 1, 2024
I love it a lot itā€™s worth the view and the workers is to friendly and smiling always ā¤ļøā¤ļøā¤ļø
Anonymous User
Deluxe King Room
Stayed in Dec 2024
Couples
10 review
5.0/5
Outstanding
Posted on Jan 6, 2025
Very nice hotel, great rooms, nice breakfast and convenient check in.
Guest User
Deluxe Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 15, 2024
FILI HOTEL NUSTAR CEBU IS GREAT.THE PLACE IS CLEAN AND COMFORTABLE.THE STAFF ARE ACCOMMODATING.FOODS ARE SO DELIGHTFUL AND DELICIOUS.SO MANY OPTIONS FOR FOODS AND DRINKS.I LIKE TO GO BACK FOR FREE IF GIVEN A CHANCE.
Dan_de_Lion
Deluxe Twin Seaview
Stayed in Sep 2024
Family
24 review
5.0/5
Outstanding
Posted on Sep 17, 2024
Indeed the best hotel in Cebu so far. If you are looking for an authentic Filipino breakfast then this hotel is for you. With the ā€œtaho vendorā€ who walks around as we are indulging in our sumptuous meals was a plus factor. Amenities are generally the same in almost all 5star hotels, so I could say nothing too extra but the Pinoy hospitality here is of different level. Not to mention the sauna, gym with ocean view which is breath taking and quite a number of pools (with sandbar or infinity) to choose from is superb worth the money. Security is tight which is a bonus due the Casino in the ground floor which could lead to overcrowding sometimes. But our overall experience was great! Hoping to come back during my next vacation in Cebu.
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Guest User
Executive Deluxe King Room
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Aug 20, 2024
The place was amazing! considering that we got the Executive Deluxe room so it was worth every penny. The perks we got on with our room was excellent as well. Very private room and very clean. I was planning to book the next day but we had to cancel for an immediate reasonable price somewhere else.
Chef Iren
Deluxe Twin Seaview
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Jan 6, 2025
Our stay at FILI Hotel at Nustar Cebu was nothing short of exceptional! From January 1st to January 3rd, we had the pleasure of ringing in the New Year in style, and this hotel made our experience truly memorable. Upon check-in, we were delighted to receive a complimentary upgrade to an Executive Deluxe Room, which set the tone for the rest of our stay. The room was spacious, beautifully decorated, and equipped with luxurious amenities, making it a perfect place to relax and unwind. One of the standout features of our stay was the seamless Wi-Fi connection. As someone who relies on a stable internet connection for both work and leisure, this was an incredibly important factor for usā€”and FILI Hotel did not disappoint. The Wi-Fi was fast, reliable, and allowed us to stay connected effortlessly throughout our stay. The breakfast experience was another highlight. The spread included a wide variety of Asian and international dishes, all prepared with quality and care. The complimentary breakfast for three was an added bonus, and we thoroughly enjoyed starting our day with such delicious options. The overall ambiance of the hotel was modern, elegant, and welcoming, and the service was top-notch. From check-in to check-out, we felt well taken care of, and the attention to detail made a big difference in our overall experience. If you're looking for a luxurious stay in Cebu with excellent amenities, FILI Hotel at Nustar is the perfect choice. Whether you're here for a special occasion or simply a relaxing getaway, we highly recommend itā€”and we will certainly be back!
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Jeffrey Jardin
Deluxe Twin Room
Stayed in Jun 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jul 13, 2024
Fantastic new hotel at the SRP area. Beds and pillows were comfy and the breakfast buffet spread was huge. Highly recommended
Guest User
Deluxe King Room
Stayed in Jul 2024
Couples
2 review
5.0/5
Outstanding
Posted on Aug 1, 2024
I felt the VIP treatment from every hotel staff we encountered. Salamat!
Guest User
Executive Deluxe Twin Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 21, 2024
Had a wonderful stay at this hotel. Availing the executive lounge added up to the fun & great stay we had. Had a nice view from the room & the mall is very accessible. Location wise is good as well.
Response from Property: Dear Valued Guest,Thank you for sharing your wonderful experience with us! We are thrilled to hear that your stay was made even more enjoyable by the Executive Club Lounge and the lovely view from your room. It is great to know that our location and the convenience of the mall added to your overall experience.We look forward to welcoming you back and ensuring another fantastic stay!Sincerely,Korina GabucanExecutive Office - Hotels
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Florece Melbern Barrientos
Deluxe Twin Seaview
Stayed in Dec 2024
Couples
1 review
4.5/5
Great
Posted on Dec 5, 2024
It was incredible!! As soon as I walked in, I was given a warm welcome from the lobby assistant. They start to take our luggage and assist us, great act of hospitality right there. The fascinating part is that the design details of the hotel are gold and white, which gives a great contrast of Color combination.
Response from Property: Dear Florence Melbern Barrientos,Thank you for your wonderful feedback! We are happy to hear that you felt warmly welcomed from the moment you arrived. Our team takes great pride in providing exceptional hospitality and it is fantastic to know that their efforts made a positive impact on your stay.We are also glad you appreciated the design details of the hotel, with the gold and white color combinationā€”it is always great to hear that our aesthetic choices resonate with our guests.We look forward to welcoming you back for another incredible experience!Sincerely,Korina GabucanExecutive Office - Hotels
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